Associate, OPS Client Service I

As an Associate within the OPS Client Service I team at BNY, you play a crucial role in providing operational support to clients while ensuring high-quality service delivery. Based in Pune, MH HYBRID, you will be responsible for reviewing and acting upon systemic reminders, including mandatory and optional client calls, compliance reminders, and fiduciary items. Your attention to detail and timely actions will contribute to maintaining good client relations and resolving inquiries efficiently. Your responsibilities will include identifying and acting on fiduciary items such as EMMA and TIRA notices, sending reports to clients or bondholders as required, and following up on non-receipt of necessary documents. It will be essential for you to update ticklers accurately, maintain timely tickler maintenance, and meet deliverables to ensure consistent performance indicators. To excel in this role, you should possess a minimum bachelor's degree and at least 3.5 years of prior experience in operations, particularly in Corporate Trust, Client facing, Governance, or Derivatives functions. Familiarity with reviewing client governing documents and knowledge of Fixed-Income Securities markets, Money market, Derivatives, and Capital Market will be beneficial. Strong communication skills, problem-solving abilities, and client-focused mindset are key attributes for success in this position. Your self-management skills, including efficient and autonomous working, adherence to internal control guidelines, and proactive approach to special tasks, will be vital in delivering high-quality service to external clients. Proficiency in MS Office applications, fluency in English, and a proactive, de-escalating, and efficient work approach are essential qualities that will contribute to your effectiveness in this role. Joining BNY will provide you with the opportunity to work in a culture recognized for its innovation, inclusivity, and commitment to excellence. With a track record of awards such as Americas Most Innovative Companies and Worlds Most Admired Companies, you will be part of a team dedicated to making a positive impact on the financial services industry. Embrace this opportunity to grow and succeed while contributing to a workplace that values diversity and equal opportunity. BNY is committed to providing equal employment opportunities and fostering a diverse and inclusive work environment. Join us in our mission to deliver exceptional service and drive positive change in the financial services sector.,