Associate Renewal Specialist

Job Description

Assist the Renewal Specialists in their selling processes by preparing quotes. Assist Field Account Executives with quotes and with documenting their renewal opportunities as we'll, as directed by Renewal Specialists and Managers. Assist Renewals colleagues with closing completed deals by cross-checking paperwork and SFDC field values to improve velocity and ensure accuracy in SalesForce Act as liaison where needed between Renewal Specialists, Sales AEs, Sales Operations, and Deal Desk. Maintain accurate records of the assigned renewal requests, quotes, approvals, contract details and other relevant documentation. Proactively reach out to Renewal Specialists in advance of future renewals to start renewal paperwork and execute advance prep work. Monitor and assist with renewal quote uploads to our renewal automation platform. Monitor progress of uploaded renewals to identify any delays or exceptions that need special handling. Ensure accurate and timely completion of renewal paperwork, contracts, and other documentation, adhering to company policies and procedures. Qualification: 6 months to 2 years experience Experience in Sales, Sales Operations, Sales Development, or Renewals is preferred Bachelor degree required, MBA a plus. Sales or technology industry knowledge and acumen is a plus Understanding of subscription and SaaS product models is an advantage Excellent communication skills, both written and verbal. Familiarity or knowledge with Microsoft Office or G-Suite is a strong preference.. Familiarity with CRM - Salesforce or similar systems - is an advantage as we'll. Willingness to work a split shift, overlapping hours between India and USA is a plus.