Associate Specialist, Billing

Role Overview: As a Correction Specialist at XPO India Shared Services, your typical day will involve auditing invoices by comparing them with bill of ladings and other supporting documents to ensure accuracy in billings. You will review all customer specifics to complete audits, ensure proper calculations are applied to all bills, and advocate for the customer and business through research and insights. Working closely with team members, you will maintain a Turnaround Time (TAT) of 24hrs/48hrs/72hrs based on the process. Additionally, you will review correction requests, understand and rectify them with proper documentation, and ensure correct party billing with accurate pricing by understanding different types of Bill of Lading. It is essential to have a basic understanding of various logistic and accessorial terms, as well as billing and collections processes. Key Responsibilities: - Audit invoices by comparing them with supporting documents - Review customer specifics for audit completion - Ensure accurate calculations and application to all bills - Advocate for customers and business through research and insights - Maintain TAT of 24hrs/48hrs/72hrs based on process - Review and rectify correction requests with proper documentation - Understand different types of Bill of Lading for accurate billing - Have basic understanding of logistic and accessorial terms Qualifications Required: - Ability to perform essential job duties satisfactorily - Proficiency in various correction queues - Percentage of time associated with various correction queues: 100% (Note: Additional details about the company were not included in the provided job description),