Associate Director - Cloud & Infra Operations

As an Associate Director of Cloud & Infrastructure Operations at a fast-growing IT Services company based in Pune (Hinjewadi), your primary responsibility will be to lead internal IT operations. This non-client facing role is centered around operations, governance, and compliance, presenting an excellent opportunity for seasoned leaders with a background in scaling IT operations within IT services organizations. It is crucial to have previous experience with an IT services organization. **Key Responsibilities:** - Oversee internal IT infrastructure operations spanning cloud platforms (Azure/AWS), servers, storage, and networks. - Ensure governance, compliance, and audit readiness across global IT operations. - Manage the service desk, optimize workforce utilization, and drive internal process excellence. - Lead and mentor operations staff, focusing on automation and operational efficiency. **Qualifications Required:** - 15 - 18 years of experience in IT infrastructure/operations, including 3-5 years in leadership positions. - Background in IT services is a must (Applicants from Captives/Product company backgrounds will not be considered). - Profound expertise in Azure/AWS operations, IT governance, compliance, and vendor management. - Possession of certifications like ITIL, PMP, or Cloud Architect is advantageous. - Willingness to work in shifts when required. If you are based in Pune and have the necessary IT Services operations leadership experience, apply now to take on a critical internal operations role with substantial visibility and impact on efficiency, governance, and infrastructure strategy.,