Credible Medical Assistance is a global leader in healthcare solutions, delivering expert case management, rapid emergency support, and travel-health services across South Asia, Europe, and beyond. Our 24/7 network ensures swift, cost-effective care for insurers, corporations, and assistance organizations worldwide. Role Overview As our Business Development Manager, you will spearhead CMA’s growth by identifying new partnership opportunities, driving sales initiatives, and expanding our international client portfolio. You’ll collaborate closely with insurers, corporate accounts, and assistance firms to position CMA as the preferred ground-partner for medical assistance. Key Responsibilities Market Expansion: Research and target potential clients in insurance, corporate, and assistance sectors. Partnership Development: Forge and nurture strategic alliances with hospitals, insurers, and travel-assistance companies. Sales Leadership: Develop proposals, negotiate contracts, and close deals to meet revenue targets. Relationship Management: Maintain and grow existing accounts through regular engagement and performance reviews. Collaboration: Work with operations and case-management teams to ensure seamless service delivery and client satisfaction. Reporting & Analysis: Track sales metrics, prepare forecasts, and present insights to senior management. Qualifications Bachelor’s degree in Business, Marketing, or related field. 3+ years’ experience in business development or sales—preferably in healthcare, insurance, or travel-assistance industries. Proven track record of securing and closing B2B partnerships. Excellent communication, negotiation, and presentation skills. Strong analytical mindset with the ability to translate market data into actionable strategies. Self-motivated, goal-oriented, and able to thrive in a fast-paced, collaborative environment. Familiarity with CRM tools and sales-pipeline management. If you’re passionate about driving growth in a dynamic healthcare-services setting, we’d love to hear from you. Show more Show less
Hiring: Assistance Coordinator – Join Our Growing Team! We are looking for a highly motivated and detail-oriented Assistance Coordinator to join our team! If you have a passion for helping people, coordinating medical and travel assistance, and working in a fast-paced environment, this role is for you. Role Description ✅ Handle inbound and outbound assistance calls from clients, insurance companies, and service providers ✅ Coordinate medical and travel assistance services, including hospital admissions, emergency evacuations, and repatriations ✅ Communicate effectively with hospitals, doctors, airlines, and transportation providers to arrange assistance ✅ Process and manage case files, ensuring accurate documentation and timely updates ✅ Provide excellent customer service and support clients during critical situations ✅ Work in a 24/7 assistance environment (shift-based role) Qualifications Skills in Back Office Operations and Office Operations Effective Communication skills Strong organizational and multitasking abilities Proficiency in using office software and tools Previous experience in a similar role is an advantage Ability to work under pressure and manage emergency cases effectively •Proficiency in English (additional languages are an advantage) Why Join Us? ✨ Work with a dynamic and global team ✨ Career growth opportunities in the medical assistance and travel insurance industry ✨ Competitive salary and benefits package ✨ Make a real impact by helping people in emergencies 📩 Interested? Apply now or share your CV at office@credibleassist.com Call: +91 6291 662 954 📢 Know someone perfect for this role? Tag them in the comments! #Hiring #AssistanceCoordinator #MedicalAssistance #TravelAssistance #CustomerService #JobOpening Show more Show less
Business Development Manager Credible Medical Assistance – Greater Kolkata Area Company Overview Credible Medical Assistance is a globally recognized provider of healthcare solutions. We specialize in expert case management, rapid emergency support, and travel-related health services across South Asia, Europe, and beyond. Our 24/7 network ensures prompt, cost-efficient care for insurers, corporations, and assistance organizations worldwide. Role Overview As a Business Development Manager, you will drive Credible Medical Assistance’s growth by identifying new business opportunities, forming strategic partnerships, leading sales efforts, and expanding our international client base. You’ll work closely with insurers, corporate clients, and assistance organizations to position CMA as a trusted partner in the medical assistance industry. Key Responsibilities Market Expansion: Identify and target prospective clients in the insurance, corporate, and assistance sectors. Partnership Development: Establish and foster alliances with hospitals, insurers, and travel-assistance providers. Sales Leadership: Create proposals, negotiate contracts, and close deals to meet revenue goals. Relationship Management: Maintain and grow existing client relationships through consistent communication and performance evaluations. Cross-functional Collaboration: Coordinate with operations and case management teams to ensure smooth service delivery and client satisfaction. Reporting & Analysis: Monitor sales metrics, generate forecasts, and present strategic insights to senior leadership. Qualifications Bachelor’s degree in Business, Marketing, or a related field. Minimum 3 years of experience in business development or sales, ideally in healthcare, insurance, or travel-assistance sectors. Demonstrated success in closing B2B partnerships. Excellent communication, negotiation, and presentation abilities. Strong analytical skills with a knack for transforming market data into actionable strategies. Self-driven, goal-oriented, and adaptable in a fast-paced, team-based environment. Proficiency with CRM tools and pipeline management systems. Contact : +91 6291 662 954 Email : office@credibleassist.com If you're enthusiastic about driving growth in a high-impact healthcare services environment, we want to hear from you. Show more Show less
Company Description Credible Medical Assistance is a trusted global leader in healthcare solutions, providing premier services for insurance companies, corporations, and global assistance organizations. Specializing in expert case management, rapid emergency medical support, and seamless travel health solutions, we operate across South Asia, Europe, and other key regions. Our core capabilities include comprehensive case management, swift emergency solutions, and extensive travel and health support. With 24/7 support and a commitment to cost-effective solutions, we bridge healthcare gaps for international travelers, corporate clients, and governmental entities worldwide. Role Description This is a full-time on-site role for a Back Office Assistant located in the Greater Kolkata Area. The Back Office Assistant will be responsible for supporting back office operations, analytical tasks, administrative assistance, and customer service. Daily tasks include managing data entry, processing paperwork, supporting various departments, analyzing information, and ensuring effective communication within the organization. Qualifications Experience in Back Office Operations and Administrative Assistance Strong Analytical Skills and Email handling Excellent Communication and Customer Service skills Ability to work independently and as part of a team Detail-oriented and organized with strong multitasking abilities Proficiency in using office software and tools Previous experience in the healthcare industry is an advantage
Role Description: ✅ Handle inbound and outbound assistance calls from clients, insurance companies, and service providers ✅ Coordinate medical and travel assistance services, including hospital admissions, emergency evacuations, and repatriations ✅ Communicate effectively with hospitals, doctors, airlines, and transportation providers to arrange assistance ✅ Process and manage case files, ensuring accurate documentation and timely updates ✅ Provide excellent customer service and support to clients during critical situations ✅ Work in a 24/7 assistance environment (shift-based role)
Company Description Credible Medical Assistance LLP is a global leader in healthcare solutions, offering expert case management, emergency medical services, and travel health support to insurance companies, corporations, and international assistance organizations. With a focus on reliable and cost-effective care, the company operates a comprehensive network across Asia-Pacific, the Middle East, Africa, and Europe. Credible Medical Assistance specializes in seamless healthcare delivery, including medical evacuations, telemedicine, and proactive patient care management. Committed to 24/7 support and timely responses, the organization ensures uninterrupted healthcare access for travelers, corporate clients, and government entities. Credible Medical Assistance aims to bridge healthcare gaps and deliver exceptional global service. Role Description This is a full-time, on-site role for an Assistance Coordinator based in Kolkata. The Assistance Coordinator will manage daily casework involving patient care coordination, facilitate insurance claims, and liaise with healthcare providers to ensure effective case management. Additional responsibilities include addressing patient and client inquiries, providing technical assistance, and ensuring exceptional customer service in line with company standards. The role requires proactive communication with all stakeholders to maintain seamless healthcare delivery. Qualifications Proficiency in Technical Assistance and the ability to swiftly address and resolve technical concerns Strong Communication and Customer Service skills to effectively interact with diverse clients and stakeholders Experience in Case Management and knowledge of best practices for coordinating patient care and follow-ups Familiarity with Insurance processes, including claims handling and liaison between patients and insurance providers Capacity to work effectively in a fast-paced environment with excellent problem-solving skills Ability to operate in a multicultural environment with sensitivity and professionalism Bachelor’s degree in Healthcare Management, Business Administration, or a relevant field preferred