Associate Consultant

Opentext - The Information Company

Together, Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact

The resource will be part of a Managed Services team providing Application Management and Maintenance for OpenText customers spread across the globe. Prerequisite is learning and certifying on at least one of the assigned Opentext products at the level of an Administrator or a Developer. Nature of work will be Application Management and Support of Opentext products and solutions installed at client sites globally, in 24x7 Shift model.

What The Role Offers

• Install, configure, maintain, and monitor one or more Java/J2EE Applications in the Cloud: Customer premises, or 3rd party IaaS.
• Very good hands-on experience on Java /J2EE.
• Troubleshoot and find resolutions/workarounds to incidents.
• Provide the fixes for problems arising in the deployed application.
• Work in shifts: Morning, Regular, Afternoon and Night on rotation basis.
• Willing to learn the assigned OT Product (especially OpenText Media Management, OpenText Appworks) in 4 to 6 weeks under the guidance of existing product teams.
  

What You Need To Succeed

Between 0 to 2 years of experience in Java/J2EE projects. Exposure to remote administration services, or cloud operations environment.

• Programming and scripting: Core Java, J2EE (Certification preferred), micro services, REST API, JMeter, Postman, Json, Junit HTML, Ajax.
• Operating Systems: Windows and/or Linux.
• Web and application servers (any one or more of): Tomcat, Wildfly Apache, IIS
• Database: MSSQL, Oracle (DML and routine maintenance tasks)
• Troubleshooting and debugging
• Very good communication / presentation / verbal and written communication skills.
  

Definite Plus

• Prior experience working in an ISO27001 certified work environment.
• ITIL Foundation certification
  

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.