Associate - Tele Collection

Equitas Small Finance Bank

2 - 7 years

1 - 2 Lacs

Bengaluru

Posted:2 days ago| Platform:

Apply

Skills Required

CRM software testing BFSI Software Management Payments capital market financial services sales collections analysis functional testing agile Operations finance jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced professional to join our team as an Associate - Tele Collection at Equitas Small Finance Bank. The ideal candidate will have 2-7 years of experience in the BFSI industry, preferably in tele collection or collections.

Roles and Responsibility

Manage and resolve customer complaints through effective communication.
Handle inbound and outbound calls to collect payments and update customer accounts.
Develop and implement strategies to improve collection efficiency and reduce delinquencies.
Collaborate with internal teams to resolve complex customer issues.
Maintain accurate records of customer interactions and transactions.
Identify and escalate potential fraud cases to senior management.

Job Requirements

Strong knowledge of BFSI operations, particularly in tele collection or collections.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and meet targets.
Strong problem-solving and analytical skills.
Familiarity with CRM software and Microsoft Office applications.
Ability to build strong relationships with customers and internal stakeholders.

More Jobs at Equitas Small Finance Bank

Senior Sales Officer - Credit Cards

Mumbai, Thane

2 - 7 yrs

INR 2 - 6 Lacs

Field Risk Officer

Mumbai, Ahmedabad

1 - 3 yrs

INR 3 - 6 Lacs

Relationship Manager - AHF

Mumbai

2 - 7 yrs

INR 4 - 9 Lacs

Sales Manager - Credit Cards

Mumbai, Thane

10 - 20 yrs

INR 12 - 22 Lacs

Relationship Manager - AHF

Mumbai

1 - 5 yrs

INR 4 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.