Back Office Operations Executive - Auto Finance | iEnergizer

JOB PROFILE

Process:

Job Summary:

Key Responsibilities:

• Remarketing Support
• Review and verify auction sale documents such as Bills of Sale
• Check that auction proceeds, fees, and sale details are accurate
• Update internal systems with the correct status and activity codes
• Identify mismatches or errors and raise them for correction

Title & Documentation Support

• Handle title-related issues such as missing, incorrect, or pending documents
• Manage and respond to emails from internal teams, dealers, auctions, and agencies
• Follow up on open cases and keep records updated
• Work on exception and priority requests through defined tools and mailboxes
• Follow standard processes and compliance guidelines
• Meet daily productivity and quality targets

Required Qualifications:

• Bachelors degree in any discipline
• 2 years of experience in banking, NBFC, financial services, or operations.
• Exposure to auto finance, loan servicing, or documentation processing preferred
• Proficiency in Written and verbal communication in English
• Willing to work in night/rotational/graveyard shifts when required
• Should have a typing speed of 30 WPM

Key Skills & Competencies:

• Strong attention to detail and accuracy
• Ability to handle repetitive tasks with consistency
• Clear written communication skills
• Good time management and follow-up skills
• Willingness to learn processes and adapt to changes
• Should possess basic US banking knowledge (banking terminology) and American Culture
• Strong sense of work ethics and integrity.

Working Conditions:

• Back office, non-customer-facing role
• High-volume transaction processing
• Deadline-driven environment
• May involve interaction with external vendors and agencies

Please note: - We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will be considered without discrimination. Background check to be completed for all shortlisted profiles.

Interested canidates can share thier profile on akansha.sharma3@ienergizer.com OR 9560883080

Contact Person

HR Akanksha9560883080