Associate Professional Services Consultant

Company Overview:

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory across healthcare, life sciences, and public health. Our platform and cloud-based solutions are used in over 4,000 laboratories across 39 countries, generating millions of diagnostic results and data insights daily. With over 1,450 expert professionals, our mission is to enhance diagnostic workflows and improve health outcomes for communities worldwide.

Role Description:

The Associate Professional Services Consultant supports the implementation and configuration of Clinisys software solutions across laboratories and healthcare environments. This entry-level role focuses on learning the product, assisting senior consultants, and contributing to project delivery under supervision.

Key Responsibilities:

• Assist in implementing Clinisys software and applications under the direction of consultants and project managers.
• Support configuration tasks to align software with laboratory workflows.
• Attend internal and client meetings to observe and contribute where appropriate.
• Maintain accurate records of project progress and client interactions.
• To keep abreast of ongoing and future Laboratory regulations, working practices, products and technologies.
• Respond to requests from line managers and project leads in a timely and professional manner.
• Contribute to team knowledge sharing and support collaborative efforts.
• Participate in project activities such as scheduling, documentation, and resource coordination as directed.
• Strong communication skills, both verbal and written.
• Willingness to learn and adapt in a fast-paced environment.
• Basic understanding of healthcare, life sciences, or public health workflows is desirable.
• Ability to work independently with guidance and as part of a team.
• Customer service orientation and professionalism.
• Familiarity with IT systems and software implementation processes.
• Bachelor’s degree or equivalent experience.
• Some exposure to IT, software, or healthcare environments.
• Experience in project coordination or support roles is a plus.
• Any combination of education and experience that provides the required skills and abilities may be considered.

Knowledge, Skills & Abilities:

Required Experience & Education: