AVP/Manager Credit Services

As a member of the Credit Operations Team at HSBC, you will play a crucial role in ensuring the highest levels of service to both internal and external customers while safeguarding the interests of the bank. Your responsibilities will include overseeing the functioning of the Area credit operations, implementing Business Continuity Plans (BCP), improving process efficiencies, and ensuring that Centralized Credit Operations (CCO) provides high-quality service. You will be tasked with managing staff motivation and training, ensuring operational effectiveness through transaction processing, protecting the bank's interests, maintaining MIS & Reporting standards, and adhering to HSBC internal control standards. The role presents various challenges such as meeting the demanding requirements of corporate banking customers, balancing back-office service quality with internal standards, and navigating through diverse jurisdictions and new legislation. In this role, you will work closely with Relationship Managers/Credit Operations Managers to confirm completion of security documentation, follow legal guidelines, and interact with various stakeholders to secure the bank's interests. You will also be responsible for reporting to regulatory bodies and internal auditors within specified deadlines. Your role will also involve managing operational risks, following internal control standards, addressing audit points, and ensuring compliance with regulatory requirements. You will need to demonstrate strong leadership on regulatory and compliance matters, maintain a compliance culture, and optimize relations with regulators. To excel in this position, you should possess a minimum Bachelor's degree, 8-12 years of experience in Credit Operations, excellent numerical skills, attention to detail, strong financial management capability, negotiation skills, and the ability to maintain composure under high-risk scenarios. Strong relationship management, communication, decision-making, and leadership skills will be essential to succeed in this role. Join HSBC to be part of a culture that values employee development, fosters inclusivity, and provides opportunities for professional growth in a diverse environment. Your personal data will be handled in accordance with the Bank's Privacy Statement. If you are ready to unlock new job opportunities and contribute to the success of HSBC, we invite you to apply and be part of a dynamic team dedicated to operational excellence and sustainable growth.,