Job
Description
As a Program Management Sr Analyst at Citigroup, you will be a seasoned professional with in-depth disciplinary knowledge contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Your role will involve integrating subject matter and industry expertise within a defined area, requiring an understanding of how areas collectively integrate within the sub-function and contribute to the objectives of the function and overall business. You will be evaluating moderately complex and variable issues with substantial potential impact, utilizing good analytical skills to filter, prioritize, and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are essential, and you will regularly assume informal/formal leadership roles within teams. **Key Responsibilities:** - Supports planning, directing, and coordination of day-to-day activities of running a program or portfolio of programs. - Assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders. - Finalizes the project plan with stakeholders and tracks closely for successful project delivery. - Implements advanced strategies for gathering, reviewing, and analyzing data requirements. - Meets with end users to understand business needs, write requirements, conduct walk-throughs on requirement documents, and obtain Project Sponsor, Product, and Operations approvals. - Reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users" needs/expectations. - Prioritizes requirements and creates conceptual prototypes and mock-ups. - Partners with Technology, Product, and Operations Management Teams to prioritize delivery of key projects. - Masters strategic business process modeling, traceability, and quality management techniques. - Applies best practices for effective communication and problem-solving. - Leads a team of business analysts and testers to achieve on-time and with-quality production delivery dates for system enhancements for multiple Cash projects. - Collaborates with Technology on any project delays, risk assessment, and risk mitigation plans. - Performs project Status reporting to Project Stakeholders, Product, and Operations Partners. - Prepares Post-project MIS, lessons learned, and conducts continuous process improvement reviews. - Understands the bank environment and compliance and regulatory requirements. - Works with the regional and global team and implements the best standards across teams. - Ensures the creation of a program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log. - Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. **Qualifications:** - 5-8 years of experience managing or participating in projects and teams within the finance sector, with 2 years in a professional management role. In addition to the above responsibilities and qualifications, the Procurement and Third-Party Management (P&TPM) department at Citigroup plays a critical role in procuring products and services while managing the associated risks of third-party relationships. P&TPM defines and implements policies and standards to assess and manage these risks, ensuring that third parties provide services safely, soundly, and cost-effectively. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. You can also view Citi's EEO Policy Statement and the Know Your Rights poster.,
