Associate III - Business Analysis

Job Description

" Sales Management,Jira,Requirement Gathering,Healthcare ","description":" Role Proficiency: Analyse the business needs of the stakeholder(s) across the engagement. Understand and use the various BA tasks required to be performed as required by the engagement usually with a good assistance from senior BAs. Outcomes: Assist Leads to understand and define enterprise goals and objectives Tailor the business approach based on the audience\u2019s known preferences\/needs Adapt the preferred verbal & non-verbal communication style to the needs of the situation and the individual Apply system analysis techniques to analyze requirements system capabilities workflows and functional limitations Assess the complexity and size of the change and the overall risk factors for the change\/solution\/problem area\/methodology etc. Use a holistic view of people processes and technology to understand the enterprise Assist to ensure requirements traceability throughout the project Identify appropriate stakeholder communication needs to support the change. Ensure key stakeholders understand and agree to the business analysis approach. Plan and execute effective processes for definition and approval of requirements and designs Determine the appropriate level of abstraction for business analysis information for each stakeholder Plan for requirements reuse and traceability Follow effective requirements practices such as change control process defined by senior BAs Ensure use and continuous improvement of a requirements processes Learn about developing process flow diagrams use case current\/future state diagrams functional and technical requirements Assist in interpreting evaluating and interrelating research data Successfully complete straight-forward tasks and smaller well-scoped challenges independently Identify appropriate actions and modify guidelines that have been provided to address a challenge. Measures of Outcomes: Assistance in Business value addition directly or indirectly Communication effectiveness \u2013 usage of proven methods effectively Customer\/Senior BA\/PM feedback Business Analysis processes and tools \u2013 effective use of processes and tools set up by Senior professionals in the organization Trainings\/Learning programs undertaken including certifications Outputs Expected: Business Value: Identification of business problems constraints dependencies early in the engagement Stakeholder Engagement: Strong written and verbal communication in and out of the client specific to the engagement Negotiation within the team Requirements Engineering: Use of right set of tools templates and\/or processes for aligning requirements and design as agreed Working knowledge of prominent business analysis tools to elicit document and manage requirements Solution Evaluation: Be able to assist right stakeholders in evaluation and recommendation of appropriate solution options to business problems Be able to influence and get a buy in for right solution options Process: Follow processes established by the Lead BA\/Project stakeholders as required by the engagement and ensure adherence by the team BA artefacts maintenance : Documentation of the process plus project artefacts Management and clear communication about project artefacts to the various stakeholder groups Adoption of recommended tools templates and processes to help with effective decision making and approval processes Team Management : Assist Senior Business Analysts with mentoring Junior BAs in the organization\/Portfolio on a need basis like preparation of training artefacts assistance in logistics and execution of the mentoring programs Skill Examples: Analytical organizational and problem-solving skills - Use Analytical thinking and problem solving skills to analyse problems and opportunities effectively Know to apply competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics - Use of right set behavioural characteristics like Ethics Personal Accountability Organization Time Management and adaptation to gain the trust and respect of stakeholders. Business Knowledge - Have a good understanding of the Business Industry and Organization solution or methodology that the business analyst operates in. Good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills - Able to learn the art of different communication styles and techniques to suit the knowledge level and communication styles of recipients. Ability to speak the language of the stakeholders. Ability to use variety of communication methods \u2013 verbal non-verbal physical and written along with listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication promote stakeholder support of the proposed changes. Good negotiation and conflict resolution Tools and Technology - skilled in various software application and tools to support communication and collaboration. Ability to assist in creation and maintenance of requirements artifacts and model concepts track issues to increase overall productivity. Skilled in the use of prototyping and simulation tools tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval base lining traceability change control and management. Able to pick and use the right tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques - Understanding of various BA techniques. Ability to use the right technique for carrying out the BA tasks as appropriate to the area of work with some guidance from senior colleagues. Listing down all of the techniques commonly used by Business Analysts to execute their tasks. An Associate III \u2013 Business Analysis is good enough if they can understand the frequently used techniques from the below list:a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey\/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples: Skilled in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis). Be able to use common techniques while performing various BA tasks Business Analysis Approach\u00b7 Tailor the business approach based on the audience\u2019s known preferences\/\u00b7 needs by adapting the preferred verbal & non-verbal communication style to the needs of the situation and the individual\u00b7 use active listening and discovery skills to understand \u201creal\u201d issues\/ needs and build rapport\u00b7 Determine the appropriate level of formality that is required for the business analysis approach.\u00b7 Identify the required business analysis activities.\u00b7 Consider the timing of business analysis work within the context of the overall change.\u00b7 Assess the complexity and size of the change and the overall risk factors for the change.\u00b7 Demonstrate capability in multiple analysis methodologies. Stakeholder Engagement\u00b7 Perform stakeholder analysis.\u00b7 Define the level of stakeholder collaboration that will be required to support the change.\u00b7 Identify appropriate stakeholder communication needs to support the change.\u00b7 Ensure key stakeholders understand and agree to the business analysis approach.\u00b7 Facilitate stakeholder meetings Business Analysis Information Management\u00b7 Identify an effective decision making process.\u00b7 Invite feedback and opinions from others on the process.\u00b7 Develop an effective change control process for requirements and designs.\u00b7 Plan an effective prioritization process for requirements and designs.\u00b7 Plan an effective approval process for the deliverables that will be produced\u00b7 help others make the best decision based on appropriate criteria - business need opportunities risk compliance and the ability to achieve the desired outcome.\u00b7 Determine the appropriate level of abstraction for business analysis information for each stakeholder\u00b7 Use appropriate business analysis tools for managing business analysis information Requirements Elicitation\u00b7 Understand scope of elicitation effort and select appropriate elicitation techniques for stakeholders\u00b7 Prepare supporting materials and set up required logistics for elicitation\u00b7 Prepare stakeholders in advance of elicitation sessions to ensure activities run smoothly and everyone works toward a common goal\u00b7 Organize activities and manage time efficiently to consistently adhere to commitments and changing priorities\u00b7 Facilitate elicitation activity and capture elicitation outcomes\u00b7 Adapt verbal and non-verbal communication style to the needs of the situation and the individual\u00b7 Put all the pieces together to elicit information relevant to the change\u00b7 Adapt to and embrace changing situations as an opportunity rather than an\u00b7 Obstacle\u00b7 Compare elicitation results against source information and other elicitation results\u00b7 Resolve conflicts and negotiate to reach agreements.\u00b7 Demonstrate well prepared stakeholder-focused written communication.\u00b7 Validate that the elicitation results match the intention of stakeholder needs Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes.\u00b7 Use different methods to document and communicate information based on stakeholder level of involvement and needs.\u00b7 Communicate the appropriate level of detail so stakeholders can understand the information\u00b7 Provide the forums for stakeholders to ask questions and\/or raise any concerns\u00b7 Demonstrate well prepared stakeholder-focused written communication\u00b7 Set stakeholder expectations to ensure activities will run smoothly and they work toward a common goal.\u00b7 Gain agreement for required stakeholder commitments\u00b7 assess stakeholders\u2019 level of participation and focus and raise attention to high risk behavior (such as diversion to other work delayed approvals or lack of involvement)\u00b7 encourage the free-flow exchange of information ideas or innovation\u00b7 promote an atmosphere of shared effort to resolve problems and achieve desired outcomes Encourage teamwork by working in collaboration with others to achieve goals and objectives Requirements Life Cycle Management\u00b7 Leverage appropriate business analysis tools to align requirements and designs and effectively manage changes\u00b7 Identify the relationships to track to effectively manage traceability\u00b7 Put all the pieces together to align requirements and designs and effectively manage changes.\u00b7 Ensure approaches used to trace requirement relationships are acceptable norms by stakeholders\u00b7 Maintain requirements so they remain correct and current after an approved change.\u00b7 Ensure that the content and intent of the requirement is maintained.\u00b7 Ensure approaches used to maintain requirements are understood by stakeholders.\u00b7 Manage requirements and attributes so they can be easily stored and accessed.\u00b7 Manage requirements in such a manner they can easily be reused in the future\u00b7 Leverage appropriate business analysis tools to identify and maintain requirements and designs for reuse\u00b7 Ensure that the basis of prioritization is followed as agreed upon by relevant stakeholders.\u00b7 Guide stakeholders through the challenges of prioritization.\u00b7 Re-evaluate priority with stakeholders as new information becomes available.\u00b7 Resolve conflicts and negotiate to reach agreements during prioritization\u00b7 Execute the defined change control process; Complete impact analysis activities as needed. Facilitate impact resolution activities\u00b7 Understand stakeholder roles and authority levels in approving requirements and designs\u00b7 Track and communicate approval and implementation decisions for requirements and designs.\u00b7 Maintain audit history of changes to requirements and designs Strategy Analysis\u00b7 Understand the organizations:o capabilities and processeso utilized technology and infrastructureo policies and business ruleso business architecture ando internal assets.\u00b7 Understand external influencers\u00b7 Articulate business goals and objectives.\u00b7 Determine the solution scope.\u00b7 Identify constraints and assumptions\u00b7 Identify:\u00b7 potential changes to organizational structure and culture required to support the desired change\u00b7 new or modified capabilities and business processes that will be required to support the change\u00b7 new or modified technology and infrastructure that will be required to support the change\u00b7 new or modified organizational policies and business rules required to support the change\u00b7 Identify unknowns and quantify the impact of risk factors\u00b7 Perform gap analysis to understand missing or improved capabilities required for the change\u00b7 Define solution scope to understand which new capabilities the change will deliver\u00b7 Develop appropriate transition states and complete release plans Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs.\u00b7 Model requirements and designs.\u00b7 Analyze requirements and designs.\u00b7 Identify key information for requirements and designs and their attributes\u00b7 Ensure the requirements meet the characteristics to support quality requirements and designs.\u00b7 Perform verification activities throughout the work.\u00b7 Use appropriate checklists for quality control\u00b7 Identify assumptions and utilize them to manage risks.\u00b7 Define measurable evaluation criteria to assess the success of the change.\u00b7 Evaluate alignment with solution scope to support value delivery\u00b7 Make effective use of requirement viewpoints and views.\u00b7 Leverage templates to develop the requirements architecture.\u00b7 Ensure that the set of requirements is complete; it is cohesive and tells the audience the full story\u00b7 Ensure that requirements relate to each other by identifying requirement relationships\u00b7 Put all the pieces together to ensure that the requirements collectively support one another to fully achieve the objectives\u00b7 Develop design options aligned with the desired future state\u00b7 Put all the pieces together to define the solution approach identify business improvement opportunities allocate requirements across solution components and develop design options that achieve the desired future state\u00b7 Identify costs associated and benefits of a solution option\u00b7 Determine the value of a solution to key stakeholders.\u00b7 Assess design options and recommend the appropriate solution Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness\u00b7 Identify the appropriate measures to use to assess solution performance.\u00b7 Validate the performance measures selected with key stakeholders\u00b7 Demonstrate proficiency in using office applications to document track and\u00b7 communicate performance measures and the data collected to evaluate solution effectiveness\u00b7 Leverage an understanding of the organization to identify the most effective means of implementing a change\u00b7 Highlight risks identified through assessing the performance measures.\u00b7 Assess performance measures to identify relevant trends.\u00b7 Test and analyze performance measures to ensure their accuracy.\u00b7 Identify performance variances their root cause and recommend appropriate actions to reduce variance.\u00b7 Propose alternative solutions to problems or opportunities and informed recommendations based on evaluation of the solutions\u2019 merits\u00b7 Identify internal solution component dependencies.\u00b7 Perform problem analysis to identify the source of solution limitations.\u00b7 Perform impact assessment activities to quantify factors that affect solution\u00b7 Performance\u00b7 Assess enterprise culture and how a solution impacts the organizational structure.\u00b7 Perform an operational assessment on processes and technology\u00b7 Ensure appropriate solution performance measures are being used. Provide substantiated recommendations. Demonstrate an understanding of the organization\u2019s nuances and how to get things done. Analyze and use a holistic view of people processes and technology to understand the enterprise Demonstrate an ability to learn quickly and willingly. Demonstrate the ability to incorporate business and industry knowledge into work Additional Comments: Business Analyst UST Global\u00ae is looking for an experienced Business Analyst with excellent Healthcare domain knowledge. Excellent written and verbal communication skills. As a Business Analyst at UST Global, this is your opportunity to - Discuss and elucidate business requirements, after discussing with business users at customer side - Identify business problems, document, prioritize based on client input - Knowledge of Requirements Analysis and Management processes: - Suggest solutions and discuss pross\/cones and help customer finalize an approach - Prepare User Story with proper acceptance criteria and with sufficient details - Maintain JIRA from a requirement perspective - Clarify business questions \/ queries raised by technical \/ QA team - Support the QA team in User Acceptance testing - Good communication and analytical skills For this role, we value: - Ability to clearly identify business functional and non-functional requirements - Clarity on Healthcare domain process in a very detailed level and help answer any questions from team - Awareness on HealthEdge platform and its functionality so that feature mapping is effective - You bring: - Bachelor\u2019s degree in any discipline. A Master\u2019s degree in a related field is an added plus - 10+ years of experience in Business Analyst role - 7+ years of experience in Healthcare domain Overall Experience Level : 10+ years of experience in Healthcare domain ","