Associate Imaging Operations (OS 2)

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That s why we need smart, committed people to join us. Whether you re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributionsIf so, lets start the conversation.

Iron Mountain is seeking a skilled Senior Executive/Coordinator to join our Record Management team. In this critical role, you will be responsible for managing multiple Iron Mountain Incorporated (IMI) facility operations, leading the on-site working team, and ensuring the timely, qualitative delivery of projects . You will also play a key part in integrating various warehouse operations while maintaining facility safety and security.

What You ll Do (Responsibilities)

In this role, you will:

• Lead and Manage Operations: Oversee all Record Management operations across 4-5 warehouse facilities , managing both in-house and vendorized teams to meet daily and monthly productivity targets.

• Collaborate and Resolve: Proactively handle client escalations and collaborate with various internal teams to ensure smooth operations and seamless integration across different warehouse functions.

• Ensure Compliance and Performance: Deliver on all Record Management Services (RMS) Key Performance Indicators (KPIs) and project scopes, ensuring all activities are executed with high standards of quality and on-time delivery.

What You ll Bring (Skills & Qualifications)

The ideal candidate will have:

• Minimum 3-5 years of experience managing multiple operational sites , ideally in the Records and Information Management (RIM) domain.

• Strong knowledge of warehouse operations, including facility consolidation, migration, turnaround time (TAT) metrics, and RIM operational processes (e.g., Retrieval, Refilling, IOD Scanning, Racking, Putaway).

• Proven ability to lead a team, solve complex operational problems, manage client escalations, and perform detailed Management Information System (MIS) reporting using tools like Google Sheets.

• A Bachelors degree is mandatory, and an MBA in Operations is preferred, along with a customer-oriented mindset and willingness to relocate as project needs require.

Call to Action

If you are a target-oriented, self-motivated leader ready to drive operational excellence in Records Management, apply now and join the Iron Mountain team!