Associate Director - Cloud & Infra Operations

As an Associate Director of Cloud & Infrastructure Operations at a fast-growing IT Services company based in Pune (Hinjewadi), your primary role will be to lead internal IT operations. This non-client facing position is focused on operations, governance, and compliance, making it an ideal opportunity for leaders with experience in scaling IT operations within IT services organizations. It is mandatory to have current/prior experience with an IT services organization. **Key Responsibilities:** - Oversee internal IT infrastructure operations across cloud platforms (Azure/AWS), servers, storage, and networks. - Ensure governance, compliance, and audit readiness across global IT operations. - Manage the service desk, optimize workforce utilization, and drive internal process excellence. - Lead and mentor operations staff, emphasizing automation and operational efficiency. **Qualifications Required:** - 15 - 18 years of experience in IT infrastructure/operations, with at least 3-5 years in leadership roles. - Background in IT services is essential (Candidates with Captives/Product company profiles will not be considered). - Strong expertise in Azure/AWS operations, IT governance, compliance, and vendor management. - Certifications such as ITIL, PMP, or Cloud Architect are considered advantageous. - Willingness to work in shifts when needed. As an Associate Director of Cloud & Infrastructure Operations at a fast-growing IT Services company based in Pune (Hinjewadi), your primary role will be to lead internal IT operations. This non-client facing position is focused on operations, governance, and compliance, making it an ideal opportunity for leaders with experience in scaling IT operations within IT services organizations. It is mandatory to have current/prior experience with an IT services organization. **Key Responsibilities:** - Oversee internal IT infrastructure operations across cloud platforms (Azure/AWS), servers, storage, and networks. - Ensure governance, compliance, and audit readiness across global IT operations. - Manage the service desk, optimize workforce utilization, and drive internal process excellence. - Lead and mentor operations staff, emphasizing automation and operational efficiency. **Qualifications Required:** - 15 - 18 years of experience in IT infrastructure/operations, with at least 3-5 years in leadership roles. - Background in IT services is essential (Candidates with Captives/Product company profiles will not be considered). - Strong expertise in Azure/AWS operations, IT governance, compliance, and vendor management. - Certifications such as ITIL, PMP, or Cloud Architect are considered advantageous. - Willingness to work in shifts when needed.