Associate -Tech Ops Engineering

AMERICAN EXPRESS

1 - 4 years

3 - 7 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

unix administration coding finance javascript incident management oracle sql service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Conducts root cause analysis and resolution of problems
Participates in the development and deployment of preventative maintenance procedures
Adds value to Disaster Recovery Testing
Meets the agreed quality standards of documentation and reporting adhering to Service Delivery requirements
Works in liaison with the product engineering and delivery & integration teams via Retrospectives/Post implementation
Reviews to ensure quality standards are adhered to during development and implementation
Work with the team in achieving continuous service improvement by maintaining Industry standards and knowledge repositories
Takes part in incident management, preventive solutions and resolutions to the Service Delivery Manager/Director
Play a part in discussions between the Business Unit CIO and infrastructure teams
Take part in culture of innovation and experimentation, constantly purse and learn industry leading/innovative
technologies and solutions, and always be ready to try new concepts without fear of failure
Works with teams of larger scope to fine tune and configure systems for performance attainment

Minimum Qualifications

Applicable experience in production/service delivery/ operations support environment. Good to have a security
background with stress on authentication and cyber security
Hands on in coding in JSON, Java, HTML5, JavaScript, Unix Shell Script. Good Exposure in any one is a plus.
Hands on administrative experience with application servers and application performance monitoring tools (Eg. ELF,
Dynatrace, Splunk, Prometheus, or other open source tools)
Knowledge of ITIL Service Operations processes
Clear understanding of one or more Cloud systems (AWS, Open Shift, Azure Cloud, Oracle cloud or others)
Basic understanding of containerization, docker and Kubernetes
Knowledge of distributed (multi-tiered) systems, algorithms and relational databases/no-SQL Databases
bachelors Degree in computer science, computer engineering or related field or equivalent associate degree.
Good communication and interpersonal expertise.
Able to understand Agile practices

We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-we'll-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

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