Banquet Manger

Job Title: Banquet Manager
Department: Food & Beverage / Events
Reports To: F&B Manager / General Manager
Location: Baywatch Resort

Job Summary:

The Banquet Manager is responsible for the successful execution of all banquet events, ensuring high-quality guest service, efficient operations, and the coordination of all aspects of banquet services. This includes managing staff, liaising with clients, overseeing setups, and maintaining profitability and standards in line with the hotel’s brand.

Key Responsibilities:

• Oversee the planning, setup, execution, and breakdown of all banquet functions (weddings, corporate events, galas, meetings, etc.).
• Work closely with the sales and events team to understand client requirements and translate them into exceptional banquet experiences.
• Supervise and train banquet staff including captains, servers, bartenders, and support staff.
• Ensure all banquet spaces are properly set up according to event orders, layouts, and standards.
• Monitor event execution, guest satisfaction, and service quality throughout the event.
• Maintain inventory and control of banquet equipment and supplies.
• Manage labor and cost control, ensuring profitability of banquet operations.
• Ensure compliance with health and safety, hygiene, and liquor regulations.
• Handle guest concerns and resolve complaints professionally and efficiently.
• Maintain strong communication with kitchen, AV, housekeeping, and other departments for seamless event delivery.

Requirements:

• Proven experience as a Banquet Manager or similar role in a hotel, resort, or event venue.
• Excellent organizational and time-management skills.
• Strong leadership and team management abilities.
• Exceptional customer service and communication skills.
• Knowledge of food and beverage operations and event logistics.
• Proficiency in banquet software (e.g., Delphi, Opera, or similar systems) is an advantage.
• Ability to work under pressure and manage multiple events simultaneously.
• Flexible schedule, including evenings, weekends, and holidays.

Education & Experience:

• Degree or diploma in Hospitality Management or related field preferred.
• Minimum 3-5 years of experience in banquets/events, with at least 2 years in a supervisory role.

Job Types: Full-time, Fresher

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person