Associate Software Engineer, ServiceNow

; however generally this position will focus on building and maintaining automated pipelines, integrate tools, and develop features on the ServiceNow platform, focusing on CI/CD, scripting (JS/Python), cloud/API integrations, testing, and agile delivery to speed up software releases while ensuring platform stability, security, and scalability for enterprise users
Role expectations Role expectations CI/CD Automation and Infrastructure Support CI/CD & Automation Assist in the design, implementation, and maintenance of CI/CD pipelines using industry-standard tools such as GitLab CI, or Azure DevOps Infrastructure Automation Support development and operations teams in automating infrastructure provisioning, configuration, and deployment (Infrastructure as Code) using tools like Ansible, Terraform, or AWS CloudFormation Development Support Write/debug JavaScript (Client Scripts, Business Rules, UI Policies) and potentially Python/Shell scripts for automation Testing & Deployment Participate in code reviews, write unit tests, and help deploy code to different environments Platform And Integration Support Platform Support Help with system administration, user management, performance monitoring, and troubleshooting issues on the platform Integrations Support in developing and implementing integrations between ServiceNow and various third-party platforms, applications, and systems, using OOB plugins, REST/SOAP API methods, Integration Hub, and other modern integration techniques Versatile Development Adapt development efforts to meet varied project requirements across different ServiceNow modules and applications Troubleshooting Monitor system performance, troubleshoot issues, and participate in incident resolution to ensure high availability and reliability of applications and services Documentation And Continuous Improvement Documentation Create and maintain technical documentation for processes and solutions Continuous Improvement Stay updated on latest features in ServiceNow and latest trends and advancements in DevOps, cloud computing, and automation technologies What We're Looking For What were looking for Bachelor's degree in computer science, information technology, or related field, or equivalent work experience Basic understanding of software development life cycle (SDLC) and DevOps principles Familiarity with at least one programming or scripting language (e g , Python, Shell, Bash) Knowledge of version control systems such as Git Awareness of cloud platforms like AWS, Azure, or Google Cloud (certifications are a plus) Understanding of Linux/Unix operating systems and basic system administration tasks Strong analytical and problem-solving skills Good communication skills and the ability to work collaboratively in a team environment Eagerness to learn and adapt to new technologies Preferred Skills (Nice To Have) Exposure to advanced CI/CD tools and DevOps practices Hands-on experience with Infrastructure as Code frameworks and automation platforms (academic or personal projects) Experience in developing integrations between ServiceNow and third-party systems Familiarity with Agile/Scrum development methodologies Cloud platform (AWS, Azure, Google Cloud) or ServiceNow (CSA, CAD) certifications is a plus Soft Skills Curiosity A strong desire to transform challenges into learning opportunities Communication Ability to explain technical constraints to non-technical stakeholders Collaboration Willingness to work closely with senior architects and product owners in a team setting Applicant Privacy Policy Review our Applicant Privacy Policyfor additional information Equal Opportunity Statement Align Technology is an equal opportunity employer We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire