SUMMARY
Job Opening: B2B Collection Specialist
About Us:
We are in search of a meticulous and proactive Collection Specialist to become part of our dynamic team. As a Collection Specialist, you will have a vital role in ensuring the prompt collection of outstanding accounts receivable, nurturing positive relationships with clients, and collaborating with various internal teams.
Location: Saltlake Sector V, Kolkata
Responsibilities:
- Retrieve outstanding accounts receivable invoices for direct clients.
- Proactively initiate communication with clients to nurture and expand business relationships.
- Pursue resolution of disputed balances, independently addressing collection issues.
- Aid in identifying and researching disputed items, delivering timely responses to clients.
- Engage in client meetings and cooperate with internal departments to resolve issues.
- Uphold data accuracy in systems, including billing contacts and collection notes.
- Generate and validate credit requests and accounts receivable adjustment forms.
- Regularly update internal teams on outstanding accounts receivable invoices.
Minimum Qualifications:
- High School Diploma or equivalent.
- Experience in Business-to-Business collections and Accounts Receivable processes.
- Strong oral and written communication skills with a professional demeanor.
- Organizational, multitasking, and time management abilities.
- Collaboration skills, effectively utilized within a team.
- Proficiency in Microsoft Excel.
- Basic capability to present updates to internal and external stakeholders.
- Critical thinking and problem-solving aptitude.
- Attention to detail.
- Self-directed with the ability to manage projects to completion with minimal oversight.
- Ability to work in a flexible, fast-paced environment.
Requirements Minimum Qualifications:
- High School Diploma or equivalent.
- Experience with Business-to-Business collections and Accounts Receivable processes.
- Strong oral and written communication skills with a professional demeanor.
- Organizational, multitasking, and time management skills.
- Collaboration skills, successfully applied within a team.
- Proficiency in Microsoft Excel.
- Basic ability to present updates to internal and external stakeholders.
- Critical thinking and problem-solving skills.
- Attention to detail.
- Self-directed with the ability to manage projects to completion with minimal oversight.
- Ability to work in a flexible, fast-paced environment.
Benefits Regular Shift
5 days working
Salary : Upto 40k ctc or Hike on your last drawn salary as per market standard.