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1lattice
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Team Lead ( Quality Assurance )

Team Lead ( Quality Assurance )

1lattice

1 - 5 years

3 - 7 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

Data validation QC Manager Quality Assurance Coding Consulting Market research Research Manager Quality Control Performance improvement Data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

About 1Lattice

1Lattice

, we are a business decision-support partner offering a comprehensive, tech-enabled services stack that includes data, research, and a global expert network. Our integrated product suite helps clients make smarter decisions from input gathering to execution and measurement.We work with organizations across industries and geographies, solving complex business and organizational challenges through research-driven, actionable insights.

Role Overview

We are looking for a detail-oriented and proactive

Quality Control Lead

to oversee the quality assurance process for our research projects both quantitative and qualitative. This role is crucial to ensuring our deliverables meet high standards of accuracy, consistency, and client expectations.

Key Responsibilities

Oversee the

end-to-end quality check process

across all research studies.

Ensure projects meet

internal and client-specific quality standards

Audit data collected through fieldwork, coding, and data entry for

accuracy and consistency

Collaborate with project managers, field teams, and data units to

identify and resolve quality issues

Create, update, and manage

quality checklists and SOPs

Mentor and train junior quality team members for skill and performance improvement.

Key Performance Indicators

Data Accuracy:

Ensure 98% accuracy in all reviewed datasets.

Timely QC:

Complete quality checks within

24 48 hours

of data submission.

Compliance:

Maintain 95% adherence to internal and client-specific QC standards.

Error Resolution:

Address and resolve errors within

12 hours

of escalation.

Project Coverage:

Review 100% of assigned surveys/projects on time.

Training Impact:

Conduct quarterly QC training sessions with at least

85% positive feedback

What We re Looking For

Experience in quality control within the

market research or consulting

space.

Strong understanding of

data validation techniques

, especially for survey-based research.

Ability to

manage multiple projects

with precision and within tight timelines.

Excellent communication, collaboration, and problem-solving skills.

Proficiency in Microsoft Excel and quality management tools.

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Team Lead ( Quality Assurance )

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

About 1Lattice

1Lattice

Role Overview

Quality Control Lead

Key Responsibilities

end-to-end quality check process

internal and client-specific quality standards

accuracy and consistency

identify and resolve quality issues

quality checklists and SOPs

Key Performance Indicators

Data Accuracy:

Timely QC:

24 48 hours

Compliance:

Error Resolution:

12 hours

Project Coverage:

Training Impact:

85% positive feedback

What We re Looking For

market research or consulting

data validation techniques

manage multiple projects

More Jobs at 1lattice