B2B MICE Specialist

The B2B MICE Specialist is responsible for generating, managing, and enhancing relationships with corporate clients, travel agencies, and event planners. Your role will involve strategizing, planning, and executing B2B MICE events to ensure the utmost client satisfaction. You will be tasked with identifying and onboarding new corporate and B2B clients for MICE services, as well as maintaining strong relationships with existing clients and partners. Regular follow-ups and client meetings will be conducted to understand their needs and expectations. In terms of MICE planning and coordination, you will be expected to develop customized proposals based on client requirements, coordinate with vendors and service providers for seamless execution, manage budgets, negotiate contracts, and oversee the on-site execution of events. To meet and exceed sales targets, you will promote MICE packages and services, develop marketing initiatives, and prepare sales reports, market analysis, and forecasts. Collaboration with internal teams such as operations, marketing, and finance will be essential for efficient event delivery. Attending industry trade shows and networking events to promote services and generate leads will be part of your responsibilities. You will need to stay updated on market trends, competitor activities, and emerging opportunities. Post-event services will involve gathering feedback from clients and attendees to enhance service quality, as well as ensuring timely and accurate billing and documentation. Qualifications and Skills: - Bachelor's degree in Business, Tourism, Hospitality, or related fields. - Minimum 3-5 years of MICE or event management experience, preferably in a B2B setting. - Strong understanding of corporate travel and event planning. - Excellent communication, negotiation, and interpersonal skills. - Proven ability to manage multiple projects under tight deadlines. - Proficiency in CRM tools and Microsoft Office Suite. Key Attributes: - Results-driven and customer-focused. - Exceptional organizational and time-management skills. - Creative problem-solving abilities. - Passion for delivering exceptional client experiences. This is a full-time position reporting to the AGM/Director, with day shift schedule. The ability to commute or relocate to Kolkata, West Bengal, is required. A minimum of 4 years of experience in MICE, B2B sales, and events management is preferred for this role.,