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Notion Press Media
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Author Relationship Manager - Team Lead

Author Relationship Manager - Team Lead

Notion Press Media

1 - 3 years

1 - 5 Lacs

chennai

Posted:5 days ago| Platform:

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Skills Required

publishing operational excellence excel git diversity and inclusion social networking healthcare author management monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Author Relationship Manager - Team Lead

Chennai, Tamil Nadu | Full Time

ABOUT US:

Notion Press is a global platform for anyone who believes in the power of words and the impact it can have on the world we live in. Our vision is to help every aspiring writer give their idea an identity, a tangible form, and a medium to spread it. In our quest to redefine the publishing space, we constantly strive to innovate and evolve the publishing process. Our publishing platform enables writers to convert their stories and ideas into books that people can hold, read, and connect with.

The Team Lead will guide a group of Publishing Managers, ensure smooth progress of author projects, monitor timelines, and maintain publishing standards. This role requires strong coordination abilities, attention to detail, and the capacity to manage author expectations and team performance effectively.

India THIS ROLE YOU WILL

- Oversee Publishing Managers daily workflows, ensuring accurate project tracking and complete, timely documentation across all milestone communications.

- Identify process gaps, follow up on pending or delayed updates, and coordinate targeted training or support to maintain operational excellence.

- Ensure all milestone activities are thoroughly documented, monitor and record delay reasons, and address roadblocks promptly to prevent escalations.

- Support the team in delivering clear and timely author communication, manage high-sensitivity cases, and collaborate with cross-functional teams to uphold quality and timelines.

- Provide structured project and team status reports to the Manager, maintain comprehensive documentation, and ensure all deliverables progress in alignment with defined publishing processes.

A PERFECT CANDIDATE HAS

- 1 to 3 years of experience in customer-facing roles, operations, coordination, or similar responsibilities.

- Excellent communication skills, both written and verbal.

- Strong organisational and multitasking abilities.

- Comfortable working with authors and guiding team members.

- Good proficiency in Microsoft Excel and Word.

- Fluent in English and Hindi ; knowledge of Tamil will be an added advantage.

Sound like a fit? We cant wait to hear from you.

BENEFITS:

Our benefits package includes the best of what leading organizations provide, such as:

- A flat and transparent culture and chance to work with the leadership team of a high growth startup

- Best learning and development opportunities, a chance to have a big impact in a hyper growth setup

- The possibility of having a huge societal impact - we help writers fulfill their dreams and our books reach hundreds of thousands of readers in India

- Other Benefits - Employee Stock Options, Paid Time Off for Annual Vacations, Healthcare and Insurance.

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Author Relationship Manager - Team Lead