Associate Relationship Manager

Role & responsibilities

• Loan management:

  Oversee the process for Joint Liability Group (JLG) loans, which are often collateral-free loans provided to women for income-generating activities.

• Business development:

  Drive business growth by acquiring new customers and achieving targets, sometimes through a network of branches and partners.

• Collections and recovery:

  Manage the collection of overdue payments and track portfolio delinquency by monitoring buckets and days past due (DPD).

• Customer relationship management:

  Build and maintain strong relationships with clients, providing them with financial solutions and ensuring a positive customer experience.

• Sales and targets:

  Achieve sales and revenue targets, which can include acquiring new current account customers or promoting specific lending products.

Preferred candidate profile

• Education:

  A bachelor's degree is often a starting point for bank relationship manager roles, as stated on

  Indeed

  .

• Experience:

  Previous experience in sales, collections, or banking is often required.

• Skills:

  Strong negotiation, leadership, and interpersonal skills are essential for managing a team and interacting with customers, as explained on Indeed.

• Other:

  Ability to work independently and meet targets is often a key requirement.