1180 Banking Process Jobs - Page 4

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Processing Transactions: Handling deposits, withdrawals, and other financial transactions. Keeping accurate records of customer, Should do Inside sales2month of intensive online training salary wont be provided, Salary provided after training Required Candidate profile Age Should be below 27 years Degree must be completed Should be ready to relocate inside tamilnadu Should have good communication Skills Should have finance knowledge

Process :- Punjab National Bank - Sales Process - Hsc/Graduate - Good communication - Salary:- 13,000 In hand + Incentive - Shift Timing:- 8 Hours Shift - Day shift - Rotational off Required Candidate profile Qualification: Min HSC How to Apply Ready to start your journey with us? Call or send your updated CV via WhatsApp: HR Namrata:- 8624868754 Don’t wait! Take the first step toward a career today. Perks and benefits High Incentives and growth opportunities.

-Process:- ADITYA BIRLA FINANCE - Outbound Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary- 16,000 + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha:- 9168991284 Perks and benefits High Incentives and growth opportunities.

-Process:- Inbound And Outbound Voice Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k TH To 19k + incentives -Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha:- 9168991284 Perks and benefits High Incentives and growth opportunities.

Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Process:- IDFC FIRST BANK Process - outbound process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Salary:- 14,000 + Incentives Freshers and experience both can apply Good communication Marathi And Hindi Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact On:- HR Akshay :- 9822146578

Urgent Hiring For Back office associate" Experience - Minimum 1 yr of exp in AML or KYC or dispute Or Fraud Shift- Rotational shift Immediate joiners preferred Package - 36 k to 38 k HR Yojita Required Candidate profile 1 year of experience preferred in Banking Excellent verbal and written communication Excellent English communication required

CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, KAJAL - 8860800235 GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY MAX UPTO 40000 INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS

Urgent Hiring For "Email support associate" Experience - Minimum 1 year of Email Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Arti 9522754537 Required Candidate profile Graduate is mandatory Good communication is required 1 year experience is mandate in banking or bpo Email drafting experience is compulsory

Hiring for Banking operations associate Eligibility ;-Graduate and Undergraduate both with 6 months "Banking" experience Salary - 25K - 28K Inhand + incentives 5 days working with any 2 week off One way cab facility available HR Sangeeta 7693928266 Required Candidate profile Candidate must have any experience in any "Bankinng" industry Excellent written and verbal communication HSC / Graduate both can apply with 6 month Banking experience

Process:- Customer Service - Bank of india (inbound Process) -Fresher/ experience both can apply - Graduates or Graduation perusing -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person : HR Sakshi Mob No:- 84325372622 Perks and benefits High Incentives and growth opportunities.

As an Associate/ Associate Level 1, you will be responsible to manage the daily operations/ workflow relating to various client portfolios across global markets, ensuring high-quality service to internal and external clients of BNP Paribas. You will be expected to have knowledge of investment Banking operations. Direct Responsibilities Process transactions accurately within agreed timelines and TAT/SLA. Ensure error-free processing and address discrepancies with due diligence. Collaborate with internal teams and escalate unresolved issues promptly. Maintain effective communication channels with peer groups. Participate in cross-training and periodic knowledge sharing within the team. Regularly update and maintain accurate process documentation. Participate in brainstorming sessions to share best practices and ideas. Liaise with Process Associates, mid office staff, Relationship Managers, clients and international team members. Ensure adherence to Compliance and Risk management policies and report potential risks/issues. Conduct regular self-checks to ensure that all processes and transactions meet the required standards and guidelines. Technical Behavioral Competencies Thorough understanding of all Capital market, Financial Instruments, Investment banking processes and above average accounting skills Proficient in Microsoft Office Applications and strong MS Excel skills required. Strong analytical skills, detail orientation, service commitment, solid organizational and interpersonal skills. Capacity to deal with high volumes of activity. Ability to work as part of a team. Prioritizes multiple tasks and meets deadlines. Ability to work in shifts as required. Specific Qualifications (if required) Graduate/Postgraduate with 6 months to 2 years of experience with Investment Banking background. Knowledge of Capital Markets, Financial Instruments, and Investment Banking. Proficient in MS Office, especially Excel. Strong analytical, organizational, and interpersonal skills. Ability to handle high workloads, prioritize tasks, and meet deadlines. Team player, flexible to work in shifts. Skills Referential Behavioral Skills: Ability to collaborate / Teamwork Communication skills - oral written Client focused Creativity Innovation / Problem solving Transversal Skills: Analytical Ability Ability to understand, explain and support change Education Level: Master Degree or equivalent

International Voice / non voice and blended Process Customer Service / technical Any grad/ UG 5 Days working Rotational Shift Salary up to 2.5 LPA to 6LPA Ctc Cab available Call Yashraj 9910986621 Swati 9354911204 Pooja 9821396721 Riya 9810963162

-Process:- Inbound And Outbound Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:-8698488197 Mail id :- pratiksha.shirtode@credicus.co Perks and benefits High Incentives and growth opportunities.

Kotak 811-Inbound Process Location: Wagle Estate, Thane Handle inbound/outbound calls, resolve queries Cross-sell banking products Strong communication a must Graduation mandatory | Age: 30 Ensure customer satisfaction & log completion Required Candidate profile Graduate + 6 Months Voice Exp Must Strong Comm. Skills | Customer Handling & Cross-sell Call: Simran 9773553319 Sanika 9082104424 Ekta 8080126356 Khyati 9022157571 Hrutika 9137797705

Hiring: Sr. Phone Banking Officer (Payroll Bank) Location: Gurugram Sec-39 / Andheri Salary: Up to 6 LPA Shift: Fixed 10 AM – 7 PM Eligibility: Graduate + Min 1 yr voice process exp (Banking/NBFC only) Call Simran: 9773553319 Required Candidate profile Job Role: – Manage 300–400 bank customers via outbound calls – Customer service + cross-selling (no field work) – Must have banking/NBFC voice process experience www.hyfly.in Call 9082104424 Sanika Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Greetings From The Job Factory !!! We are seeking a dynamic and customer-focused individual to join our team as an International Voice Banking Support Representative. The ideal candidate will have a minimum of 1 year of experience in international Banking support, exceptional communication skills, and the flexibility to work in any shift.. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Immediate Joiners only/ UG Freshers also can apply Customer Support Banking Customer Support (International)-Min 1 year exp is mandatory. Responsibilities: Provide exceptional customer service via inbound and outbound calls in an international voice support environment. Address customer inquiries, resolve issues, and provide appropriate solutions in a timely manner. Ensure high levels of customer satisfaction and retention through effective communication and problem-solving skills. Collaborate with team members and other departments to ensure seamless customer experiences. Adhere to company policies, procedures, and quality standards. Requirements: Minimum 1 year of experience in international Banking voice is required. Excellent verbal and written communication skills in English. Ability to work in Any shifts (flexibility in working hours). Strong interpersonal skills and the ability to work effectively in a team environment. Proficiency in basic computer applications and CRM systems. High school diploma or equivalent; higher education preferred. NO CHARGES APPLIED For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Looking for Career Growth? Or Want to switch from BPO Jobs? Candidates with below skill set can apply! Excellent communication skills, with neutral accent. Excellent written communication skills with email etiquette Good problem solving and analytical skills Excellent customer service skills Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when Flexible to work 24 X 7 Educational Qualification: Any Graduation / Under graduation Shifts Timings: Rotational Salary- 2.0L/ A to 8 L/ A (based on performance in interview). Freshers also can apply. Experience: 0 to 8 years of work experience Salary: up to 7.5 Lakhs Age Limit: 20-38 Shift: (Day/ Night) Contact : Aditya - 9686682465 / 7760984460 / 7259027295 / 9900024811 / 7259027282

Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / english Salary Up To Fre.:- 12000 To 14000 + unlimited incentives Salary Up To Exp:- 14000 To 16000 + unlimited incentive Regional Langauge :- Upto 18000+ unlimited incentive Rounds of Interviews: HR round Operations round Apply Now! Positions are filling fast! If you're serious about starting or advancing your career, don't wait. Contact HR Shital Today at :- 9822963480

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Dream11 is looking for an Assistant Manager - Treasury to join our finance team. If you have a strong understanding of banking processes and are proficient in managing accounts, credit, and statutory payments, you'll play a crucial role in our financial operations. Your Role Manage new bank account openings , ensuring all documentation and compliance requirements are met. Set up and manage credit limits, credit cards , and ensure timely renewals. Execute and oversee statutory payments in compliance with regulatory guidelines. Process the issuance of Bank Guarantees (BGs) and manage associated documentation. Assist in managing investments, including mutual fund transactions and reporting . Required Skills & Qualifications A Bachelor's degree in Commerce, Finance, or a related field . Strong understanding of banking processes, documentation, and compliance . Proficiency in MS Office .

Hiresquad Resources is looking for an experienced Transactional Quality Manager for a Domestic Banking Process . If you are currently a Manager Quality or a tenured Deputy Manager on paper within a BPO's domestic banking process, with over 8 years of overall experience, you'll be instrumental in leading quality initiatives and driving continuous improvement. Role & Responsibilities As the primary point of contact between QA teams, Operations, and clients, your responsibilities will include, but are not limited to, the following: Lead, manage, motivate, and mentor a team of Quality Analysts. Drive consistency to ensure strong quality performance and alignment across all programs. Deliver process as well as agent-level insights to continuously improve and deliver outstanding customer experience across the program. Work alongside Operations and the hiring team to provide onboarding, coaching, remediation, training, and development for Quality Analysts and QA Leads. Implement and drive the QA process and structure. Identify possible issues and trends and provide actionable insights while communicating them to relevant stakeholders. Implement initiatives and projects to counteract any possible trends and drive business KPIs. Aggregate audit findings and analyze gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience, and drive higher efficiency. Analyze quality and performance trends to provide recommendations for program improvement. Responsible for the delivery of vendor quality metrics at management reviews. Qualifications Experience: Overall 8+ years of experience in the BPO sector. Current Role: Must be currently working as a Manager Quality or a tenured Deputy Manager on papers in a BPO in a Domestic Banking process . Location: Must be a local candidate for Chennai. Skills & Knowledge Communication: Excellent communication and interpersonal skills. MS Office: Excellent MS Office skills (presentation and Excel). FMEA: Should have good knowledge of FMEA (Failure Mode and Effects Analysis) identification and mitigation of vulnerabilities. Quality & Analytical Tools: Excellent knowledge of Quality and Analytical tools. Qualitative Concepts: Should be well versed with Qualitative concepts. Process Improvement: Should have worked on process improvement projects driving Customer Experience, Process Improvements, and Profitability. Interested candidates can mail their CV to [HIDDEN TEXT] or call at 8467054123.

Hiresquad Resources is looking for a skilled Team Leader / Assistant Manager to join an International BPO specializing in the Banking Process . If you have a proven track record leading teams in an international BPO banking environment and excel at managing operational metrics, we encourage you to apply. Qualifications Experience: Must have experience as a Team Leader in an International BPO with Banking Process (Mandatory) . Must have worked in a Banking Process . Overall 3+ years in BPO / Contact Center domain is a must. Education: Only Graduates are eligible. Skills Communication: Excellent Communication Skills are essential. Team Handling: Proven experience in Team Handling , including managing Attrition, Shrinkage, CSAT, and SLA Management . Flexibility: Willingness to work in Rotational Shifts . Adaptability: Ability to thrive in a fast-paced, international work environment. Interested candidates can share their resume with HR Ankita at [HIDDEN TEXT] or call 8840819455.

Cost Centre: KYC/Customer Information File Effective Job Requisitions- Investigation and Updating account information Job Posting Title Subject Matter Expert/ Senior Process Executive – (CIF) Schedule: Any time between 4:00 PM IST to 6:00 AM IST Designation : Subject Matter Expert/ Senior Process Executive Essential Qualifications : Graduate / Postgraduate Location : Pune/Chennai Department: Operations – Banking & Financial Services Reports To : Process Lead / Team Manager Relevant Experience (In Years): Graduate / Postgraduate with minimum 3+ years of experience in US Banking Industry and good academic profile in KYC Job Summary : The Executive will be responsible for handling and processing Customer Information Files (CIF) related to onboarding, updates, maintenance, and verification activities for US-based customers. The role requires high attention to detail, compliance adherence, and familiarity with Know Your Customer (KYC) and other banking regulatory frameworks. Key Responsibilities: Create, update, and maintain customer records in the CIF system based on documentation and internal policies. Validate and verify customer data as per KYC and AML guidelines. Perform quality control checks to ensure data accuracy and completeness. Escalate discrepancies or suspicious customer profiles to relevant stakeholders per SOP. Liaise with internal teams (e.g., Risk, Compliance, Customer Service) for resolution of queries and pending requests. Maintain productivity and quality benchmarks as defined by the SLA. Provide mentorship to new joiners and support their training during training/OJT phase. Key Skills & Competencies: Good understanding of US banking processes, especially related to CIF/KYC/AML. Strong attention to detail and accuracy in data entry. Analytical thinking with good problem-solving skills. Proficiency in MS Office applications (especially Excel). Good communication skills (verbal and written). Ability to work in a team-oriented, deadline-driven environment.

Greetings From Scorelabs! Responsible for making outbound calls and answering inbound Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers Required Candidate profile Age 30yrs below Freshers & Experience both are Eligible Should be Fluent in English & Hindi Work Locations Would Be Hyderabad Call Hr Gowri - 9703822564