Back Office Executive

0 - 31 years

1 Lacs

east calcutta township kolkata/calcutta

Posted:2 months ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Description: ✅ Handle inbound and outbound assistance calls from clients, insurance companies, and service providers ✅ Coordinate medical and travel assistance services, including hospital admissions, emergency evacuations, and repatriations ✅ Communicate effectively with hospitals, doctors, airlines, and transportation providers to arrange assistance ✅ Process and manage case files, ensuring accurate documentation and timely updates ✅ Provide excellent customer service and support to clients during critical situations ✅ Work in a 24/7 assistance environment (shift-based role)

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