Associate Vice President - Account Management

Role Overview: LogiNext is seeking a dynamic and competent account management professional to ensure the success of its key client accounts. As a key liaison between clients, business development, and technology teams, you will play a crucial role in upselling and cross-selling the LogiNext product suite to enhance the value of your clients" operations. This role offers significant opportunities for growth and leadership as LogiNext expands into new markets. Key Responsibilities: - Take an integral part in new business pitches and lead the effective onboarding of new clients - Serve as the primary point of contact for all matters specific to your customers - Build a trusted advisory relationship with key accounts, customer stakeholders, and executive sponsors - Identify new business opportunities within existing accounts and leverage available resources to drive account retention and growth - Continuously assess, clarify, and validate customer needs, documenting them as Statements of Work (SOWs) - Collaborate cross-functionally with business development, marketing, technology, and finance teams to ensure the timely and successful delivery of solutions aligned with customer needs and objectives - Analyze current marketing trends using CRM and analytics tools, track competitors" activities, and provide insights to refine marketing strategies Qualifications Required: - Bachelor's degree or higher in technology or a related field from a top-tier engineering school - Over 10 years of experience in enterprise account management or business development within a SaaS company - Ability to deliver exceptional client service to a large number of client accounts with passion, strong initiative, and a positive attitude - Proficiency in driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs, and managing cross-functional projects - Excellent written and verbal communication skills, with the ability to persuade, influence, negotiate, and deliver formal presentations in various settings - Background in consultative sales or experience as a solutions engineer is advantageous - Confident and dynamic working style that adds a sense of fun and humor to the team is a plus - Strong organizational skills, sound judgment, decision-making abilities, and the capacity to work effectively under continual deadline pressure,