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Associate-Digital Product Ops

1 - 4 years

3 - 7 Lacs

Gurgaon

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Career development Networking Finance Project management Ethernet Wellness network services Customer service IPS MPLS

Work Mode

Work from Office

Job Type

Full Time

Job Description

PPE connectivity analysts are responsible for leading the connectivity efforts that help ensure customers can successfully connect to and complete transactions on the American Express Network. The successful candidates will be responsible for building relationships with internal and external customers, managing connectivity projects (this included supporting network connectivity, facilitating the implementation of customers and solutions in production that enable card acceptance), and representing PPE in a professional manner to all customers (internal and external). Minimum Qualifications Ability to build effective relationships with stakeholders and collaborate with various business units. Knowledge of connectivity (IPs, iVPN, MPLS/Ethernet). Possess excellent customer service skills. Effective communication skills (both verbal and written). Exceptional project management skills, including the ability to successfully manage 20-30 projects simultaneously. Excellent problem-solving skills. Ability to translate technical details to non-technical business partners. Strong attention to detail. Ability to effectively manage escalations. Ability to effectively prioritize and manage the completion of tasks. Strong will to win and able to work as part of a team. Strong work ethic with a fun and positive attitude. Must be fluent in English. Preferred Qualifications Knowledge of the payments industry and emerging technology preferred. Familiarity with authorization, financial, and non-financial message file formats desired. Familiarity with the American Express payment platforms and processes a plus.

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AMERICAN EXPRESS
AMERICAN EXPRESS
www.americanexpress.com/

Financial Services

New York NY

10001 Employees

433 Jobs

    Key People

  • Stephen Squeri

    Chairman and Chief Executive Officer

  • Jeffrey C. Campbell

    Chief Financial Officer

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