Associate Field Technical Specialist

4 - 9 years

7 - 11 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

A Day in the Life Responsibilities may include the following and other duties may be assigned.
  • Provides on-site technical support during the installation, implementation and maintenance of company products.
  • Ensures adequate records and systems are maintained.
  • Schedules personnel responding to critical situations to ensure that clients needs have been met and that the product/solution is fully functioning according to specification.
  • Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department s attention.
  • May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
  • Carries sales or service quota, generates service fees from clients with or without maintenance contract.
DIFFERENTIATING FACTORS Autonomy: Entry-level individual contributor on a project or work team.
Works with close supervision. Organizational Impact: Delivers work of limited scope, typically smaller, less complex projects or related activities. Innovation and Complexity: Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex.
Makes minor changes in systems and processes to solve problems . Communication and Influence: Communicates primarily with internal contacts within immediate group.
Contacts others to gather, confirm and convey information. Leadership and Talent Management: N / A - job at this level is focused on self-development . Required Knowledge and Experience: Requires broad theoretical job knowledge typically obtained through advanced education.
Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. 214.2(h)( 4)(iii)(A), 0 years of experience required. In the APAC Region Only: Vocational / Trade certificate with 4 years experience Diploma (Associate Degree) with 2 years experience Bachelor Degree with 0 years experience



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