B. Tech Mechanical Engineer - CSS Department - Spares

Macawber Beekay

2 - 4 years

2 - 6 Lacs

noida

Posted:1 day ago| Platform:

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Skills Required

spares management spare parts marketing tendering customer support spares planning procurement power plant cranes sap parts management customer satisfaction index invoicing after market service spare parts part parts sales spares sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Handle
spare part inquiries
from customers and prepare techno-commercial offers.
Coordinate with design, production, and purchase departments for
availability and costing
of spares.
Prepare and maintain
spares database, BOMs, and related documentation.
Support after-sales activities, including technical assistance for troubleshooting and part identification.
Follow up with clients for order processing, dispatches, and payment coordination.
Prepare
MIS reports
and assist in improving customer satisfaction levels.
Ensure
timely response
to customer requirements and maintain strong client relationships.

Preferred candidate profile

B.Tech / B.E. (Mechanical Engineering)
from a recognized university.
34 years of experience
in spares, customer support, or service functions (preferably in material handling, power, or EPC industry).
Good understanding of
mechanical components, drawings, and assemblies.
Proficiency in
MS Excel, ERP systems, and documentation.
Strong communication, coordination, and analytical skills.
Excellent communication and customer-handling skills.
Strong technical aptitude and problem-solving ability.
Team player with attention to detail and commitment to deadlines.

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