1180 Banking Process Jobs - Page 5

Job description Urgent Hiring for International Customer Service Specialist Experience : Minimum 2 years experience into international voice, customer support, chat or email. (should have exp. into banking industry, fintech or financial) CTC : Good hike in current CTC. Notice : Maximum 30 days Notice period. Working days & shift : Rotational shifts and rotational week off. Interested candidates can share their resume below mention mail id : harshita.sen@tdcx.com or 9098529507 Who are we looking for? Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree in any field. To be successful in the role, you should have a keen interest in the e-Payment/Finance related field, love working in a customer-focused environment and enjoy investigative and problem resolution duties. Provide exceptional service to E-payment users via phone, chat, and email. Build strong relationships with team members and e-Payment users. Investigate user issues, discover bugs, and resolve them as soon as feasible. Advocate for users and share best practices with the team to continuously enhance our processes. Update the internal knowledge base when you learn something new. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO 18295-1 Quality Management System of TDCX. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCXs smart, scalable approachdriven by innovation and operational precisionpositions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. Visit www.tdcx.com for more info.

Job Overview: Altruist Technologies Pvt. Ltd. is hiring Customer Care Executives for its Banking inbound process . This role is ideal for individuals who are passionate about customer service and want to grow in a professional, fast-paced environment. Candidates will handle customer queries and deliver a high-quality support experience over the phone. Eligibility Criteria: - Graduates (Freshers are welcome) - Good communication skills in Hindi and/or English - Open to both Freshers and Experienced candidates Key Responsibilities: - Handle inbound customer calls and provide resolutions effectively - Maintain a positive, empathetic, and professional attitude toward customers - Follow company protocols and call handling scripts - Document customer interactions accurately - Ensure customer satisfaction and follow up on unresolved queries Salary & Benefits: - Salary: Up to 17,500 per month - Incentives: Attractive performance-based incentives - Joining Bonus: Available Free Pick & Drop Shuttle Service from: - Sector 59 Metro Station - Sector 52 Metro Station - City Centre Metro Station - Golf Course Metro Station - Sector 37 Botanical Garden Bus Stand - Okhla Bird Sanctuary Metro Station Working Days: - 6 Days a Week - 1 Rotational Weekly Off

Process:- Customer Service - Bank of india (inbound Process) -Fresher/ experience both can apply - Graduates or Graduation perusing -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka:- 7875990932 Perks and benefits High Incentives and growth opportunities.

-Process:- Inbound And Outbound Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Sakshi:- 84325 37262 Perks and benefits High Incentives and growth opportunities.

We are hiring for a Premium International Banking Voice Process at a top MNC BPO in Manyata Tech Park, Bengaluru. Minimum 1 year of international voice experience and strong English communication required both written & oral Call zoya@9035001415 Required Candidate profile Min 1 yr in international voice process. Excellent spoken English, customer handling skills, problem-solving ability, willing to work night shifts. Immediate joiners preferred.

Location: Noida Shift Timings: Flexible (Rotational Shifts) Please share your cv at surbhi.malhotra@nlbtech.com About the Role: We are seeking motivated and adaptable freshers to join our team in the Banking and Financial Services sector. This is an excellent opportunity for individuals looking to start their careers in a dynamic industry, with multiple process roles available, including research, remediation, keying, and data entry. Key Responsibilities: Conduct research and analysis to support various banking and financial processes. Perform tasks such as remediation, keying, data entry, or other activities depending on the process requirements, which may involve check adjustments, returns, exceptions, or other related areas. Ensure data confidentiality and integrity throughout the workflow. Work collaboratively with team members and other departments to meet project deadlines. Adapt to assigned tasks within the process as per business needs. Consistently meet performance metrics and quality standards. Training and Support: Comprehensive process-specific training will be provided to help you succeed in your role. Perks and Benefits: 2-way cab pick-up and drop-off facility for a stress-free commute. One complimentary meal provided during the shift. Exposure to multiple functional areas, enhancing your professional growth. Supportive work environment focused on learning and development. Please share your cv at surbhi.malhotra@nlbtech.com

Hiring for Fraud Investigation and disputes role for Gurgaon 5 Days Working Education - Grad Only Qualification - 1yr of Experience required in disputes & Fraud handling Salary upto 6.5 LAC Annually(48k in hand) Candidates call Ruby PH - 8368392241

Urgent Hiring For "Email support associate" Experience - Minimum 1 year of Email Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Sangeeta 7693928266 Required Candidate profile 1 year of experience preferred in Email Excellent verbal and written communication Excellent English communication required

Position Overview: We are looking for a highly skilled and detail-oriented Fraud Analyst to join our client's team in the banking industry. In this role, you will be responsible for identifying and preventing fraudulent activity within the banks operations and systems. You will play a crucial part in ensuring the safety and integrity of financial transactions, while complying with industry regulations. Key Responsibilities: Investigate suspected fraudulent activity using a variety of tools and investigative techniques. Analyze transaction data, account activity, and trends to identify suspicious patterns that could indicate fraud. Collaborate with internal departments, law enforcement agencies, and external partners to prevent and resolve fraud-related issues. Develop and implement effective fraud prevention strategies and procedures to minimize risk exposure. Ensure adherence to financial regulations and industry standards related to fraud detection, prevention, and dispute handling. Review and manage chargebacks, disputes, and fraud claims to ensure timely resolution and mitigate financial losses. Prepare and file Suspicious Activity Reports (SARs) as per regulatory requirements. Requirements: Minimum 6 months of experience in fraud detection, investigation, or financial dispute handling, with a strong understanding of transaction monitoring and fraud prevention. Knowledge of Anti-Money Laundering (AML), account takeover, card fraud, check fraud, and chargebacks. Strong analytical and problem-solving skills with an attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Excellent communication, interpersonal, and negotiation skills. Familiarity with financial regulations and industry standards related to fraud prevention and detection.

Urgent Hiring for Fraud Analyst Experience- Minimum 6 Months on paper exp as a AML Analyst OR Fraud Analyst Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4Lpa Immediate joiners. connect on HR Yojita Required Candidate profile Excellent communication is required 1 year experience is compulsory in banking ( AML,KYC,FRAUD ANALYST) undergraduate and graduate both can apply

Process:- Inbound And Outbound Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:-8698488197 Mail id :- pratiksha.shirtode@credicus.co Perks and benefits High Incentives and growth opportunities.

Job Overview: iEnergizer is hiring for the Vegas US Voice Banking Process. This role involves handling voice-based customer service inquiries related to US banking products and services. We are looking for candidates with excellent communication skills, both verbal and written, to join our dynamic team. If you have prior experience in an international call center (minimum of 6 months) or are a fresher with strong communication abilities, we encourage you to apply. This is a work-from-office position with night shifts and offers a great opportunity to grow in the banking support domain. Key Responsibilities: Provide high-quality voice-based customer support related to US banking services. Assist customers with account inquiries, transactions, and service-related issues. Resolve customer issues promptly while ensuring a positive customer experience. Adhere to company policies, procedures, and best practices during customer interactions. Accurately document all customer interactions and update account information as necessary. Meet individual performance targets related to call resolution, response time, and customer satisfaction. Demonstrate professionalism and patience when handling customer concerns, ensuring first-call resolution where possible. Participate in training and development programs to enhance your knowledge of US banking products and services. Required Skills & Qualifications: Educational Qualification: Any graduate or undergraduate. Experience: Minimum of 6 months of experience in an international call center (voice process). Communication Skills: Excellent verbal and written communication skills in English. Availability: Must be willing to work night shifts and handle customer queries during those hours. Technical Skills: Basic knowledge of MS Office and comfort with using call center tools and systems. Personality Traits: Strong customer service orientation, problem-solving abilities, and attention to detail. Freshers: Candidates with good communication skills and a willingness to learn are encouraged to apply.

Experience: Minimum 1 Year in International Voice Support Process Type: Voice–International Qualification: Graduate(Mandatory) CTC Up to 5.75 LPA+ Variables Location: Pune/Bangalore Immediate Joiners Only Shifts:24*7 Shifts Contact 8769866443 Neha

Job Title: Customer Support Executive – International Voice Process Location: Bangalore Shift: US Shift (Night Shift) Working Days: 5 Days Working, 2 Days Off Package: Up to 5.75 LPA Contact: HRMayur -7357769199

- Required Fresher/Experience - Min HSC pass out - salary 15000 to 25,000 Inhand (Depend on interview) - Basic Knowledge of computer - good communication skills Required Candidate profile Job Location: Virar West & Malad To schedule your interview send your CV through WhatsApp (number mentioned below) HR Nisha:- 9763458943 Perks and benefits High Incentives and growth opportunities

- Required Fresher/Experience - Min HSC pass out - salary 15000 to 25,000 Inhand (Depend on interview) - Basic Knowledge of computer - good communication skills Required Candidate profile Job Location: Virar West & Malad To schedule your interview send your CV through WhatsApp (number mentioned below) HR Nisha:- 9763458943 Perks and benefits High Incentives and growth opportunities

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

-Process:- Inbound And Outbound Voice Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k TH To 18k + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 Perks and benefits High Incentives and growth opportunities.

-Process:- Inbound And Outbound Voice Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k TH To 19k + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 Perks and benefits High Incentives and growth opportunities.

Process: IDFC FIRST BANK - Outbound Process (Telesales) Requirement- •Good comms required •Salary-14500/- take home •Unlimited incentives •Shift timing- 9:30-6:30 •Sunday off •Fresher & Exp both can apply •Need immediate joiner. Required Candidate profile Qualification:Min HSC Work Location:Kapurbavadi junction, Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Trupti :- 9637685787 Perks and benefits High Incentives and growth opportunities.

Greeting!! We are hiring for international voice process Interested candidates can call or share their CV to Dristy :9513900441 Job role: Customer Advisor Shift: US rotational shift Salary: upto 6.5 lpa Location: Koramangala 2 way cabs will be provided upto 20 km Role & responsibilities: Inbound Call Handling Receive and respond to customer calls regarding products, services, or orders. Make outbound calls for follow-ups, feedback, or escalation updates. Issue Resolution Troubleshoot problems or concerns related to products/services. Provide accurate information and solutions in a timely manner. Escalate complex issues to senior teams when needed. Customer Interaction Management Maintain a polite, empathetic, and professional tone at all times. Build rapport with customers to understand and address their needs effectively. Document interactions accurately in CRM systems or call logs. Product/Service Knowledge Stay updated on company products, services, policies, and procedures. Communicate features, benefits, and updates clearly to customers. Performance Metrics Achieve targets like Average Handling Time (AHT), First Call Resolution (FCR), Customer Satisfaction (CSAT), etc. Actively seek feedback and apply coaching recommendations. Preferred candidate profile Min 1 yr of experience in international voice process UG/ Graduates are fine Excellent at communication Thanks and regards, Dristy Rivera Manpower Services

HIRING FOR VOICE PROCESS NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 3.5 LPA 6 LPA PERFORMANCE BASED INCENTIVES 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON FOR MORE INFO CONTACT GAURIKA 9871961666

Position Overview: We are looking for a highly skilled and detail-oriented Fraud Analyst to join our client's team in the banking industry. In this role, you will be responsible for identifying and preventing fraudulent activity within the banks operations and systems. You will play a crucial part in ensuring the safety and integrity of financial transactions, while complying with industry regulations. Key Responsibilities: Investigate suspected fraudulent activity using a variety of tools and investigative techniques. Analyze transaction data, account activity, and trends to identify suspicious patterns that could indicate fraud. Collaborate with internal departments, law enforcement agencies, and external partners to prevent and resolve fraud-related issues. Develop and implement effective fraud prevention strategies and procedures to minimize risk exposure. Ensure adherence to financial regulations and industry standards related to fraud detection, prevention, and dispute handling. Review and manage chargebacks, disputes, and fraud claims to ensure timely resolution and mitigate financial losses. Prepare and file Suspicious Activity Reports (SARs) as per regulatory requirements. Requirements: Minimum 6 months of experience in fraud detection, investigation, or financial dispute handling, with a strong understanding of transaction monitoring and fraud prevention. Knowledge of Anti-Money Laundering (AML), account takeover, card fraud, check fraud, and chargebacks. Strong analytical and problem-solving skills with an attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Excellent communication, interpersonal, and negotiation skills. Familiarity with financial regulations and industry standards related to fraud prevention and detection.

We are seeking skilled professionals proficient in Spanish to join our dynamic team. This is an exciting opportunity for individuals passionate about providing exceptional support to Spanish-speaking clients in the US Banking process. The ideal candidate will be responsible for communicating effectively in both Spanish and English, ensuring customer satisfaction and smooth handling of banking-related queries. Key Responsibilities: Provide effective and timely support to Spanish-speaking clients via multiple channels (phone, email, chat). Assist customers with banking inquiries, troubleshooting issues, and guiding them through various banking processes. Ensure accurate and efficient resolution of client queries while maintaining high-quality customer service standards. Collaborate with cross-functional teams to resolve complex issues and provide optimal solutions. Maintain clear communication and update customer records as needed. Participate in training and continuous development to stay updated on product and process changes. Qualifications: Fluency in Spanish (Minimum B2 Level) and English is required for this role. A minimum of 6 months of experience in a BPO environment is mandatory. Strong analytical, problem-solving, and communication skills. Previous experience in process management or handling customer issues in a financial services context will be an advantage. Ability to work in a fast-paced environment and meet targets. Strong attention to detail and organizational skills.

Urgent Hiring for Fraud Analyst Experience- Minimum 6 Months on paper experience in Email or as a AML Analyst OR Fraud Analyst Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4.5 Lpa Immediate joiners. connect on HR Arti 9522754537 Required Candidate profile Excellent communication is required 6 months experience in Email or Banking graduate or undergraduate both can apply