Back Office Executive

Work Level

Core

Leadership

Industry Type

Function

Key Skills

Note: This is a requirement for one of the Workassist Hiring Partner.

Back Office Executive Officer

• Handle daily branch operational tasks
• Maintain accurate records and data management
• Support the team in documentation and processing requests
• Coordinate with internal departments for smooth workflow

Customer Service Executive Officer

• Greet customers and resolve their banking-related queries
• Assist with account opening, deposits, withdrawals, and related services
• Provide information on banking products and services
• Ensure customer satisfaction and service quality

KYC Verification Executive

• Verify customer identity documents (PAN, Aadhaar, etc.)
• Ensure compliance with KYC norms and internal guidelines
• Update KYC records and handle re-verification cases
• Coordinate with clients for documentation requirements

Documentation Executive

• Prepare, review, and manage customer documentation
• File and archive physical and digital documents securely
• Ensure accuracy and completeness in submitted records
• Follow up on missing/incomplete paperwork

Data Entry Operator

• Input and update data into banking systems
• Maintain confidentiality and data integrity
• Generate reports as required by the branch/team
• Cross-check records for accuracy and discrepancies

Assistant Branch Manager

• Support the Branch Manager in day-to-day operations
• Supervise and guide branch staff
• Monitor sales and operational targets
• Address customer issues/escalations when required

Banking Officer

• Assist in branch administration and service delivery
• Promote bank products (loans, accounts, etc.)
• Handle basic customer servicing and transactional tasks
• Meet daily/weekly assigned activity goals

Company Description

Workassist is an online recruitment and employment solution platform based in Lucknow, India. We provide relevant profiles to employers and connect job seekers with the best opportunities across various industries. With a network of over 10,000+ recruiters, we help employers recruit talented individuals from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal.

We have adapted to the new normal and strive to provide a seamless job search experience for job seekers worldwide. Our goal is to enhance the job seeking experience by leveraging technology and matching job seekers with the right employers.

For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2

(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!