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Teleperformance (TP)
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Teleperformance (TP)

1 - 6 years

4 - 7 Lacs

mohali

Posted:1 day ago| Platform:

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Skills Required

customer service customer experience management chat support customer interaction customer handling customer experience communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

The ideal candidate will have 1-6 years of experience in customer service or related fields.

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various channels.
Collaborate with internal teams to improve processes and procedures.
Develop and maintain knowledge of products and services.
Identify and escalate complex issues to senior management.
Maintain accurate records of customer interactions and transactions.

Job Requirements

Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changes.
Strong analytical and critical thinking skills.
Proficient in using computer applications and software.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.

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