232 Client Facing Jobs

Job Description for SAP Service Delivery Manager Total Experience: 12-14 Years Location: Mumbai and Bangalore About the Role We are seeking an experienced SAP Service Delivery Manager to lead end-to-end service delivery for SAP solutions, including ECC and S/4HANA. This role requires strong client relationship management, operational excellence, and strategic planning to ensure high-quality delivery and customer satisfaction. Key Responsibilities Client Relationship Management Serve as the primary point of contact for SAP service delivery. Build and maintain strong client relationships to align services with business needs. Service Delivery Oversight Manage day-to-day operations including in...

As a Senior Manager in Gurugram, HR, your role will involve the following responsibilities: - Handling the DD Team, including allocation & review of tasks to team members. - Being responsible for Network expansion and optimization activities. - Conducting cluster evaluation to identify strategic locations/areas for new dealership, involving the identification of new potential markets. - Conducting site surveys & scouting to identify new dealers through cold calling, area visits, and leads shared by the company. - Following up with the call center team for prospect lead status and generating HOT prospects. - Shortlisting parties and coordinating their financial due diligence. - Preparing the ...

Role Overview: At EY, you will have the opportunity to build a career tailored to your unique strengths, supported by a global network, inclusive culture, and cutting-edge technology. Your individual voice and perspective are valued in contributing to EY's continuous improvement. Join us to create an exceptional experience for yourself and contribute to building a better working world for all. Key Responsibilities: - Manage support projects related to Guidewire Claim Center with a minimum of 9+ years of experience. - Work in shifts including India Shift, UK Shift, and provide On Call Support on a rotational basis. - Maintain and support applications, conduct testing, manage deployments, and ...

Experience : 2 -7 years Location: Pune, Magarpatta Work Model : 5 days from Office. Shift: Night Shift/US Shift Preferred Knowledge and Experience Technical support experience in a customer-facing technical role or equivalent Ability to interpret and understand scripting languages such as VB, JavaScript, REST, JSON, etc. Ability to test API via POSTMAN SQL familiarity, basic troubleshooting of DB exceptions, SQL queries, etc. User level experience with MS SQL or Oracle DB Understanding of Client/Server Architecture and network troubleshooting tools such as Telnet, Traceroute or Ping Programming experience with .NET Experience with Splunk, Kibana or other log analyzer tools Demonstrate releva...

Full-stack or web development background Front-end frameworks: React, Angular, or similar Interest in mobile applications and emerging technologies Advanced technical and troubleshooting skills Client-facing collaboration experience

As an Internal Candidate for the position in Pune, you should have 6-8 years of SAP FICO experience, including S/4 HANA Finance Experience. It is essential to have at least 1 End to End implementation experience in S4 HANA and a good understanding of the Project System Module. You will be required to have a client-facing role with direct interaction, gathering requirements, and delivering solutions. Cross module integration such as P2P and O2C is crucial. Additionally, a solid understanding of other SAP Modules related to Finance and Controlling Module is necessary. Profound knowledge of SAP FI - GL, AP, AR, Bank, Assets, Product Costing, Profitability Analysis, Business Consolidation requir...

At least 4+ years of overall experience working in CRM technologies, and 6+ years of overall experience At least 3 5 years of dedicated work experience as a business analyst / functional consultant in implementation and management of business automation solutions within the space of CRM – Sales / Marketing / Service in any one or more of the following technologies: Salesforce.com, MS-CRM Candidates with at least Admin certification in SFDC is a must if Sales Force candidate. Additional consultant certifications will be an advantage. If MS, then MS-CRM certification is desirable Good process understanding of core CRM processes and associated metrics, e.g. lead-to-customer progression, omni-ch...

As a Service Delivery Manager for IT Application Support, your main focus will be on ensuring the seamless delivery of support services for IT applications while maintaining high customer satisfaction levels. You will be responsible for managing a team of support professionals, coordinating with internal and external stakeholders, and ensuring the availability, reliability, and performance of IT applications. Key Responsibilities: - Oversee day-to-day operations of the IT application support group to ensure timely and effective issue resolution. - Define and monitor service level agreements (SLAs) and key performance indicators (KPIs). - Ensure support services are delivered according to agr...

As a Senior Manager in US Healthcare (Medical Billing) at HCLTech in Shollingnallur location, your role will involve managing daily operations efficiently to meet customer service targets, identify areas for improvement, and lead a team of Team Leaders to maximize customer experience. You will work closely with operations leaders and support groups to implement processes that align with Customer Care objectives. **Key Responsibilities:** - Manage daily operations for Healthcare RCM Voice and non-voice process activities. - Meet performance targets for average handle time, Client SLA, quality, and customer satisfaction. - Supervise Team Leads managing calling agents with a team size of 75 to ...

As a Software Quality Assurance Sr. Analyst at NTT DATA in BANGALORE, Karntaka (IN-KA), India, you will play a crucial role in ensuring the quality of software products within the banking domain, with a focus on fraud claims. Your responsibilities will include: - Thoroughly analyzing requirements and updating the RITM - Designing and executing test cases based on requirements - Identifying, logging, and tracking defects at an early stage - Conducting smoke, sanity, and regression testing in addition to regular testing - Supporting the preparation of test data and facilitating test documentation - Communicating progress to leads and stakeholders, highlighting any challenges or blockers - Invo...

You will be responsible for managing Postgres & MySQL databases in an enterprise environment, including tasks such as high availability setup, performance tuning, etc. Additionally, you will have experience in client facing roles and coordination, along with strong communication, analytical, and problems solving skills. You should be prepared to work in a 24x7 support environment. About NTT DATA: NTT DATA is a $30 billion global innovator providing business and technology services. Serving 75% of the Fortune Global 100, we are dedicated to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have experts in over 50 countries and a diverse part...

You will be joining Ashra Technologies as a Peoplesoft Finance Consultant. With a minimum of 7-9 years of experience in Peoplesoft Finance Functional, you will be responsible for client interactions, leveraging your excellent communication skills. Your expertise in Integration Broker and approval workflow will be crucial for the role. Additionally, you will be utilizing your knowledge of Peopletools including Application Engine, Application Designer, BI Publisher, and Integration Broker. **Key Responsibilities:** - Possessing at least 7-9 years of experience in Peoplesoft Finance Functional - Engaging in client facing interactions with exceptional communication abilities - Demonstrating expe...

As a Development Lead in this role, you will be responsible for leading a development team to develop, enhance, and maintain a multiplatform settlement system. Your key responsibilities will include: - Leading a development team consisting of a minimum of 5 members - Handling client-facing interactions and understanding customer needs - Designing well-constructed software routines that are potentially reusable - Identifying bottlenecks and devising solutions to address these issues To excel in this role, you should possess the following qualifications: - 8-10 years of experience in C++ - Proficiency in C++ with a fair knowledge of the language specification - Experience or interest in workin...

Role & responsibilities This is a full time on-site role requiring travel to client sites. The Manager Risk Advisory Services will be responsible for overseeing day to day risk advisory services to our clients such as conducting internal audits, evolving and implementing SOPs, executing focussed client engagements to identify and manage potential risks to their operations, financial stability and reputation. The Manager will work closely with junior team members to provide comprehensive solutions and guidance to clients across various industry segments. The role requires a strong understanding of audit methodologies, regulatory compliance, and internal control frameworks. Preferred candidate...

As a member of the team, you will work alongside clients to design and deliver Test solutions that meet business requirements and enhance the effectiveness of the software quality assurance process. You will enjoy leading and supporting cross-functional projects and initiatives within the team. Key Responsibilities: - Lead, mentor, and onboard Manual/Automation QA team members. - Deliver testing services on commercial projects and demonstrate extensive knowledge of agile practices. - Be a techie passionate about software quality, being hands-on and striving to exceed clients" software quality expectations. - Possess exceptional analysis skills to comprehensively analyze diverse business prob...

You will join a dynamic team that is shaping the tech backbone of operations, where your expertise will be essential for ensuring seamless system functionality and fostering innovation. - Ensure timely and accurate resolution of Issues Management cases by conducting research, coordinating work activities between stakeholders, and managing the lifecycle of the issue until resolved. - Communicate analysis of issues effectively to internal and external stakeholders as directed. - Build and maintain strong relationships with Relationship Managers, Client Service Account Managements, and Technology teams to identify process improvement opportunities. - Ensure that cases are resolved within establ...

Job Title: Lead Data Engineer Location: Mumbai / Pune Experience: 8+ yrs Job Summary: We are seeking a technically strong and delivery-focused Lead Engineer to support and enhance enterprise-grade data and application products under the Durables model. The ideal candidate will act as the primary technical interface for the client, ensuring high system availability, performance, and continuous improvement. This role requires a hands-on technologist with strong team management experience, cloud (AWS) expertise, and excellent communication skills to handle client interactions and drive technical decisions. Key Responsibilities: Support & Enhancement Leadership Act as the primary technical lead ...

As a Compliance Legal Services Team Manager at Mphasis, you will be responsible for leading and managing a team of approximately 50 resources in Pune and Bangalore. Your role will involve overseeing day-to-day operations, ensuring compliance, managing client and internal stakeholder relationships, and leading audits. You must have a good understanding of the US Financial Market and associated regulatory bodies. Key Responsibilities: - Manage a diverse team across multiple locations, languages, and cultures - Lead process and people management - Develop client and internal stakeholder relationships - Conduct audits and ensure compliance - Proactively address issues through root cause analysis...

You will be responsible for supporting the definition and execution of the business and market strategy to drive business growth in the region. Your tasks will include collecting and analyzing market and competitive intelligence, generating business reports, client profiling, developing internal communications, and other foundational activities. Key Responsibilities: - Support the development of a comprehensive view of customers and their ecosystem - Analyze market needs, size opportunities, and monitor competitors - Share competitive, regulatory, and customer insights to support product team - Assist in commercial efforts and ensure global teams are informed about key developments - Support...

Role Overview: You will be responsible for architecting and implementing scalable project/team hierarchies in Azure DevOps, defining and standardizing work item taxonomy, and enforcing consistency across multiple teams. Additionally, you will design, build, and maintain custom Azure DevOps extensions and integrate Azure DevOps with external systems. Your role will also involve customizing work item forms, developing user-friendly extensions using React Js, and hosting backend services on Azure App Services. Key Responsibilities: - Architect and implement scalable project/team hierarchies in Azure DevOps - Define and standardize work item taxonomy and enforce consistency across multiple teams...

You are being hired by a TOP MNC for Talent identification (IT & Non IT) which involves talent acquisition, recruitment, end to end recruitment, offer letter generation, and sourcing. It is essential to have US/Canada Staffing experience for this role. Key Responsibilities: - Experience in International Talent Acquisition, specifically in the US/Canada markets - Strong exposure in Bulk Hiring (1000 - 3000 hiring annually), Blue Collar Hiring, Client Management, Vendor Management, RPO or Contact Centre hiring - Proficiency in Employee Query Management and Global Contact Centre (GCC) operations Qualifications Required: - Minimum 11-16 years of relevant experience - Previous experience in Assoc...

Role Overview: You will work as a Senior Manager at Accenture Strategy & Consulting Global Network Song, collaborating closely with clients as a consulting professional to design, build, and implement initiatives aimed at enhancing business performance. Your key focus areas will include Marketing Strategy, Campaign Strategy & Design, Marketing processes, Sales/solution/Proposal Development, Next Best Action, Functional Consulting, and the Salesforce marketing platform ecosystem. Key Responsibilities: - Design new campaign strategies and marketing plans across all channels. - Conduct clients Campaign/Marketing capability assessment, provide recommendations on optimizing the Campaign/Marketing...

Job Title: Lead Data Engineer Location: Mumbai / Pune Experience: 8+ yrs Job Summary: We are seeking a technically strong and delivery-focused Lead Engineer to support and enhance enterprise-grade data and application products under the Durables model. The ideal candidate will act as the primary technical interface for the client, ensuring high system availability, performance, and continuous improvement. This role requires a hands-on technologist with strong team management experience, cloud (AWS) expertise, and excellent communication skills to handle client interactions and drive technical decisions. Key Responsibilities: Support & Enhancement Leadership Act as the primary technical lead ...

Job Title: Delivery Manager Data Science Location: Pune, Mumbai, Remote Experience: 10+ years Employment Type: Full-time About the Role: We are seeking an experienced Delivery Manager – Data Science to lead the end-to-end delivery of data-driven solutions and AI/ML projects for global clients. The ideal candidate will combine strong delivery management expertise with a solid understanding of data science, machine learning, and analytics, ensuring high-quality outcomes aligned with business goals. Key Responsibilities: Project & Delivery Management Own and manage the delivery of multiple data science and AI/ML projects across industries. Drive end-to-end project execution — from requirement g...

As a Project Manager specializing in PLM (Windchill) technology, your primary responsibilities will include: - Leading project management activities for PLM projects, ensuring successful end-to-end delivery - Managing multiple projects simultaneously, overseeing project setup, resource allocation, timesheets, invoicing, and customer communication - Monitoring project delivery margins and reporting to the Delivery Manager - Engaging in client-facing activities, maintaining relationships, managing accounts for offshore projects, and coordinating with sales partners - Planning and tracking tasks for a team of at least 5 members - Developing project proposals and offers, ensuring quality, cost, ...