Associate Learning & Development Trainer

Essential Duties & Responsibilities

• Maintains basic understanding and ability to use internal systems.
• Demonstrates basic understanding of adult learning principles.
• Facilitates training programs and learning sessions and displays classroom management skills.
• Assists with delivery and completion of all required training, demonstrating basic skills in areas to include but not limited to product, systems, and human-centered skills.
• Creates and delivers training to various functional areas.
• Conducts special projects and acts as a consultant for other groups.
• Collaborates with subject matter experts and various business units.
• Participates in needs analysis for the development of training programs and curriculum.
• Assists with development and execution of various training curriculum using a wide variety of training techniques, methods, modalities, and basic principles of instructional design.
• Incorporates appropriate evaluation tools to assess the effectiveness of training programs to regularly improve training content/curriculum.
  

Education And Experience

• High School Diploma/GED
• Previous training experience preferred.
  

Skills, Knowledge, And Abilities

• Requires excellent listening, presentation, and verbal and written communication skills
• Knowledge of medical charting and office workflow desired.
• Proficiency with MS Office and Windows.
• Strong problem-solving skills
• Requires classroom management skills
  

Work Environment/Physical Demands

• While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday
• This role requires that one can sit and regularly type on a keyboard the majority of the workday
• This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as in-coming and out-going communications via the computer and/or mobile devices
• The role necessitates the ability to listen and speak clearly to customers and other associates