Designation - Associate Tower Lead- P2P Business Unit - Finance Shared Services
Location - Bangalore Role -
You will be overall responsible for ensuring seamless service delivery of P2P Vendor reconciliation processes as per the agreed Service Levels. Further, you must ensure the team is effectively resourced and manage relationships with business partners (internal & external) and support teams like HR, Admin, etc. You will also be responsible for building/maintaining a cooperative, motivated, resilient, and successful team. You will work closely with management for strategic decisions on operations.
About the Business Unit -
Pierians E-Commerce Business Division offers a wide array of Managed Services encompassing financial and accounting, Business Process, and Data Analytics solutions for clients operating within the E-commerce sphere, catering to both B2B and B2C segments. Our service scope extends to end-to-end support in various critical areas, including transactional processing (Procure-to-Pay, Order-to-Cash, Record-to-Report, Taxation, and Financial Planning & Analysis), Statutory Compliance Management, and comprehensive Financial and Management reporting. These services are executed with the aid of state-of-the-art processes and technology.
Our team possesses a profound understanding of the specific needs and requirements of the E-commerce industry, enabling us to deliver value-driven services through a continuous focus on process enhancements and technological interventions.
Recognizing the immense growth potential within the E-commerce sector, Pierian has thoughtfully forged strategic alliances with key players in India. By aligning our expertise with the unique challenges and opportunities inherent to Retail and E- commerce, we empower businesses to not just survive but thrive in this rapidly evolving landscape, allowing our clients to dedicate their resources to their core operations while we adeptly manage the financial and operational intricacies.
Your key responsibilities include-
- Managing overall operations of respective towers.
- Handling ownership of SLA and KPI.
- Adhering to the migration plan as aligned with the Transformation Leads.
- Managing the escalation.
- Facilitating continuous improvement frameworks.
- Assisting in technology and process changes.
- Leading a team size of 200+.
- Ensuring timely and accurate preparation of various client MIS reports including month-end closing activities in relation to P2P, O2C, and R2R.
- Collaborating with the team and clients regularly.
- Coordinating with statutory and internal auditors for statutory audit closure, GST audit closure, tax audits, or any other statutory audits.
- Working closely with clients for month-end activities.
- Participating in monthly review meetings with the client.
To excel in this role, you should have -
- Knowledge of vendor reconciliation, how to adjust wrongly accounted invoices. Vendor negotiations for Recon signoff.
- Good hands-on experience in overall finance and accounts, with an understanding of accounting principles, reporting requirements, key controls, and risks of the process.
- Experience in handling team sizes of 50 and above.
It will be awesome if you have -
- Good people and client management skills.
- The ability to set up, streamline processes/procedures and improve the same.
- Good communication skills.
- Good leadership skills and the ability to influence and motivate the team with a positive energy.
- The ability to multitask and be agile and handle pressure.
You should be a -
- B.Com/M.Com/MBA from a premier institute with 15-20 years experience or Qualified Chartered Accountant with relevant experience of 10-12 years in a BPO/Shared Service Centre