Back Office Executive

Hiring: Assistance Coordinator – Join Our Growing Team! We are looking for a highly motivated and detail-oriented Assistance Coordinator to join our team! If you have a passion for helping people, coordinating medical and travel assistance, and working in a fast-paced environment, this role is for you. Role Description ✅ Handle inbound and outbound assistance calls from clients, insurance companies, and service providers ✅ Coordinate medical and travel assistance services, including hospital admissions, emergency evacuations, and repatriations ✅ Communicate effectively with hospitals, doctors, airlines, and transportation providers to arrange assistance ✅ Process and manage case files, ensuring accurate documentation and timely updates ✅ Provide excellent customer service and support clients during critical situations ✅ Work in a 24/7 assistance environment (shift-based role) Qualifications Skills in Back Office Operations and Office Operations Effective Communication skills Strong organizational and multitasking abilities Proficiency in using office software and tools Previous experience in a similar role is an advantage Ability to work under pressure and manage emergency cases effectively •Proficiency in English (additional languages are an advantage) Why Join Us? ✨ Work with a dynamic and global team ✨ Career growth opportunities in the medical assistance and travel insurance industry ✨ Competitive salary and benefits package ✨ Make a real impact by helping people in emergencies 📩 Interested? Apply now or share your CV at office@credibleassist.com Call: +91 6291 662 954 📢 Know someone perfect for this role? Tag them in the comments! #Hiring #AssistanceCoordinator #MedicalAssistance #TravelAssistance #CustomerService #JobOpening Show more Show less