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1.0 - 6.0 years

6 - 10 Lacs

Bengaluru

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We are looking for a highly motivated and results-driven professional to join our team as a Customer Service Representative in Bengaluru. The ideal candidate will have 1-6 years of experience in customer service, sales, or related fields. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and develop a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Job Graduate in any discipline. Possess excellent communication and interpersonal skills. Demonstrate the ability to work in a fast-paced environment and meet sales targets. Exhibit strong problem-solving and analytical skills. Be capable of building strong distribution channels and ensuring compliance with all Audit/RBI regulations. Have knowledge of customer service principles and practices.

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2.0 - 7.0 years

6 - 10 Lacs

Bengaluru

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We are looking for a highly motivated and results-driven professional to join our team as a Customer Service Representative in Bengaluru. The ideal candidate will have 2 to 7 years of experience in customer service, sales, or related fields. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels and ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Minimum 2 years of experience in customer service, sales, or related fields. Possess strong communication and interpersonal skills. Demonstrate the ability to work in a fast-paced environment and meet sales targets. Exhibit excellent problem-solving and analytical skills. Be capable of building strong relationships with clients and vendors.

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8.0 - 10.0 years

3 - 7 Lacs

Thiruvananthapuram

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Works under broad guidance based on the interpretation of established quality assurance practices. Consults with Developers and Analysts to identify, analyze, and document defects and inconsistencies in software applications. Reviews all aspects of software changes ensuring conformance to Teranet standards. Designs, executes and maintains test cases for functional and non-functional testing. Validates accuracy and integrity of test results and reports on testing progress. Develops test plans and provide testing estimates. Accountable for quality of the code promoted to production. Define testing strategy to measure the impact on new systems, enhancements to existing systems or the impact system releases have on the production environment. The criteria must be established in conjunction with end users Facilitate requirements reviews as needed with projects stakeholders Identify test conditions that require data and develop clear data requirements Design, develop and maintain a set of test cases for each production system in use. These test cases will be used to complete any regression testing which may be required. The test cases will be continually adjusted to reflect product changes. Develop thorough domain knowledge of the products to be able to develop and/or review of test cases and test strategies Anticipate problems and take corrective action, escalation as needed to resolve and achieve commitments Work closely with developers and analysts to reproduce and isolate problems Architect, design, develop and maintain automation test suite. Conduct performance testing and analyze results. Facilitate the communication of end user problems and to the various technical teams Provide assistance to testing efforts from client applications Review of any problem tickets, which may be reported by users to determine nature of problem and possible cause Design, create, and implement manual and automated test cases Execute manual and automated test cases, recording all results and logging all defects Create and maintain automation scripts (SELENIUM/READYAPI/SOAPUI/POSTMAN) and Performance scripts (JMETER) Other related duties as directed REQUIRED SKILLS Sound Experience in the Test Life Cycle and how it fits the SDLC Sound Experience in testing methodologies and techniques (Waterfall, Agile) Proven experience in software testing tools (e.g., Quality Center, Selenium, Jira, JAWS, NVDA, PAC) Proven experience in creating Automation scripts using TEST IM/ SELENIUM / READYAPI / POSTMAN / LOADUI / JMETER Experience in Programming or scripting language (JavaScript, VBScript, Java, Groovy Script) Proven experience in REST/SOAP API testing Proven experience in functional and non-functional testing Sound Experience in risk based testing Ability to produce quality reports on test results, defects and testing progress Knowledge of Client / Server and Object Oriented architectures Experience in testing Web Applications and Web Services Working knowledge of database design, SQL and relational database systems Experience in writing PL-SQL queries Proven experience in working in a deadline driven environment Organized and methodical approach with good attention to detail Analytical ability together with strong problem solving skills Strong business focus Excellent written and oral communication skills Ability to work under own initiative and with minimal supervision Must be a team player and work well under tight deadlines Experience with Testim automation is considered an asset. Experience in AODA/WCAG testing REQUIRED EXPERIENCE Degree/ Diploma in Computer Science or equivalent 8 years sound experience as a senior quality assurance specialist (4+ yrs) experience developing automation scripts in Selenium (2+ yrs) experience testing REST and SOAP APIs (2+ yrs) experience working in a Waterfall and Agile environment

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3.0 - 8.0 years

2 - 5 Lacs

Noida

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We are looking for a skilled Google Workspace Administrator with extensive experience in managing and optimizing enterprise collaboration tools. The ideal candidate will have 3 to 8 years of experience and be proficient in Google Admin Console, Google Cloud Platform, Microsoft 365 Administration, Identity and Access Management (IAM), Single Sign-On (SSO), and automation scripting. Roles and Responsibility Manage and optimize enterprise collaboration tools to enhance productivity and security. Develop and implement innovative solutions to improve operational efficiency. Collaborate with teams to design and implement best practices for Google Workspace administration. Troubleshoot and resolve issues related to Google Workspace and other collaboration tools. Ensure compliance with organizational policies and procedures for identity and access management. Automate tasks and workflows using scripting languages to improve productivity. Job Proficient in Google Admin Console, Google Cloud Platform, Microsoft 365 Administration, IAM, SSO, and automation scripting. Experience in enhancing productivity, security, and operational efficiency through innovative solutions and best practices. Strong understanding of enterprise collaboration tools and their applications. Ability to work collaboratively with teams to design and implement best practices. Excellent problem-solving skills and attention to detail. Strong analytical and communication skills.

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3.0 - 5.0 years

2 - 4 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Hybrid

Shift Timing : 6.30 PM to 3.30 AM Job Description : Manage and execute end-to-end email campaigns using SFMC, including asset management, deployment, and reporting. Develop and optimize user journeys through Journey Builder, Automation Studio, and other SFMC modules. Build personalized campaigns using AMPscript and dynamic content blocks. Implement and assess A/B testing strategies to enhance campaign performance. Collaborate with stakeholders to understand campaign briefs and ensure timely delivery. Troubleshoot rendering, deliverability, and personalization issues, ensuring best practices and compliance (e.g., GDPR). Must have skills : 1. Hands-on experience with Salesforce Marketing Cloud, including Email Studio, Journey Builder, and Automation Studio. 2. Proficient in AMPscript, HTML, and CSS with an understanding of email rendering standards. 3. Solid grasp of email marketing best practices, segmentation, targeting, and GDPR compliance. 4. Strong written and verbal communication skills with experience working independently and with cross-functional teams. Key responsibilities : 1. Plan, build, and execute end-to-end email marketing campaigns using Salesforce Marketing Cloud and other ESPs, ensuring timely delivery and adherence to best practices in segmentation, targeting, and compliance (e.g., GDPR). 2. Develop and optimize personalized customer journeys using SFMC modules such as Journey Builder, Automation Studio, Email Studio, and Audience Builder. 3. Create, test, and analyze A/B campaigns to improve open rates, click-throughs, and conversions; troubleshoot rendering and deliverability issues using HTML, CSS, AMPscript, and FreeMarker.

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2.0 - 5.0 years

20 - 25 Lacs

Ahmedabad

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Kraft Heinz Company is looking for Lead skill builder to join our dynamic team and embark on a rewarding career journey Oversee and guide a team to ensure successful execution of projects, meeting timelines, quality standards, and business goals Assign tasks, monitor performance, and provide mentorship to team members for their professional development Facilitate effective communication between team members and management, ensuring alignment on objectives and expectations Identify process improvements and implement best practices to enhance productivity and efficiency Coordinate cross-functional collaboration and resolve conflicts or roadblocks that may arise during project execution

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20.0 - 25.0 years

7 - 12 Lacs

Noida

Work from Office

Test Engineer (Automation) Who we are Brightly, a Siemens company, is the global leader in intelligent asset management solutions. Brightly enables organizations to transform the performance of their assets with a sophisticated cloud-based platform that leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightlys complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable. About the job Brightly Software continues to grow and needs amazing engineers. This is an excellent fit for talented engineers who thrive in a fast-paced environment. New hires will work alongside our top-notch engineers and product team to design, implement, deliver and support our highly ambitious products and integrations. We care deeply about your passion and dedication to the craft of software. The Test Engineer (Automation) supports the application platforms in the Engineering department. The work managed is critical to overall program success, with aggressive timelines that are critical to the success of the company with direct impacts on our customers. This role builds and conveys deep SME. What youll be doing Strong inclination towards product quality Develop and maintain test scripts from provided functional and technical designs, functional test scripts, or ad hoc for bug fix testing. Must have experience in understanding the user requirements, developing test cases, automation scripts, performing testing, debugging the automation code, and providing comprehensive reports. Ability to multitask and stay organized in a dynamic work environment. Investigate defects for the root cause. Executes test cases, log defects and maintain other test documentation. Track defect to closure What you need Bachelors in computer science or related discipline; or equivalent work experience 2-5 years of experience Strong analytical and problem-solvin g skills. Good communication and partnership skills required Bonus Points Experience with Appium Exposure to public cloud platform Certifications like ISQTB, Java, javascript etc The Brightly culture Service. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live Together we are Brightly #brightly ...Less

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20.0 - 25.0 years

22 - 27 Lacs

Noida

Work from Office

Who we are Brightly, a Siemens company, is the global leader in intelligent asset management solutions. Brightly enables organizations to transform the performance of their assets with a sophisticated cloud-based platform that leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightlys complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable. About the job Brightly Software continues to grow and needs amazing engineers. This is an excellent fit for talented engineers who thrive in a fast-paced environment. New hires will work alongside our top-notch engineers and product team to design, implement, deliver and support our highly ambitious products and integrations. We care deeply about your passion and dedication to the craft of software. The Test Engineer (Automation) supports the application platforms in the Engineering department. The work managed is critical to overall program success, with aggressive timelines that are critical to the success of the company with direct impacts on our customers. This role builds and conveys deep SME. What youll be doing * Strong inclination towards product quality * Demonstrate data-driven analysis and pragmatic decision-makin g aligned with business and technology needs. Differentiate between immediate needs vs long-term solutions. * Develop and maintain test scripts from provided functional and technical designs, functional test scripts, or ad hoc for bug fix testing. * Deeper understanding of technology and standards, actively stay abreast of trends and standards. * Must have experience in understanding the user requirements, developing test cases, automation scripts, performing testing, debugging the automation code, and providing comprehensive reports. * Ability to multitask and stay organized in a dynamic work environment. * Work on improving test automation coverage * Work with different teams & stakeholders to ensure quality of the product * Investigate defects for the root cause * Executes test cases, log defects and maintain other test documentation * Track defect to closure * Build strong connect in the team. * Mentor associate engineers What you need Bachelors in computer science or related discipline; or equivalent work experience 2-5 years of experience Experience with Selenium Data structures and algorithms, object-oriente d programming, databases, SQL, web programming Strong communication and partnership skills required Bonus Points Experience with Appium Exposure to public cloud platform Certifications like ISQTB, Java, javascript etc The Brightly culture Service. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live Together we are Brightly

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10.0 - 15.0 years

13 - 17 Lacs

Pune

Work from Office

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like youd make a great addition to our vibrant team. Siemens founded the new business unit Siemens Foundational Technologies (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Foundational Technologies is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and experienced specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation- everything out of one hand. We are looking for a Test Architect Youll make a difference by: We are looking for an experienced Test Architect to join our dynamic team. The ideal candidate will be responsible for creating comprehensive test strategies, including integration and system testing, and driving the implementation of those strategies. They will also lead automation efforts and have experience with various automation scripts and tools. Responsibilities Develop test plans and strategies for integration and system testing. Implement test automation strategies and maintain hands-on experience with automation tools. Conduct thorough testing of Linux and Windows-based applications. Ensure the effective integration and testing of embedded applications, especially by coordinating multiple devices together for automation. Desired Skills and Experience 10+ years of experience in a relevant field. Strong communication skills. Excellent analytical and problem-solving abilities. Proficiency in automation scripts and tools. Deep understanding of software architecture and design. Experience in defining testing methodologies to validate non-functional requirements (NFRs). Demonstrated ability to create test strategies for system and application requirements by understanding the architecture. Additional Recommendations Good understanding of Software Architecture / Design of the product. Understanding the NFRs and defining testing methodologies to validate those scenarios. Experience in Embedded application testing, especially through the integration of multiple devices to achieve automation. Desired Skills: 10+ years of experience is required. Great Communication skills. Analytical and problem-solving skills Join us and be yourself! Make your mark in our exciting world at Siemens. This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. Find out more about Siemens careers at: & more about mobility at https://new.siemens.com/global/en/products/mobility.html

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5.0 - 10.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Webdriver IO Appium Ensure all planning and execution of assigned QA work (Integration, System, End to End and User Acceptance, production support) in ROL and Mobile channels are addressed on time without any escalations. Participate in assigned Scrum ceremonies. Understand QA scope provide QA estimates and plan the tests. Create Test cases scripts (manual and automated) and ensure test data is in place for planned tests. Execute Tests (manual and automated) on time. Conduct ADA testing using JAWS, Voice Over, Talkback Level Access and NVDA Understand existing Automation Framework and support automation testing needs for UI and API Automation. Good communication skills and coordinate with onsite members as needed. Participate in production validation and support as needed. Follow defect management process and support defects triaging Daily status reporting in stand ups and to leadership during Functional Testing or Regression Testing and ensure the release defects are tracked to closure. Risks/Issues within team are communicated proactively to Immediate Manager and assist in tracking them to closure. Be a team player in ROL and Mobile channels and add value to Testing needs. Comply with Huntingtons standards of the Agile Methodology and adhere to testing strategies & procedures within the industry standard. Basic Qualifications Minimum bachelors degree in computers science or similar. 5plus years of handson experience with industry standard testingdevelopment, quality assurance methodologies, verification, and validation processes. 3 years of handson experience in building automation scripts using Selenium, Java, WebDriverIO, Appium, Cucumber for UI Automation 1plus years of handson experience in the following areas Using Jenkins for maintaining the automation runs on daily basis. API Automation using Rest Assured or any other API Automation tool Working experience Agile Methodology as Quality Assurance Automation Developer Analyst Mainframe Database testing Azure Dev Ops for Test Management, Defect Management , Automation repository usage. Any other test management tool also works. Testing on mobile devices Android & iOS and web applications in banking domain preferably payments Preferred Qualifications Flexible to work in a dynamic environment and support QA work in a timely manner. Experience in building automation script using Cucumber or Spec flow. Experience in working on Perfecto Knowledge on Continuous Integration and Continuous deployment

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3.0 - 5.0 years

6 - 10 Lacs

Bengaluru

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Educational Bachelor of Engineering Service Line Infosys Quality Engineering Responsibilities A day in the life of an Infoscion-As part of the Infosys delivery team, your primary role would be to provide best fit architectural solutions for one or more projects.You would also provide technology consultation and assist in defining scope and sizing of work You would implement solutions, create technology differentiation and leverage partner technologies. Additionally, you would participate in competency development with the objective of ensuring the best-fit and high quality technical solutions. You would be a key contributor in creating thought leadership within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys.If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Skill Needed - Mobile testing, mobile test automation for iOS and Android, Selenium, java, Appium, API automation Technical and Professional : Candidate should have at least 3+ yrs experience in creating automation frameworks, automation strategy, automation scripts.Should be open to learn new technology and should work independently as well as lead the team. Strong stakeholder communication skills and client interactions. Preferred Skills: Technology-Automated Testing-Automated Testing - ALL-Selenium Technology-Mobile Testing-Mobile Automation Testing Technology-Mobile Testing-Mobile Testing - ALL Technology-Mobile Testing-Mobile Functional Test Automation (iOS Android)-Appium

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5.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Educational Bachelor of Engineering Service Line Infosys Quality Engineering Responsibilities A day in the life of an Infoscion-As part of the Infosys delivery team, your primary role would be to provide best fit architectural solutions for one or more projects.You would also provide technology consultation and assist in defining scope and sizing of work You would implement solutions, create technology differentiation and leverage partner technologies. Additionally, you would participate in competency development with the objective of ensuring the best-fit and high quality technical solutions. You would be a key contributor in creating thought leadership within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys.If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Skill Needed - Mobile testing, mobile test automation for iOS and Android, Selenium, java, Appium, API automation Technical and Professional : Candidate should have at least 5+ yrs experience in creating automation frameworks, automation strategy, automation scripts.Should be open to learn new technology and should work independently as well as lead the team. Strong stakeholder communication skills and client interactions. Preferred Skills: Technology-Mobile Automation Testing-Mobile Test Automation process Technology-Automated Testing-Automated Testing - ALL-Selenium Technology-Mobile Testing-Mobile Testing - ALL Technology-Mobile Testing-Mobile Functional Test Automation (iOS Android)-Appium

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10.0 - 16.0 years

37 - 40 Lacs

Pune

Work from Office

: Job TitleLead Engineer, VP LocationPune, India Corporate TitleVP Role Description Lead end to end to end QA automation strategy across multiple applications and platforms Actively contribute as an individual contributor by developing automation scripts using Java , Playwright & Selenium Design, maintain and enhance scalable automation frameworks integrated into CI/CD pipelines Develop and maintain API based test cases using RestAssured or Karate Debug and fix automation failures with minimal supervision Perform manual testing when needed during regression or release pressure periods Strong knowledge on Performance testing Work with multiple stakeholders to understand the overall functional requirement and come up with test cases. Ensure a high-quality standard of deliverables according to Industry standards and best practices. Prepare project-related documentation Confluence, JIRA updates, provide support on compliance and audit checking Project relevant documentation, ensure compliance and audit policies are strictly followed. Provide professional consultancy and support in response to the queries from developers and business on security access. Work closely with global and regional stakeholders and global development team on mandatory / regulatory / development projects. Ensure systems complying with group infrastructure and security policies and standards. Experience of working in a multicultural environment demonstrable ability to adapt to different cultures. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities: Primary responsibility would be to code for automation scripts. Understand the functional requirement. Participate actively in grooming sessions. Analyze the existing functional behavior and raise queries on new requirements. Involve in test plan and execution. Must be able to run Automated regression pack & debugging the failed cases with minimal support required. Your skills and experience Proficient in Java , Spring boot API, Selenium & Playwright Must have knowledge about Jenkins/ Github Action Must have knowledge on Load Runner Expertise in API Testing Must be aware of BDD, Cucumber/ TestNg framework Good knowledge of SQL queries Experience in Banking domain (Good to have) Good hands-on experience of working with tools like JIRA, ALM, Confluence. How well support you . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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7.0 - 12.0 years

5 - 9 Lacs

Gurugram

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P1-C1-STS RoleSystem Administrator Responsible for migrating on-premises systems to Azure, integrating with AutoRek for reconciliation, and ensuring infrastructure automation, security, and monitoring. The role involves setting up and managing Azure resources, CI/CD pipelines, automation scripting, and infrastructure health monitoring. Must-Have Skills: Terraform Jenkins Azure Good-to-Have Skills: Power BI Networking (Vnet/Subnet) Security CI/CD Best Practices Cloud Migration PowerShell Python

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5.0 - 10.0 years

13 - 17 Lacs

Bengaluru

Work from Office

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Identity and Access Management (IAM) Operations Good to have skills : Microsoft Entra Verified ID, Business CommunicationMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Summary As a Team Lead IAM Infrastructure Operations, you will be responsible for leading a team that ensures the stability, security, and compliance of enterprise Identity and Access Management (IAM) infrastructure. The role covers core IAM technologies like PKI, Active Directory, ADFS, smartcard infrastructure, certificate lifecycle management, and includes exposure to modern identity platforms such as Azure Entra ID and Okta.Key Responsibilities- Lead and manage day-to-day operations for IAM infrastructure including:- Microsoft Active Directory, Entra ID / Azure AD, ADFS, and Domain Controller services.- PKI infrastructure components:Enterprise/Subordinate CAs, NDES, Certificate Templates, and autoenrollment.- Certificate lifecycle management for user, device, and service authentication.- Authentication services involving smartcards, crypto cards, and MobilePass solutions.- IAM vulnerability remediation (e.g., BloodHound exposure, AATP sensor health checks).- Provide L3 support and guide the resolution of complex IAM issues across on-prem and cloud environments.- Coordinate and handle technical bridge calls, escalations, and RCA documentation.- Proactively manage CRs, DR drills, and IAM-related audit requirements.- Develop, validate, and deploy automation scripts (e.g., PowerShell, Ansible) to streamline IAM tasks.- Maintain comprehensive documentation for operational runbooks, infrastructure diagrams, and change records.- Collaborate with cybersecurity teams, application owners, and external vendors to ensure secure access architecture.Required Skills & Qualifications- 5+ years of experience in IAM infrastructure operations with 12 years in a leadership or team lead capacity.- Strong technical expertise in:- Active Directory, Group Policy, and LDAP- Entra ID / Azure AD, ADFS, and Conditional Access Policies- Public Key Infrastructure (PKI), including CA/NDES/CRL management- Smartcard authentication, HSM integrations, and crypto card-based logins- Experience with automation scripting (PowerShell is a must)- Working knowledge of ticketing tools like ServiceNow, Remedy, or JIRA- Excellent communication skills, both written and verbal- Strong problem-solving abilities and proactive issue resolution- Skilled in handling technical calls and escalationsPreferred Qualifications- Hands-on experience or knowledge in:- Okta (SSO, MFA, Lifecycle Management)- PKI deep-dives such as cross-certification, template security, and Root CA management- Certificate Authority platforms (e.g., Microsoft CA, DigiCert, AXIAD)- Microsoft Certifications (SC-300, AZ-500, MS-101) or equivalent- Familiarity with security analytics and governance tools (e.g., Defender for Identity, BloodHound)- Understanding of regulatory frameworks (SOX) Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Active Directory.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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4.0 - 9.0 years

6 - 16 Lacs

Hyderabad

Work from Office

Greetings from IDES LABS PVT LTD Immediate Openings on Selenium Python Automation Engineer Robot Framework _ Hyderabad_ Contract Experience 4+ Years Skills Selenium Python Automation Engineer Robot Framework Notice Period Immediate Employment Type Contract Work Mode WFO/Hybrid Strong expertise in Selenium WebDriver with Python. Proficiency in Python programming for automation scripting. Hands-on experience with CI/CD pipelines and version control (Git). Knowledge of test automation frameworks like Robot Framework , or custom frameworks. Experience in handling dynamic web elements, waits, and page object model (POM). Familiarity with API automation using requests or other Python libraries. Strong problem-solving and debugging skills.

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4.0 - 8.0 years

8 - 16 Lacs

Bengaluru

Hybrid

4+ years of hands-on experience with Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, and Content Builder. - Strong command of AMPscript, SSJS, and email design using HTML/CSS. - Experience integrating Salesforce Sales Cloud with Marketing Cloud via Marketing Cloud Connect. - Working knowledge of Pardot for B2B marketing automation and lead management. - Proven track record of designing and delivering client-facing presentations and documentation. - Strong written and verbal communication skills with the ability to explain technical concepts to business stakeholders. - Deep understanding of data segmentation, campaign personalization, and audience targeting strategies. - Experience creating campaign dashboards and performance reports using Marketing Cloud reports, Salesforce reports, or third-party tools like Datorama or Tableau. Ability to translate insights into optimization strategies

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5.0 - 10.0 years

10 - 17 Lacs

Gurugram

Work from Office

Job Title: Marketing Automation Campaign Manager Location: Gurgaon Experience Required: 5+ Years Working Days: 5 Days (WFO) About the Role: We are seeking a talented and experienced Marketing Automation Campaign Manager to join our dynamic team. The ideal candidate will be responsible for implementing and managing marketing automation strategies within the Salesforce ecosystem. You will leverage Salesforce Marketing Cloud and other related tools to create personalized customer journeys, automate marketing processes, and drive lead generation. Key Responsibilities: Salesforce Marketing Cloud Expertise: Deep understanding of Salesforce Marketing Cloud features and functionalities. Configure and manage email templates, landing pages, and forms. Build and optimize automated workflows, including lead scoring and segmentation. Integrate marketing automation with other systems, such as CRM, ERP, and analytics tools. Campaign Management: Create and manage lead nurturing programs, email campaigns, and automated workflows. Optimize customer journeys to improve engagement and conversion rates. Track campaign performance metrics and make data-driven optimizations. Proficiency in Salesforce Marketing Cloud and related tools (e.g., Journey Builder, Email Studio, Mobile Studio). A/B test different campaign elements to improve results. CRM Administration & Maintenance: Ensure high usage of the CRM platform and leverage it for business achievement. Manage user accounts, roles, security, and access permissions within CRM 365. Develop workflows, plug-ins, and entity modifications. Lead, design, and develop Microsoft-based business solutions using Dynamics 365 and Power Platform. Monitor system performance, identify and troubleshoot issues, and implement corrective actions. Perform regular system backups and data recovery procedures. Maintain data integrity and ensure data quality within the CRM system. Manage CRM 365 licenses and subscriptions. Data Management: Create targeted audience segments based on various criteria. Integrate data from different sources into Salesforce Marketing Cloud. Skills Required: Technical Skills: Proficiency in Salesforce Marketing Cloud and related tools (e.g., Journey Builder, Email Studio, Mobile Studio). Strong understanding of HTML, CSS, and SQL. Experience with data integration and API development into Salesforce Marketing Cloud. Understanding of cloud-based platforms and their capabilities. Soft Skills: Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work in a cross-functional environment. Passion for marketing and technology. Qualifications: Bachelors degree in marketing, business administration, or a related field. Certification in Salesforce Marketing Cloud or related technologies. Proven track record of successful marketing automation campaigns. Strong understanding of marketing principles and best practices. Microsoft Dynamics CRM 365 / Salesforce CRM (e.g., Functional Consultant, System Administrator) Certifications will be an added advantage. Experience with Power Automate and Power Apps. Experience with Agile development methodologies. Overall Experience: Total 5-7 years of experience in marketing technology platforms. 3+ years of experience in Salesforce Marketing Cloud. 3+ years of experience in handling CRM platforms (MS Dynamics / Salesforce CRM). Please share your resume on kirti@consultingkrew.in Regards, Kirti Yadav Senior HR Recruiter Cell - 9811438411 LinkedIn - https://www.linkedin.com/in/kirti-yadav-5aa178367/

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4.0 - 6.0 years

11 - 15 Lacs

Hyderabad, Pune

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SDET-Automation - Selenium1 Experience4-6 years Roles & responsibilities: Developing and maintaining automated test scripts using testing frameworks and toolsIdentifying and prioritizing test cases for automationExecuting automated test cases and analyzing resultsCollaborating with developers and QA teams to improve test coverage and efficiencyParticipating in the design and implementation of test automation strategiesMaintaining and updating automated test suites as neededReporting and tracking defects in bug tracking systems Skills & Abilities Required: 6+ years of IT experience and 4+ years of experience in developing Automation scripts with Selenium using Java. Should have strong experience in Automation Industry Frameworks like BDD, Cucumber / POM etc. Ability to create/execute test plans and test cases based on user stories/requirements and identify gaps/communicate defects. Ability to create, execute and maintain automated test suites. Ensuring the test coverage, execution and timely delivery. Experience working with SCM tools like Git/ SVN. Experience in Rest API automation tools like Rest Assured/ Http Client/using Java would be an added advantage. Flexibility and ability to adapt to rapidly changing requirements. Support engineering organisations in troubleshooting or addressing issues with applications and dev/test environments. A desire to interact with different teams including development, BSA to test and report on product performance, quality, security, and stability. Enforce software engineering best practices and QA methodologies with a desire to seek continuous improvement in the quality assurance processes. Excellent communication skills and analytical skills. Great team player in a fast-paced, dynamic environment. Experience with Agile methodology, Test Driven Development (Lean, Scrum). Experience with continuous integration and deployment tools (e.g. Azure DevOps/ Jenkins). Functional Attributes: Excellent communication skills.Ability to work in a collaborative environment.Must be detail-oriented and possess problem-solving abilities

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5.0 - 10.0 years

14 - 18 Lacs

Kolkata, Hyderabad, Pune

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Salesforce Marketing Cloud Technical Lead0 We are currently seeking a highly skilled Salesforce Marketing Cloud Technical Lead with 7-9 years of direct experience with Salesforce Marketing Cloud As a Salesforce Marketing Cloud Lead, you will be responsible for providing implementation services within the Salesforce Marketing Cloud platform. Key Responsibilities Demonstrate a solid technical understanding of Salesforce Marketing Cloud standard methodologies and functionality including Email studio, Mobile Studio, Automation studio, Journey Builder, Interaction Studio, Ad Studio and Audience Builder Lead client workshops to facilitate best practice solutions and designs for marketing automation email/mobile journeys using Email Studio, Mobile Studio, Automation Studio and Journey Builder, and advise how to optimize further, Proficient with AMPscript, SSJS, XML, and other web development languages (HTML5, CSS3, JavaScript). Experience with web development design languages, scripting tools, and protocols such as HTTP, CSS, XSLT, AJAX, JQuery. Coach and guide team members in the execution of a complex Journey set up and development, SMS campaigns, mobile app notifications, data model development and SFMC APIs Comfortable working independently with little or no supervision while maintaining a high level of efficiency, within a distributed remote and global organization Strong and effective relationship builder with the ability to influence across technology teams and collaborate effectively with senior executives Experience with Agile delivery methods is required Omnichannel marketing integrations (Social, SMS messages, Chat) Real time marketing, Streaming APIs / REST / SOAP / BULK Automation Studio, Ampscript, Database integration, Database management, custom dev journey components Demonstrable aptitude in SQL or AMPScript (language specific to marketing cloud) Demonstrable aptitude in HTML, CSS, and/or JavaScript Demonstrable expertise in Content Builder, Journey Builder, and Automation Studio Demonstrable expertise in Salesforce CRM reporting & analytics Experience with mobile app SDKs and API integrations Familiarity with HTML, XML, CSS and JavaScript Familiarity with security standards such as TLS, SSL, data encryption Experience with REST/SOAP API integrations Experience with one Customer Data Platform (Salesforce CDP, Adobe Experience Platform, Segment, etc.) a plus Bachelor's degree in information technology management or related discipline Certified Salesforce Marketing Coud Consultant is a Must Certified Salesforce Marketing Cloud Developer is a Must Certified Salesforce Marketing Cloud System Administrator is a Must Location - Pune,Hyderabad,Kolkata,Jaipur,Chandigarh

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5.0 - 8.0 years

4 - 8 Lacs

Mumbai

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Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Oversee multiple eDetail projects of marketing material development for various markets Lead daily communications very effectively with markets and their corresponding agencies Track multiple eDetail projects concurrently & ensure all projects are on schedule Proactively highlight risks/issues to client, Production Director, especially risks associated w.r.t any project missing a deadline Maintain a detailed view of projects & publish daily, weekly & monthly dashboards of all projects handled Prioritize projects and clearly understand the context of various individual tasks Assist Production Director with delivering key projects/initiatives on timely basis Partner with local agencies and ensure timely delivery of project Participate/Facilitate status meetings with relevant stakeholders Campaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. Identify training needs based on process changes & update all documentation in a timely manner. Manage project status reporting. Maintain and publish issue logs with documented effort to indicate timely closure/mitigation of issues/risks. Create and maintain process diagrams. OE documentation. What are we looking for Program Project ManagementAgile Project ManagementAdobe Experience Manager (AEM) SitesCascading Style Sheets (CSS)Hyper Text Markup Language (HTML)Ability to perform under pressureProblem-solving skillsDetail orientationAdaptable and flexibleAgility for quick learningContinuously be focused on delivering results Excellent written & Oral communication skillsGood to have Skills Certifications Adobe CC / Graphic Designing Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

7 - 11 Lacs

Hyderabad

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Skill required: Marketing Operations - Campaign Management Designation: Bus & Technology Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for Customer Support OperationsProblem-solving skillsAgility for quick learningHands-on experience with trouble-shootingDigital Marketing Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 8.0 years

4 - 8 Lacs

Mumbai

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Skill required: Marketing Operations - Digital Project Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise,while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital MarketingServices & Customer Engagement and Media Growth Services. Strong verbal and written communication skillsExperience with reporting and projectmanagement. Offer deep knowledge in HTML5, CSS3, and responsive design principles for emails, landing pages, and forms is a plus. Strong Knowledge ofemail 2.0 module container concept Collaborate with designers, developers, and stakeholders to translate visual designs into functional web elements. Monitor,analyze and report on the performance of marketing initiatives, using metrics to inform future strategies.Use data-driven insights to continuously improve marketing efforts. Customizing and creating new report templates as per requirement.Troubleshooting technical issues with the campaign executionCreatingand managing the userpermissions and asset access rightsManaging and configuring the different instance environments Flexible working in shifts Campaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, etcOverseeing the planning, execution, and delivery of projects that primarily rely on digital tools and technologies. It encompasses managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm. What are we looking for Hyper Text Markup Language (HTML)Cascading Style Sheets (CSS)Agile Project ManagementHTML5Adaptable and flexibleProblem-solving skillsDetail orientationAgility for quick learningAbility to perform under pressureProgram Project Management Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adaptingexisting methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance wouldbe provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role mayrequire you to work in rotational shift Qualification Any Graduation

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5.0 - 7.0 years

19 - 22 Lacs

Mumbai

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Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Digital Platform Arch Assoc Principal Qualifications: Any Graduation Years of Experience: 5 to 7 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will help design, implement & manage Salesforce Marketing Cloud, a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers. You will help incorporate incorporates integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis. What are we looking for Salesforce Marketing Cloud Expertise:In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of SQL and AMPscript for data segmentation and dynamic content creation within SFMC.Campaign Management:Proficiency in configuring and customizing SFMC components, including data extensions, email templates, and automations.Best Practices:Strong understanding of email marketing best practices, including deliverability, segmentation, personalization, and A/B testing.Problem Solving:Strong problem-solving skills and the ability to troubleshoot and resolve technical issues related to SFMC and campaign execution.Collaboration Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Attention to Detail:A keen eye for detail and ability to manage multiple campaigns simultaneously in a fast-paced environment.API Integration:Exposure to API integration to fully utilize SFMC s API capabilities.Marketing Automation Best Practices:Knowledge of Marketing Automation best practices.Salesforce Marketing Cloud Social Studio:End to end understanding of SFMC Social Studio.HTML and CSS:Familiarity with HTML and CSS for email template customization.Reporting and Analysis:Experience in campaign reporting and analysis, including tracking key performance indicators (KPls) and providing actionable insights. Roles and Responsibilities: Campaign Planning and Gathering:Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any) Assist in the execution of campaign strategies, including audience segmentation, journey mapping, and content creation.Provide guidance on leveraging SFMC capabilities to achieve campaign goals effectively. SFMC Configuration and Development:Configure and customize SFMC components, including data extensions, email templates, landing pages, and automations, to support campaign execution.Build and maintain various standard data extensions/customer master within SFMC for accurate segmentation and personalization.Create and manage automated journeys, including welcome series, nurture campaigns, and triggered communications. Campaign Execution and Management:Set up and execute email, SMS, direct mail, social/paid and other marketing broad cast or journey-based campaign using SFMC tools.Create Cloud pages within SFMC tool as per brief provided.Ensure accurate targeting and segmentation of campaign audiences.Monitor campaign performance and engagement metrics, providing regular reporting and analysis to stakeholders.Conduct A/B testing and optimization to improve campaign effectiveness and customer experience.Troubleshoot and resolve any technical issues related to campaign execution. Work Orchestration and Data hygiene:Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless campaign experience to both internal and external stakeholders.Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualification Any Graduation

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1.0 - 3.0 years

2 - 6 Lacs

Mumbai

Work from Office

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The CRM Advisor will be responsible for managing Clients customer relationship management (CRM) systems and initiatives, ensuring the effective use of customer data to drive engagement, retention, and growth. This role will play a key part in the development and execution of CRM strategies that enhance customer experiences, foster long-term loyalty, and maximize customer value. The CRM Advisor will collaborate with multiple internal teams, leveraging data and insights to ensure that Clients CRM tools and processes deliver measurable results aligned with the companys business goals.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for CRM Systems ExpertiseGood understanding of CRM platforms such as Salesforce, Adobe Campaign, Dot Digital to manage customer relationships and deliver targeted campaigns.Data Management & AnalyticsStrong ability to manage and analyze customer data to derive insights and inform strategic decisions. Familiarity with tools like Excel, Google Analytics, or Tableau for reporting and analysis.Customer SegmentationAbility to analyze customer data and create actionable customer segments for targeted communications, leveraging analytics and insights to personalize engagement.Marketing AutomationKnowledge of marketing automation platforms to streamline customer interactions and campaigns across channels (email, SMS, etc.).Integration & Data Flow ManagementFamiliarity with integrating CRM tools with other business systems (e.g., marketing platforms, sales systems) to enable seamless data flow and customer experience.Customer-Centric ApproachStrong focus on understanding and anticipating customer needs, using CRM tools to deliver personalized, relevant customer experiences.Analytical ThinkingAbility to analyze data and identify trends, insights, and opportunities for CRM improvements and business growth.Project ManagementExcellent organizational and time management skills, with the ability to manage multiple projects simultaneously, ensuring delivery on time and within scope.Collaboration & CommunicationStrong interpersonal and communication skills, capable of working cross-functionally with diverse teams and engaging stakeholders effectively.Problem-SolvingProactive in identifying challenges in CRM processes or customer interactions, developing effective solutions to enhance performance.Attention to DetailHigh attention to detail in managing customer data and executing campaigns to ensure accuracy and quality in all CRM-related activities. Roles and Responsibilities: CRM Strategy Development and ImplementationDevelop and execute CRM strategies to enhance customer engagement, drive retention, and support business objectives. Collaborate with marketing, sales, and digital teams to align CRM efforts with overall customer experience strategies.CRM System ManagementOversee the configuration, management, and optimization of Clients CRM systems (e.g., Salesforce, Dynamics 365), ensuring the systems are fully utilized to meet customer and business needs. Troubleshoot issues and work with IT to resolve technical challenges.Customer Data ManagementEnsure data quality and integrity by implementing best practices for customer data collection, segmentation, and enrichment. Maintain a customer database that allows for targeted, personalized marketing and communication strategies.Campaign Planning and ExecutionLead the creation and execution of CRM campaigns, including email, SMS, loyalty programs, and push notifications, ensuring they are aligned with business objectives and customer preferences.Performance Monitoring and ReportingTrack the effectiveness of CRM campaigns through key performance indicators (KPIs), such as customer retention rates, engagement levels, and ROI. Provide regular reports to senior leadership on campaign results and customer insights.Collaboration Across FunctionsWork closely with marketing, digital, sales, and customer service teams to ensure CRM strategies are integrated across all touchpoints and deliver a consistent and exceptional customer experience.Continuous ImprovementStay up to date with industry best practices, CRM trends, and technological advancements. Recommend improvements to Clients CRM strategies, tools, and processes based on market research and customer feedback. Qualification Any Graduation

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