Associate Card Scheme Operations Analyst

Job Description

In order to build a sustainable business, we, as a financial institution, need to know at all times what our customers are up to and whether this is in line with Card Scheme regulations and our risk appetite. The Scheme Operations team is responsible for ensuring that our customers are compliant with these regulations. As a Scheme Operations Analyst, you are always looking to optimise our internal processes and find scalable solutions to keep our portfolio compliant. You support strategic business growth while meeting compliance goals and mitigate non-compliance losses for Adyen and its clients. You need to work closely with different teams globally, such as Compliance, Sales, Account Management, Card Payments team, and Product. What You ll Do Take ownership over our operational merchant risk management: Help embed a good risk culture in the first line through proactive engagement, training and collaboration in supporting adoption of the three lines of defense model Be willing to roll up your sleeves and work through queue-based work, to provide support to our merchants surrounding scheme related topics on a daily basis Stay up to date on the latest Card Network, PCI DSS requirements, and Aydens growing product offering. Translate this into an operational strategy for the Scheme Operations team and provide ongoing guidance to our merchants and internal teams, including Underwriting, Sales and Account Management Establish new processes for monitoring our merchant portfolio against card scheme rules and proactively drive process improvements through automation of workflows. Manage card scheme non-compliance notifications by collaborating with merchants, account managers, card schemes, and other stakeholders to ensure swift resolution. Additionally, manage merchant data security incidents from the card schemes viewpoint. Help internal teams establish strategies that align with global objectives to ensure controlled and sustainable growth of the business Who You Are You have at least 2 years of experience in a relevant industry (fintech, payments, AML, CDD, Card Schemes,Compliance). Previous experience with acquiring or issuing will be considered a plus Knowledge of scheme rules, with specific experience in e-commerce landscape is a plus but not required You are detail oriented and organised with an an analytical and critical mindset You are a self-starter and have the ability to thrive in a start-up environment with minimal supervision and run things like your own business. You have the ability to convey compliance and card scheme requirements to our merchants and commercial teams Manage merchants data security incidents from a scheme perspective. You have Solid people skills, specifically you will be able to collaborate with a variety of internal and external stakeholders and merchants from varying disciplines and cultures You have sound judgment and flexibility in changing courses while solving problems swiftly