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Associate - Freelancer Management

2 - 7 years

3 - 6 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


1Lattice is a 360-degree business decision support partner, offering a tech-enabled stack of data, expert networks, and custom research solutions. We work with clients globally to solve critical business challenges using agile, insight-led methods from Inputs and Validation to Execution and Measurement.
About the Role
We are looking for a highly organized and proactive Panel Operations Associate CAPI to support end-to-end execution of Primary Research projects through freelancer and field team coordination . This is an execution-heavy role involving day-to-day management of survey fieldwork, onboarding of freelancers, and project monitoring under the guidance of the Team Leader Panel Operations.
Key Responsibilities
Project Execution
  • Assist in setting up and managing CAPI (Computer-Assisted Personal Interviewing) projects.
  • Ensure field teams are briefed, deployed, and aligned to project objectives and timelines.
  • Monitor daily progress of surveys and provide real-time updates to the reporting manager.
  • Handle basic troubleshooting for field-related queries and escalate issues when needed.
  • Freelancer Coordination
  • Source and onboard new freelancers and field surveyors using internal tools and external channels.
  • Share daily assignments and ensure adherence to timelines and data quality standards.
  • Maintain freelancer databases, track attendance, and flag performance issues.
  • Coordinate with vendors if additional field capacity is needed.
  • Operational Support
  • Work closely with internal teams (sample, data, consulting) to ensure accurate and timely delivery.
  • Maintain tracking sheets, dashboards, and reporting logs.
  • Support in maintaining budget trackers, cost logs, and timesheets for freelancers.
  • Assist in documentation, rate negotiation support, and field audit coordination.
  • Requirements
  • Graduate in any discipline (Freshers or up to 2 years of relevant experience).
  • Strong communication and coordination skills (Hindi and English essential).
  • Comfortable working with freelancers and remote field teams.
  • Basic understanding of research operations or project coordination is a plus.
  • Proficient in MS Excel/Google Sheets; familiar with digital tracking tools.
  • Ability to handle pressure and deliver under tight timelines.
  • Willingness to work extended hours or weekends when project requires.
  • Prior experience in market research, survey fieldwork, or operations is preferred but not mandatory.
  • Why Join Us
  • Get hands-on exposure to large-scale research operations.
  • Work in a fast-paced and collaborative environment.
  • Clear growth path toward project management and leadership roles.
  • Be part of an agile and purpose-driven team at the intersection of data and decision-making.
  • Opportunity to manage projects across diverse sectors including FMCG, BFSI, Healthcare, and more
  • Work with a purpose-driven organization committed to ethical and impactful research
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    1lattice
    1lattice

    Data Analytics

    San Francisco

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