XPO India Shared Services What you’ll do on a typical day: Data Visualization: Design, develop, and maintain interactive data visualizations and reports using looker. Data Modeling: Create and optimize data models to support business requirements. Data Integration: Integrate looker reports into other applications for enhanced business capabilities. Performance Optimization: Monitor and optimize the performance of looker reports and dashboards. Collaboration: Work with business stakeholders to understand their data visualization and business intelligence needs. Continuously improve technical design patterns, workflows, and tools—defining and enforcing standards when necessary to sustain the platform’s effectiveness and sustainability, experimenting with and promoting adoption of new tools and approaches when appropriate Security: Implement different security measures on data and ensure compliance with data governance policies. Documentation: Document processes and methodologies used in developing reporting solutions. What you need to succeed at XPO: At a minimum, you’ll need: Qualification: Bachelor’s / master’s degree in computer science, Information Technology, or a related field. Experience: 3 plus years of experience in data analysis, data visualization, and business intelligence using BI Tools (Looker, Power BI, Tableau, etc.), Technical Skills: Proficiency in writing SQL queries, solid understanding of Data Warehouse and data modeling concepts. Analytical Skills: Strong analytical and problem-solving skills. Communication: Excellent communication and teamwork skills. Experience with Cloud Platforms such as Google Cloud Platform and Google Big Query Experience with programming languages like python, R etc. Understanding of version controlling tools GitHub, SVN, TFS etc. Google Cloud Platform or Looker certification a big plus Be part of something big. Be a Part of Something Big Show more Show less
XPO India Shared Services What you’ll do on a typical day: Coordinates technical tasks and ensures teams are working correctly; oversees the development/support of specific IT areas and systems, and timely delivery of projects. (20%) Contributes in defining new business requirements; identifies and communicates risks to the business; investigates and proposes new tools and frameworks to deliver quality products faster. (5%) Acts as a liaison between project management, technical teams and IT leadership; assures best practices are defined and followed; drives consistency across applications and projects wherever possible. (5%) Manages all aspects of coding for the team – branching, code review, continuous integration, build and release management, ensure code reusability and maintainability with constant refactoring, collaboration with Enterprise Architecture team on standards and approaches. Ultimately accountable for the quality of the code for the project. (10%) Coding project deliverables (10%) Creates the technical integration design that meets the functional and performance requirements (10%) Mentors developers and helps resolve technical roadblocks; conduct collaborative code reviews and coordinates the deployment and implementation of software solutions; recognizes organizational/team challenges and addresses them with management. (20%) Develop and maintain automated CI/CD pipelines for code deployment and collaborate with developers to manage code releases. (15%) Available for production application deployment and troubleshooting off hours and/or on an on-call basis. (5%) What you need to succeed at XPO: Bachelor’s degree required; Computer Science, MIS, or equivalent technology discipline preferred. 5+ years’ relevant software development experience including creating business applications with relational and non-relational database systems, within a fast-paced software development environment. 3+ years demonstrated experience in a technical lead role. Advanced knowledge of IT software development methodologies and processes in an agile environment with Scrum methodologies. Strong proficiency in full stack software development with emphasis in Java, Angular, J2EE and related Tech. Experience with client-side UI frameworks like Angular 14 and above Experience with SQL and relational databases (DB2, Oracle), Strong knowledge in Data Modeling using E-R Model. Experience with creating and consuming distributed data services (REST APIs, Messaging Buses). Experience in Web Services development (SOAP over both JMS and HTTP, REST). Experience with full SDLC implementation of projects using Enterprise Integration tools and SOA design patterns. Experience with asynchronous messaging frameworks for application integration. Experience with WSO2 API manager for API gateway installation, administration, integration and maintenance. Experience with Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE) for deploying and running cloud-based applications. Experience with TeamCity, SVN and GIT to create and maintain continuous integration and continuous deployment configurations, and for software configuration management. Experience with DevOps concepts, CI/CD, testing automation and TDD. Experience in production support activities by monitoring and troubleshooting production issues. Transportation and logistics industry experience (desirable). Be part of something big
XPO India Shared Services JOB DESCRIPTION - Senior Analyst, Sales Operations Key Responsibilities: Pardot Campaign Management: Build, test, and optimize automated marketing workflows and engagement programs. Manage and maintain segmented prospect lists and dynamic lists for targeted campaigns. Email Marketing: Design and develop responsive email templates using Pardot. Execute and analyze email campaigns to drive engagement and lead generation. Landing Pages & Forms: Create, test, and manage Pardot landing pages and forms with clear calls to action. Apply lead scoring and grading models to improve lead qualification. Analytics & Optimization: Use Google Analytics and Pardot reporting to track campaign performance and user behavior. Implement UTM tagging strategies to monitor campaign sources and optimize ROI. Make data-driven recommendations to improve engagement and conversions. CRM & Integration: Ensure accurate syncing between Pardot and Salesforce CRM. Maintain clean data and campaign tracking alignment across platforms. Digital Marketing & SEO: Collaborate on broader digital marketing initiatives including SEO strategies. Support content teams with insights into landing page and campaign performance. Ensure marketing efforts align with SEO best practices. Qualifications: 4+ years of hands-on experience with Salesforce Pardot (Marketing Cloud Account Engagement). Proficient in designing and building email templates , landing pages , and forms in Pardot. Strong knowledge of Google Analytics , UTM tagging , and marketing campaign tracking. Basic understanding of Salesforce CRM or similar systems. Familiarity with marketing automation concepts , segmentation, and lead nurturing workflows. Understanding of SEO fundamentals and how they relate to content and campaign strategy. Experience in digital marketing , including performance analysis and campaign planning. Working knowledge of HTML/CSS is a plus. Excellent attention to detail, project management, and communication skills. Preferred Qualifications: Pardot Specialist or Pardot Consultant Certification. Experience in B2B marketing environments. Familiarity with A/B testing and conversion optimization strategies. Be part of something big
XPO India Shared Services What you’ll do on a typical day: Data Visualization: Design, develop, and maintain interactive data visualizations and reports using looker. Data Modeling: Create and optimize data models to support business requirements. Data Integration: Integrate looker reports into other applications for enhanced business capabilities. Performance Optimization: Monitor and optimize the performance of looker reports and dashboards. Collaboration: Work with business stakeholders to understand their data visualization and business intelligence needs. Continuously improve technical design patterns, workflows, and tools—defining and enforcing standards when necessary to sustain the platform’s effectiveness and sustainability, experimenting with and promoting adoption of new tools and approaches when appropriate Security: Implement different security measures on data and ensure compliance with data governance policies. Documentation: Document processes and methodologies used in developing reporting solutions. What you need to succeed at XPO: At a minimum, you’ll need: Qualification: Bachelor’s / master’s degree in computer science, Information Technology, or a related field. Experience: 3 plus years of experience in data analysis, data visualization, and business intelligence using BI Tools (Looker, Power BI, Tableau, etc.), Technical Skills: Proficiency in writing SQL queries, solid understanding of Data Warehouse and data modeling concepts. Analytical Skills: Strong analytical and problem-solving skills. Communication: Excellent communication and teamwork skills. Experience with Cloud Platforms such as Google Cloud Platform and Google Big Query Experience with programming languages like python, R etc. Understanding of version controlling tools GitHub, SVN, TFS etc. Google Cloud Platform or Looker certification a big plus Be part of something big. Be a Part of Something Big
XPO India Shared Services What you’ll do on a typical day: Lead and manage the Salesforce.com implementation and enhancement projects from start to finish, ensuring successful delivery within scope, timeline, and budget. Provide guidance and mentorship to junior analysts or team members, sharing best practices and knowledge in Salesforce.com configuration and customization. Identify opportunities for innovation and improvement within the Salesforce platform and propose new features or enhancements. Collaborate with business stakeholders to gather and analyze requirements, translating them into functional specifications and technical designs. Design and configure Salesforce.com solutions, including custom objects, fields, workflows, validation rules, page layouts, and security settings. Collaborate with cross-functional teams, such as developers, administrators, and quality assurance, to ensure smooth implementation and integration of Salesforce.com with other systems. Stay up-to-date with the latest Salesforce.com releases, features, and best practices, and assess their potential impact on the organization's Salesforce.com instance. Support troubleshooting and issue resolution related to Salesforce.com functionalities, configurations, and integrations. Conduct regular system audits to identify and address any security or compliance risks in Salesforce.com. Collaborate with Salesforce.com administrators and developers to ensure the stability, scalability, and performance of the Salesforce.com platform. Ensure high-quality code through best practices, code reviews, and testing. What you need to succeed at XPO: At a minimum, you’ll need: Bachelor’s degree in computer science, Management Information Systems or a related field or equivalent related work or military experience 5-7 years of direct experience as a Salesforce.com Lead developer role or in a similar role. Deep understanding of Salesforce.com platform capabilities and features, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud. Experience with Salesforce.com integrations with other systems, such as TMS System, marketing automation, or customer support platforms. Proficiency in Salesforce.com declarative tools, such as Process Builder, Flow Builder, and Lightning App Builder Familiarity with Apex, Visualforce, and Lightning Component development Salesforce.com certifications, such as Salesforce Certified Administrator, Salesforce Certified Platform App Builder, or Salesforce Certified Sales/Service Cloud Consultant, are highly desirable. Knowledge of best practices in Salesforce.com implementation, data governance, and security. Excellent communication and interpersonal skills to collaborate with cross-functional teams, including business users, developers, and administrators. Familiarity with Agile or Scrum methodologies for project delivery. Be part of something big. Be a Part of Something Big
XPO India Shared Services Logistics done differently. Join XPO, a company named among the world’s most admired by Fortune and one of America’s best employers by Forbes. As the Specialist, Customer Service, you are the primary contact for managers, employees, and even other HR professionals across the company tasked with handling day-to-day questions and requests regarding HR/Payroll and company policies, processes, tools, and programs. In addition to providing information and guidance, Specialists - Customer Service perform basic transactions in the HR system of record (e.g., SuccessFactors). Maintain the utmost confidentiality in dealing with employee records and business information. If you’re looking for a growth opportunity and a better lifestyle, join us at XPO. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you’ll do on a typical day: Answers general questions regarding portal navigation, HR applications use, and HR/Payroll policies and procedures. Demonstrate excellent customer service according to established call quality standards and management direction. Execute transactions (e.g., transfer, address change, voluntary separation, work schedule change, other personnel data changes) as assigned according to proper procedure, policy, and direction. Probe to understand customer needs for requests that are out of scope. Edit, route, resolve, and/or close cases according to established case quality standards and management direction. Ensure complete and accurate documentation of all customer requests in the case management tool. Demonstrated ability to de-escalate customer issue/scenarios. Appropriately communicate new call topics, trends or unusually high demand. Seek guidance as needed or directed from Senior CSAs, supervisors, or managers to assure that customer calls and cases are handled appropriately. Transfer or escalate more complex, critical, and/or confidential inquiries/requests to management or Tier 2 Human Resources Shared Service Center teams as appropriate. Consistently meet all customer satisfaction and productivity standards. What you need to succeed at XPO: At a minimum, you’ll need: 1-year related experience Experience with Microsoft Office products such as Word, PowerPoint and Excel. It’d be great if you also have: Associates or bachelor’s degree in Business, Human Resources or similar field. 3+ years related experience Experience with HRIS systems such as SuccessFactors Be part of something big Show more Show less
XPO India Shared Services Logistics done differently. XPO, one of the largest providers of asset-based less-than-truckload (LTL) transportation in North America, is looking for a highly skilled Analyst Procurement for India. Position Title: Analyst, Procurement Division/Organization: FSS Location: Pune, XPO India Shared Services Reports to: Senior Manager, Finance Position Overview: As an Analyst, Procurement you will provide procurement support for XPO. Manage the procure-to-pay process from sourcing of procurement of services through developing strategies to reduce costs and increase efficiencies for various indirect services categories. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, OPD benefits, term insurance, accidental insurance, etc. What you’ll do on a typical day: Maintain procurement records in compliance with internal policies and audit standards. Participate in the development and implementation of procurement process improvements. Collaborate with cross-functional teams to reduce cycle times, improve SLAs, and lower procurement costs. Analyze procurement and supplier performance using procurement software and data analytics tools. Identify and assess risks related to procurement activities, supply chain vulnerabilities, and market fluctuations. Conduct market research and supplier evaluations to ensure financial stability and performance. Manage supplier relationships, resolve operational issues, and support performance evaluations. Partner with category management teams to optimize supplier partnerships, perform data analysis, and enhance service levels. Develop and lead strategic sourcing events such as Requests for Information (RFI), Requests for Quotation (RFQ), and Requests for Proposal (RFP) Manage project timelines and deliverables, keeping key stakeholders informed. Support supplier data cleansing and master data updates in collaboration with business and IT teams. Develop and maintain Standard Operating Procedures (SOPs) and training documentation. Contribute to internal projects and provide backup support for team activities. Engage in continuous learning and contribute ideas for process and documentation improvements. Build and maintain procurement reports, templates, and project documentation. What you need to succeed at XPO: At a minimum, you’ll need: Bachelor’s degree in business, Supply Chain Management, or a related field. 3 years of procurement, strategic sourcing, or vendor management experience Solid analytical and problem-solving skills with the ability to interpret complex data Ability to lead effective meetings with senior leadership teams and business groups Exceptional written and verbal communication skills. Ability to present complex concepts and findings in a clear and concise manner Strong project management ability to oversee multiple complex projects Experience implementing strategic initiatives and improving supplier performance Proficiency in data analysis tools and techniques and ability to manage large data sets Experience leading change initiatives within a large complex organization The capability to exercise judgment and discretion, and function independently within authorized limits Be part of something big
On a typical day, you will be responsible for designing, developing, deploying, and maintaining integration processes between applications across cloud and/or on-premises using the Dell Boomi Atmosphere platform. This includes Cloud Integration, Application Integration, and Enterprise web service APIs. You will also be managing, monitoring, troubleshooting, and supporting existing integrations. Collaboration with various cross-functional teams to determine and define integration requirements and create solution options will be a key aspect of your role. Additionally, you will provide technical subject matter expertise and work with a wider team to ensure development activities align with scope, schedule, priority, and business objectives. Analyzing integration requirements, performing gap analysis, creating technical design documents, and maintaining source/destination field mapping library will also be part of your responsibilities. Implementing encryption and security protocols to protect and safeguard sensitive information at rest and in transit is crucial. You will perform unit testing, maintain development artifacts for audit compliance, and contribute to the long-term vision by implementing methodologies and procedures conforming to standard integration patterns, modern technical innovations, and best practices. Providing periodic operational and project status reports to the management team will also be expected. To succeed in this role at XPO, you must have a Bachelor's degree and a minimum of 3 years of Boomi development experience. Experience with SAP SuccessFactors, including data model, SFAPI/ODATA API, and Integration Center is required. A strong understanding of various protocols/methods of communication such as XML, XML Schemas, WSDL, SOAP, REST, JSON, Groovy, FTP, SFTP, PGP, JDBC/SQL/RDBMS, JMS, Mail, HTTP/HTTPS is essential. Knowledge in infrastructure-based landscapes for distributed architecture, Atom/Molecule sizing & benchmarking is a necessity. Excellent analytical skills with a strong attention to detail, as well as excellent verbal and written communication skills are crucial. Being self-motivated and able to work well with minimal supervision is important. Additionally, it would be great if you have experience with Jira, other middleware tools and technologies, integration performance tuning, and process improvements. Programming experience with Java and related technologies, experience with creating Service catalogs and API Management, and automation development experience would be a plus. Possessing a Professional Dell Boomi Developer or Architect certification would also be advantageous. Join us and be a part of something big.,
On a typical day at XPO India Shared Services, you will be responsible for various tasks including: Data Visualization: You will design, develop, and maintain interactive data visualizations and reports using Looker. Data Modeling: Your role will involve creating and optimizing data models to support business requirements. Data Integration: You will integrate Looker reports into other applications to enhance business capabilities. Performance Optimization: Monitoring and optimizing the performance of Looker reports and dashboards will be part of your responsibilities. Collaboration: Working closely with business stakeholders to understand their data visualization and business intelligence needs. You will continuously improve technical design patterns, workflows, and tools. Defining and enforcing standards when necessary to sustain the platform's effectiveness and sustainability. You will also experiment with and promote the adoption of new tools and approaches when appropriate. Security: Implementing different security measures on data and ensuring compliance with data governance policies. Documentation: You will document processes and methodologies used in developing reporting solutions. To succeed at XPO, you should have: Qualification: A Bachelors or Masters degree in computer science, Information Technology, or a related field. Experience: A minimum of 3 plus years of experience in data analysis, data visualization, and business intelligence using BI Tools such as Looker, Power BI, Tableau, etc. Technical Skills: Proficiency in writing SQL queries, solid understanding of Data Warehouse, and data modeling concepts. Analytical Skills: Strong analytical and problem-solving skills. Communication: Excellent communication and teamwork skills. Experience with Cloud Platforms such as Google Cloud Platform and Google Big Query. Experience with programming languages like Python, R, etc. Understanding of version controlling tools such as GitHub, SVN, TFS, etc. Google Cloud Platform or Looker certification would be a big plus. Join XPO and be a part of something big.,
XPO India Shared Services Logistics done differently. XPO, one of the largest providers of asset-based less-than-truckload (LTL) transportation in North America, is looking for a highly skilled Senior Manager of HR for India. Position Title: Associate Analyst, Business Intelligence Division/Organization: LTL Location: Hyderabad, XPO India Shared Services Reports to: Manager, Business Intelligence Office Timings 2pm to 11pm Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, OPD benefits, term insurance, accidental insurance, etc. What you’ll do on a typical day: Data Visualization: Design, develop, and maintain interactive data visualizations and reports using looker. Data Modeling: Create and optimize data models to support business requirements. Data Integration: Integrate looker reports into other applications for enhanced business capabilities. Performance Optimization: Monitor and optimize the performance of looker reports and dashboards. Collaboration: Work with business stakeholders to understand their data visualization and business intelligence needs. Continuously improve technical design patterns, workflows, and tools—defining and enforcing standards when necessary to sustain the platform’s effectiveness and sustainability, experimenting with and promoting adoption of new tools and approaches when appropriate Security: Implement different security measures on data and ensure compliance with data governance policies. Documentation: Document processes and methodologies used in developing reporting solutions. What you need to succeed at XPO: At a minimum, you’ll need: Qualification: Bachelor’s / master’s degree in computer science, Information Technology, or a related field. Experience: 2 plus years of experience in data analysis, data visualization, and business intelligence using BI Tools (Looker, Power BI, Tableau, etc.), Technical Skills: Proficiency in writing SQL queries, solid understanding of Data Warehouse and data modeling concepts. Analytical Skills: Strong analytical and problem-solving skills. Communication: Excellent communication and teamwork skills. Experience with Cloud Platforms such as Google Cloud Platform and Google Big Query Experience with programming languages like python, R etc. Understanding of version controlling tools GitHub, SVN, TFS etc. Google Cloud Platform or Looker certification a big plus Be part of something big
XPO India Shared Services Logistics done differently. XPO, one of the largest providers of asset-based less-than-truckload (LTL) transportation in North America, is looking for a highly skilled Senior Manager of HR for India. Position Title: Associate Analyst, Business Intelligence Division/Organization: LTL Location: Hyderabad, XPO India Shared Services Reports to: Manager, Business Intelligence Office Timings 2pm to 11pm Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, OPD benefits, term insurance, accidental insurance, etc. What you’ll do on a typical day: Data Visualization: Design, develop, and maintain interactive data visualizations and reports using looker. Data Modeling: Create and optimize data models to support business requirements. Data Integration: Integrate looker reports into other applications for enhanced business capabilities. Performance Optimization: Monitor and optimize the performance of looker reports and dashboards. Collaboration: Work with business stakeholders to understand their data visualization and business intelligence needs. Continuously improve technical design patterns, workflows, and tools—defining and enforcing standards when necessary to sustain the platform’s effectiveness and sustainability, experimenting with and promoting adoption of new tools and approaches when appropriate Security: Implement different security measures on data and ensure compliance with data governance policies. Documentation: Document processes and methodologies used in developing reporting solutions. What you need to succeed at XPO: At a minimum, you’ll need: Qualification: Bachelor’s / master’s degree in computer science, Information Technology, or a related field. Experience: 2 plus years of experience in data analysis, data visualization, and business intelligence using BI Tools (Looker, Power BI, Tableau, etc.), Technical Skills: Proficiency in writing SQL queries, solid understanding of Data Warehouse and data modeling concepts. Analytical Skills: Strong analytical and problem-solving skills. Communication: Excellent communication and teamwork skills. Experience with Cloud Platforms such as Google Cloud Platform and Google Big Query Experience with programming languages like python, R etc. Understanding of version controlling tools GitHub, SVN, TFS etc. Google Cloud Platform or Looker certification a big plus Be part of something big
As a Senior Manager of HR at XPO India Shared Services in Hyderabad, you will play a crucial role in the Business Intelligence Division by designing, developing, and maintaining interactive data visualizations and reports using Looker. Your responsibilities will include creating and optimizing data models to support business requirements, integrating Looker reports into other applications for enhanced business capabilities, and monitoring and optimizing the performance of Looker reports and dashboards. Additionally, you will collaborate with business stakeholders to understand their data visualization and business intelligence needs, while implementing security measures on data to ensure compliance with data governance policies. To succeed in this role, you should possess a Bachelors or Masters degree in computer science, Information Technology, or a related field, along with at least 2 years of experience in data analysis, data visualization, and business intelligence using BI Tools such as Looker, Power BI, or Tableau. Proficiency in writing SQL queries, a solid understanding of Data Warehouse and data modeling concepts, strong analytical and problem-solving skills, excellent communication and teamwork skills are essential. Experience with Cloud Platforms like Google Cloud Platform and Google Big Query, programming languages like Python, R, and version controlling tools such as GitHub, SVN, TFS, as well as Google Cloud Platform or Looker certification would be advantageous. Join XPO and be part of something big where we offer competitive compensation and a generous benefits package, including medical insurance, OPD benefits, term insurance, accidental insurance, and more. The office timings are from 2 pm to 11 pm, providing you with a conducive environment to thrive in your role as an Associate Analyst, Business Intelligence.,
XPO India Shared Services Logistics done differently. At XPO, one of North America's largest providers of asset-based less-than-truckload (LTL) transportation, we’re always looking for exceptional talent. We’re currently hiring a highly skilled Collections Manager (O2C) to join our India Finance Shared Services team in Pune. Position Title: Manager, Collections – O2C Division/Organization: Financial Shared Services (FSS) / XPO India Shared Services Location: Pune, India Reports to: Director, Credit and Collections Office Timings 6:30 PM – 3:30 AM Position Overview: As the Collections Manager, you will lead and manage the Collections function, including Dunning and Collection, Dispute Management, and Credit Management. You'll oversee a team of professionals, ensuring delivery against KPIs and SLAs while maintaining a strong internal control framework. As part of the leadership team, you'll help elevate service delivery standards and drive the sustainable growth of our Shared Services Centre. Pay, benefits and more. We offer a competitive compensation package along with extensive benefits—including medical, OPD, term and accidental insurance. More than that, you’ll join a dynamic, growing team where your leadership drives meaningful impact. What you’ll do on a typical day: Lead the Collections tower and drive performance through strategic direction and daily operational oversight. Ensure compliance with credit exposure limits, drive outbound call effectiveness, and maintain consistent touchpoints across accounts. Build collaborative relationships with internal teams (Sales, Disputes, Operations) and key customers. Manage end-to-end people responsibilities: assign tasks, appraise performance, coach, reward, and discipline where needed. Cultivate a high-performance culture and foster continuous team development. Ensure delivery excellence against agreed KPIs/SLAs within a robust internal control framework. Monitor and reduce past-due percentages, improve cash collections, and minimize bad debt risks. Ensure timely documentation of customer interactions in the collections tool. Build deep customer insight through analysis of outstanding balances, payment patterns, and cash flows. Track and manage SLAs, support service reporting, and facilitate service transitions when necessary. Proactively resolve issues flagged by the Business Account Manager. Promote a culture of continuous improvement, applying Lean principles to enhance O2C efficiency. Collaborate cross-functionally to ensure aligned service delivery. Own customer relationship management, including issue resolution and root cause analysis. Act as the escalation point for critical issues across the collections process. Champion innovation to drive value and challenge the status quo. What you need to succeed at XPO: Basic Qualifications: Bachelor's degree in Commerce from a recognized university. Basic accounting knowledge with Six Sigma, LEAN, or similar quality management certification. Experience: 15+ years of experience, with a strong background in Collections within logistics, shipping, or transport industries (mandatory). At least 10 years managing client-service functions in a shared services environment. Deep understanding of end-to-end O2C processes and best practices. Strong financial, operational, and stakeholder management capabilities. Proven experience in managing large teams and leading complex projects. Familiarity with budgeting, recruiting, coaching, and employee development. Skills & Attributes: Strategic thinker with a balanced short- and long-term view. High motivation and strong growth mindset, both personally and for team development. Entrepreneurial approach and ability to thrive in a start-up or evolving service center environment. Excellent communication and stakeholder engagement skills across all levels. Be part of something big
You will lead the development and implementation of automation testing frameworks using WebDriverIO, Appium, and TypeScript. Your responsibilities will include designing, developing, and maintaining efficient test scripts for mobile applications to ensure high quality and performance. Additionally, you will mentor and lead a team of Mobile QA engineers, providing guidance on automation best practices and tools in mobile testing. Collaboration with cross-functional teams to gather requirements and ensure understanding of testing goals and objectives will be a key aspect of your role. You will also participate in code reviews to ensure quality and consistency in automated tests and test framework development. Monitoring and reporting on test execution results, analyzing and communicating defects and failures to relevant stakeholders, and continuously evaluating and improving the automation testing process for better efficiency and effectiveness are also part of your responsibilities. To succeed at XPO, you should have 9+ years of experience in a software quality assurance role, with at least 2 years in a lead position. You should have proven experience as a Lead Automation QA with expertise in mobile automation testing. Strong proficiency in WebDriverIO, Appium, and TypeScript or any other relevant programming language for building and maintaining test automation frameworks is required. In-depth knowledge of mobile application testing strategies, methodologies, and best practices is essential. Experience in leading small to medium-sized testing teams and mentoring junior QA engineers is preferred. Excellent problem-solving skills and the ability to troubleshoot complex issues effectively are crucial. A strong understanding of Agile methodologies and the software development lifecycle is necessary. Effective communication skills to collaborate with developers, product managers, and other stakeholders will be beneficial for this role.,
ESSENTIAL DUTIES AND RESPONSIBILITIES Process PO and NON-PO invoices for vendors aligned to US and Canadian region Performing day to day financial transactions, including verifying, classifying, and recording accounts payable data as per the TAT & SLA’s Be a point of contact for escalated items and lead to assist the team and support the immediate lead Prepare and update process documents and should train all the team member (new & existing) Ensure PO & Non-PO Invoices are posted accurately Prepare & share Daily / Weekly / Monthly reports with all the stake holders (internal & external) Process and monitor invoices entered in ERP / accounting system (ORACLE / COUPA) to ensure payment is processed in a timely manner Should be able to understand & resolve queries of all the team members Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements Using analytical skills for solving problem or any gaps in process Process urgent invoices in Oracle / accounting system & ensure the invoice are paid on time Provide support on special projects related to Accounts Payable as needed Process urgent invoices and inform key stakeholders when payment has been made
XPO India Shared Services Job Title: Project Manager, Finance PMO Reports to: Manager, Finance PMO Job Grade: Assigned by Comp. Job Code: Click here to enter Job Code. FLSA Status: Exempt FLSA Category, if Exempt: Administrative EEO Category: Professional Prepared By: Amanda Scott Date Approved: Entered by Comp. Approved By: Entered by Comp. GENERAL DESCRIPTION: The Finance PMO Project Manager is responsible for overseeing, managing, and ensuring the successful delivery of projects. This role involves collaborating with internal teams and external vendors to execute projects, ensuring they are completed on time, within scope, and on budget. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned ( please list 5-8 responsibilities along with percentage of time associated with each ). Project Management – 40% Lead and manage end-to-end projects related to Order to Cash and Accounts Payable processes, including process automation, system upgrades, and operational improvements. Oversee all project phases, from planning and execution to closure, ensuring thorough requirements gathering, extensive testing, quality assurance, and successful solution implementation. Develop and maintain detailed project plans, including scope, timelines, deliverables, resources, and budget, while ensuring comprehensive project documentation such as status reports and post-project reviews are kept up to date. Create track and maintain key performance indicators (KPIs) to measure project success, ensure alignment with business goals, and provide progress updates to senior leadership. Proactively identify potential risks and issues that may impact projects and develop mitigation strategies to ensure successful outcomes. Stakeholder Management – 25% Build and maintain positive relationships with stakeholders, including senior management, clients, and external partners, while serving as an escalation point for project status, risks, and issues. Lead change management efforts to ensure smooth adoption of new processes and systems by relevant stakeholders within Order to Cash and Accounts Payable teams. Continuous Improvement – 20% Collaborate effectively with cross-functional teams, including finance, IT, operations, and external vendors, to deliver high-quality projects and process improvements that support operational teams in achieving their KPIs while ensuring alignment on project goals, timelines, and deliverables. Identify and implement process improvements within Order to Cash and Accounts Payable functions to enhance operational efficiency, reduce costs, and improve overall service delivery. Data Analysis – 10% Gather, analyze, and interpret financial data to support decision-making. Provide insights and recommendations based on data analysis to support decision-making processes within Order to Cash and Accounts Payable. Present analytical findings in a clear and concise manner to stakeholders. Training & Development – 5% Provide training and support to junior staff members on systems, tools and processes. Facilitate training and change management activities to support project implementation. SUPERVISORY RESPONSIBILITIES: This Job has no direct supervisory responsibilities, but as a Project Manager, the role involves indirect leadership by guiding and coordinating cross-functional teams, ensuring alignment, and driving project success without direct authority over team members. DECISION-MAKING RESPONSIBILITIES: As a Project Manager, the role involves making key decisions related to project scope, timelines, resources, and risks, ensuring alignment with business goals and driving successful project outcomes. EDUCATION/EXPERIENCE: Minimum Required Education: Bachelor’s degree (BA) in Accounting, Finance, Business or related field from an accredited college or university is required. Minimum Required Experience: 2-5 years of experience in a Finance & Accounting, Finance Operations and Shared Services domain 2-5 years applicable experience in Project management, coordination, or Business Analysis Strong understanding of order to cash and accounts payable processes Desirable Education/Experience: Strong knowledge of project management methodologies, tools, and techniques. Experience in process improvement, change management, and project planning. Demonstrated ability managing multiple projects and prioritizing tasks effectively. Demonstrated capability in strategic results-oriented decisions, and ownership of results (positive or negative). Experience in Financial Shared Services Logistics or transportation experience CERTIFICATES AND LICENSES (list special certifications/licenses that are required or desirable to perform this job) : One of the following certifications is desirable, but not required: Lean / Six Sigma (Green or Black) Professional qualification (PMP/CAPM/CSM/PRINCE2) JOB RELATED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Analytical Skills - Quickly identify problems, develop solutions, and implement corrective actions. Make informed decisions based on a thorough analysis of data, risks, and potential impacts. Demonstrates attention to detail. Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions. Communication Skills – Strong communication skills, both written and verbally in English Excellent presentation skills Clearly convey ideas, expectations, and project updates to team members and stakeholders. Utilizes variety of interpersonal styles and communication methods Time Management Skills - Demonstrates follow-up skills. Ability to work in a fast-paced environment Provides timely and professional support to all internal/external customers. Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within the established time frame. Other - Self-motivated. Works with minimal supervision. Maintains strict confidentiality. Demonstrates a desire to learn, a passion for new ideas and a focus on continuous improvement. Team-oriented. Consults with Team members and management as needed to complete assigned responsibilities. Builds and maintains effective, collaborative work relationships both internally and externally. Good communication and presentation skills. Ability to manage multiple tasks simultaneously in a fast-paced environment. Adapt to changes in project scope, requirements, or organizational priorities. Strong analytical, problem-solving, and critical thinking skills. Stay composed and effective under pressure or in the face of unforeseen challenges. Technical Competencies Basic Computer Skills – Proficient in Windows applications and Microsoft Office programs such as Word, Excel and PowerPoint. Advanced MS Excel and Powerpoint Skills Basic Understanding of existing Looker, HRC, Oracle reports. Quickly learns and achieves proficiency in new software applications as needed. Other Technical / Computer Skills - Thorough knowledge of internal company software applications applicable to position/business unit Experience with High Radius Cloud, Oracle, Looker, Coupa and/or Jira is a plus. WORK ENVIRONMENT & PHYSICAL DEMANDS The Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Workspace Office / cubicle work space with moderate noise level. Be part of something big
On a typical day at XPO India Shared Services, you will lead and drive the collections processes and performance, working alongside team members to continuously enhance processes and improve performance metrics. You will be responsible for performing portfolio reviews of assigned collectors, providing timely feedback, and driving results. Additionally, you will support internal project initiatives and act as a backup for team activities during absences. Building strong working relationships with internal and external stakeholders and customers will be a key aspect of your role. Your responsibilities will also include building, generating, and maintaining data reports and process documents, guiding/mentoring team members to achieve agreed efficiency and quality levels, and following up with various departments to obtain supporting documents/information for dispute/deductions resolution. Resolving customer issues and complaints concerning billing disputes will be part of your daily tasks, along with acting as the subject matter expert of the process and being accountable for training and mentoring new joiners. You will be expected to provide regular and ad-hoc reporting as per management requirements, analyze and provide solutions for complex stuck accounts, and support the Senior Manager in driving the performance of the team to deliver results effectively. To succeed at XPO, you must have the ability to work flexible hours (6:30 PM to 3:30 AM IST) and hold a Bachelor's degree in Accounting, Finance, or Commerce. A minimum of 10 years of related experience within Order to Cash (OTC) primarily in Collections is required, along with people management experience and exposure to working with North American stakeholders. Strong communication skills, both verbal and written, are essential, along with proficiency in Windows applications and the ability to create complex formulas in MS Excel and queries in company software applications. A thorough knowledge of internal company software applications applicable to the position/business unit such as HRC, Oracle, ITSM-ServiceNow, Looker, etc., is necessary. You should be capable of calculating figures and amounts such as discounts, interest, commissions, proportions, and percentages, and be able to perform duties independently. Join XPO and be part of something big.,
XPO India Shared Services Position Title: Specialist, AP Division/Organization: FSS Location: Pune, XPO India Shared Services Reports to: Manager, AP Overview Role of an Accounts Payable specialist is to provide financial and administrative support for the organization. Accounts Payable specialist verify invoices, process payments, and reconcile all expenses to keep track of what's going out of the business. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package,including medical insurance, life insurance, etc. Location : Pune Timing : 4:00PM – 1:00AM/ 1:00PM – 10:00PM What you’ll do on a typical day: Process PO and NON-PO invoices for vendors aligned to US and Canadian region Performing day to day financial transactions, including verifying, classifying, and recording accounts payable data as per the TAT & SLA’s Process and monitor invoices entered in ERP / accounting system (ORACLE / COUPA) to ensure payment is processed in a timely manner Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements Provide support on special projects related to Accounts Payable as needed. Process urgent invoices and inform key stakeholders when payment has been made Review, route and resolve supplier inquiries and set up supplier request as per the compliance with company and auditing requirements Complete banking validation for supplier set up (US and International) as per the TAT & SLA’s What you need to succeed at XPO: At a minimum, you’ll need: Minimum Required Education : Graduate / Postgraduate (Graduation in Commerce is preferred) Minimum Required Experience : 0-3 years of Accounts Payable Experience Desirable Education/Experience : Course in accounting or finance is preferred with strong accounting background Knowledge about Microsoft Office and Oracle / other ERP systems would be preferred Strong communication (both oral and written) is required Strong interpersonal skills: participate in a team environment and build strong working relationships. Good with time management, multi-task and prioritize workloads, demonstrated analytical capabilities; effectively identify and resolve problems. Prioritizes regular workload, special tasks and projects, allocating time and resources to ensure that work is completed accurately and efficiently as per the TAT & SLA Be part of something big