Associate - Receptionist

PNG Jewellers

3 - 5 years

3 - 4 Lacs

pune

Posted:1 week ago| Platform:

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Skills Required

reception front desk front office receptionist activities guest relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Greet and welcome visitors with courtesy and professionalism.
Answer, screen, and forward incoming phone calls while providing accurate information to clients.
Manage scheduling and appointment coordination for staff members and clients.
Monitor and maintain the reception area, ensuring it reflects the brand's luxurious image.
Assist with administrative tasks such as correspondence, filing, and inventory tracking.
Handle client inquiries and resolve any issues promptly and professionally.
Collaborate with other departments to maintain smooth operational workflows.

Preferred candidate profile

High school diploma or equivalent; additional qualifications in hospitality or administration are a plus.
Proven experience as a receptionist or in a similar customer service role, preferably in luxury retail.
Exceptional verbal and written communication skills.
Strong interpersonal skills with an ability to maintain professionalism under pressure.
Proficiency in MS Office Suite and familiarity with office equipment such as printers and copiers.
Ability to multitask and prioritize tasks in a fast-paced environment.
A passion for luxury goods and an understanding of customer service excellence.

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