Job
Description
As a B2B SaaS Associate Product Manager at Meritto (Formerly NoPaperForms), you will have a crucial role in the development and management of the company's software-as-a-service (SaaS) products. Your primary responsibility will be to collaborate with the product management team to ensure the success of B2B SaaS offerings by meeting customer needs and delivering exceptional value. You will assist the product manager in executing the product roadmap, conducting market research, analyzing customer feedback, and supporting cross-functional teams. Your key responsibilities will include: - Assisting in the development and execution of the product roadmap by defining product strategies, features, and enhancements based on market research, competitor analysis, and customer feedback. - Conducting market research and analysis to stay updated with industry trends, competitors, and customer needs, providing insights for decision-making and identifying new opportunities. - Analyzing customer feedback, user data, and metrics to understand user behavior and areas for product improvement, working closely with the product manager to prioritize and address customer needs. - Coordinating with cross-functional teams including engineering, design, sales, marketing, and customer success to ensure successful product development and delivery. - Supporting product launches and go-to-market activities by planning and executing product launches, coordinating marketing campaigns, creating product documentation, and providing training. - Monitoring product performance by tracking key metrics such as adoption rates, customer satisfaction, and revenue growth, identifying areas for improvement and implementing necessary changes. - Assisting with project management by helping define project scope, timelines, and deliverables, collaborating with stakeholders to ensure timely and successful project completion. Desired Skills & Qualifications: - B.Tech./B.E/MBA from a reputable college/university. - 2-4 years of experience as an APM or in a similar role in the B2B SaaS industry. - Understanding of SaaS/B2B Product/IT Product. - Strong analytical and problem-solving skills to translate complex data into actionable insights. - Familiarity with product management concepts, methodologies, and processes. - Excellent communication and presentation skills to convey information to technical and non-technical stakeholders. - Strong attention to detail and ability to manage multiple priorities in a fast-paced environment. - Proactive, self-motivated, and customer-centric mindset. - Knowledge of B2B SaaS industry trends, customer success principles, and best practices. - Experience with CRM systems or customer success platforms is a plus. - Ability to work collaboratively in a team environment and adapt to changing priorities and business needs. - Familiarity with agile product development methodologies and project management concepts.,