Banquet Sales Executive

Job Title: Banquet Sales Executive

Department: Sales

Reports To: Director of Sales

Job Summary

The Banquet Sales Executive is responsible for generating banquet and event revenue by identifying new business opportunities, converting leads, and managing client relationships. The role involves coordinating event requirements, preparing proposals, conducting site inspections, and ensuring seamless communication between clients and operational teams to deliver successful events.

Key Responsibilities

1. Sales & Revenue Generation

• Achieve banquet and event sales targets set by the department.
• Source new business through prospecting, cold calls, networking, and market research.
• Handle banquet inquiries, prepare event proposals, and follow up with clients to close business.
• Maintain strong relationships with corporate clients, wedding planners, travel agents, and other event organizers.

2. Event Coordination & Planning

• Conduct detailed site inspections and explain venue capabilities, setup options, and service offerings.
• Understand client needs and prepare customized event packages, menus, and quotations.
• Coordinate with Banquet Operations, F&B, Kitchen, and Front Office to ensure proper event execution.
• Prepare and distribute event orders (BEOs) with accurate details and timely updates.

3. Client Relationship Management

• Serve as the primary point of contact for clients from inquiry to event completion.
• Ensure client satisfaction through professional service and prompt communication.
• Handle post-event follow-up, collect feedback, and encourage repeat business.

4. Administration & Reporting

• Maintain updated records of inquiries, bookings, and conversions in the sales system.
• Prepare weekly sales reports and share market trends with the team.
• Monitor competitor activities and participate in developing sales strategies.

5. Marketing & Promotion Support

• Assist in creating banquet promotional materials and packages.
• Participate in hotel promotions, bridal fairs, networking events, and exhibitions.
• Support digital marketing campaigns by providing banquet content and insights.