Associate Director (Retail / CPG domain)

We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• 13+ years of experience in project and program management.
• Minimum 6-7 years of experience in a senior leadership or director-level role.
• Proven prior experience in the Retail, CPG, and e-Commerce business domains.
• Demonstrated experience managing a team of 60-70 resources.
• Direct experience handling a project portfolio of $10M to $15M.
• Strong background in project delivery, team building, and operational management.
• Experience in setting up or running a new office location is highly advantageous.
• Demonstrated ability to work in cross-functional teams and manage multiple stakeholders.
• Proven entrepreneurial and proactive leadership mindset.

RESPONSIBILITIES:

• Ensuring short term and long-term success of the account
• Overseeing the delivery of large, complex programs within the organization
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.
• Defining the project scope and planning through delivery of assigned product and related product releases.
• Ensuring all projects in the account meet defined guidelines of governance, standards, and best practices.
• Suggesting and owning delivery methodology, resourcing requirements, governance mechanism and proposed solution in accordance with the high-level requirements
• Conceptualizing and executing workshops internally and with customers on technology and business topics to identify new solution areas and use cases.
• Effectively managing program(s) through development of robust schedules, change control, and risk mitigation
• Owning the health of the account on all key metrics (risk, scope, schedule, quality, resources, finance, and customer satisfaction)
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Mentoring and managing team members