We are currently seeking an Associate Consultant who will be responsible for ensuring that IDBS customer satisfaction is maximized in relation to use and deployment of IDBS s cloud-based software by providing consulting and technical services support, being part of the global professional services organization.

Role- Associate Consultant

Location - Bengaluru

What we ll get you doing:

Provide product and project delivery following a set project plan and in line with a Statement of Work (SOW) document.
Build and customize customer facing spreadsheets and templates for use in IDBS products.
Engage with customers, understand what they want to do, implement those requirements in IDBS products and harmonize workflows at interests and the customers level.
Accurately and efficiently manage and track project task time, recording time spent in the IDBS time management software on a weekly basis.
Manage and coordinate activities fully agreed with project managers and customers.

Here is what success in this role looks like:

Master s degree in computer science or equivalent in related field such as information science, life science or equivalent professional experience with minimum 3 Years of experience.
Prior lab experience in Biopharma domain is preferred.
Familiarity with collaboration tools such as Confluence and JIRA would be an advantage.
Demonstrated advanced Microsoft excel skills.
Good attitude and flexibility in changing circumstances with cross regional collaboration.
Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm

It would be a plus if you also possess previous experience in:

General understanding of structured (Oracle, Ms sql, etc.) and unstructured data (text, csv, images and logs) is a plus.
Basic understanding of Cloud Platform is an advantage.
Understanding basic GxP(GLP, GMP and GCP) in regulations for biopharmaceutical and bio life sciences business is a plus.

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