Banking Operations Analyst BA/BBA/B.COM Freshers_Bangalore

Role & responsibilities

Ensure that back office, banking operation tasks including but not limited to

Consumer Identification Program (CIP) & Office of Foreign Asset and Controls (OFAC),

account reconciliations, transactional processing check research and resolution

processing, related to Consumer Directed Healthcare claims and Health Savings

Account inquiries are executed within all parameters and guidelines as outlined by the

company policies and practices.

• Apply general processing procedures, and specific guidelines to correctly process

requests HSA Banking Requests as well as notional claim processing requests

• Maintain daily productivity goals as set by organization objectives.
• Communicate effectively with internal and external constituents and respond to all

submitted work requests within respective SLAs.

• Provide a consistent and quality work product, including identification of metrics and

trends, reporting findings to upper management, and take a proactive approach to

identify and eliminate potential processing issues.

• Maintain daily operations and help to assess and align procedures and streamline

workflow that impact operational process with the end result being increased

efficiency.

• Maintain an intimate knowledge of companys general business practices, policies and

product offerings.

• Perform other related duties and/or works on special projects as assigned by

supervisor or manager.

Job Description

• This role will need to partner with others inter-departmental teams in order to realize

some of the outcomes

About you:

• The successful candidate should have excellent computer (PowerPoint, Excel and

Word) skills, strong financial and analytic research skills, problem solving, and

organizational skills as well as a commitment to quality, customer satisfaction and

meeting of deadlines.

• Previous experience in claims processing preferably in the Consumer Directed Health

market with knowledge of HSA, FSA, HRA, DCA, and other Transit products.

• Ability to work independently and collaboratively in a fast-paced environment.

EDUCATION/EXPERIENCE

• Bachelors/ master’s degree
• 1-3 years’ work experience in banking operation role
• Experience working in multiple processing environments executing back-office

support

• Knowledge of Health Savings Accounts preferred

Interested candidates share resume at shahala.bano@teamlease.com/9120534834

Preferred candidate profile