Job
Description
As an AVP, Portfolio Analytics & Product Optimization at Synchrony, you will play a crucial role in providing end-to-end analytical support and solutions to PCMs. Your responsibilities will include offering analytics across key SYF new products, understanding consumer insights and behaviors to optimize product offering strategy. Your role will involve analyzing off-us behavioral characteristics, consumer behavior, credit performance, and partner & consumer pricing to ensure the correct set of products are offered to individual consumers. It is essential to develop data-driven product optimization and offering decisioning processes to maximize conversion, penetration, and share of wallet through the introduction of new products. Collaboration with internal functional stakeholders across Product, Analytics, Credit, Finance, Client teams, and others will be necessary. Mining datasets to drive product optimization strategies and recommendations using statistical modeling, a variety of analytical techniques, and advanced visualization will be a key aspect of your role. Reporting to the VP, Portfolio Credit Analytics within India Credit Organization, you will be instrumental in driving the product strategy targeting to increase penetration, customer engagement, and overall profitability. Key Responsibilities: - Partner with PCMs to understand analytic needs and provide insight and recommendations for portfolio growth and loss mitigation. - Lead credit tasks in cross-functional projects and identify key trends associated with portfolios using advanced analytics to deploy necessary strategies for credit loss mitigation. - Develop & maintain a decision management and analytical optimization framework to drive product strategy targeting. - Create product P&L performance tools in collaboration with Finance and Client teams. - Establish enterprise product optimization analytics dashboards and a product testing strategy. - Provide critical insights, make recommendations, and execute roadmap to demonstrate thought leadership. - Collaborate with Product organization and implementation teams to understand product distribution platforms and new product roadmap. - Analyze datasets and explore opportunities for product optimization innovation through data analytics. - Apply diverse analytical methods and statistical modeling techniques to enable state-of-the-art analytical decisioning framework. - Develop dashboards utilization visualization tools as needed and manage multiple projects simultaneously. Required Skills/Knowledge: - Bachelor's degree with quantitative underpinning and 5+ years of experience in consumer and/or commercial Credit/Risk, or Analytics role. Alternatively, 7+ years of experience in Programming/Analytics ideally in support of relevant professional experience. - Proficiency in statistical analysis tools such as SAS, R, Python. - Experience leading large-scale analytics projects and working with large or complex datasets. - Strong PC proficiency (Microsoft Suite) and ability to provide guidance to analysts. - Strong self-starter with a balance of individual and team goals achievement. - Ability to handle sensitive issues with integrity and confidentiality. Desired Skills/Knowledge: - Knowledge of card industry P&L, drivers, and assumptions. - Demonstrated success in developing and delivering analytics solutions. - Understanding of credit risk performance, targeting, and segmentation, retail analytic tools, and advanced Excel and PowerPoint skills. - Excellent communication and presentation skills. - Experience in developing, testing, documenting, and maintaining standardized outcome metrics. - Project management, multi-tasking, relationship management skills, and strategic thinking. Eligibility Criteria: - Bachelor's degree with quantitative underpinning and 5+ years of experience in relevant roles. Alternatively, 7+ years of experience in relevant professional experience. Work Timings: This role offers Enhanced Flexibility and Choice and requires availability between 06:00 AM Eastern Time 11:30 AM Eastern Time for meetings with India and US teams. The remaining hours are flexible for employees to choose, with exceptions based on business needs. For Internal Applicants: - Understand the criteria or mandatory skills required for the role before applying. - Inform your manager and HRM before applying for any role on Workday. - Ensure your professional profile is updated and upload your updated resume. - No corrective action plan (Formal/Final) should be in place. - L9+ Employees who have completed 18 months in the organization and 12 months in their current role and level are eligible. - Employees at L9+ can apply for this opportunity. Grade/Level: 11 Job Family Group: Credit,
