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Associate

arrow business solutions

0 - 1 years

|

0 Lacs

sahibzada ajit singh nagar punjab india

Posted:1 day ago| Platform:

Apply

Skills Required

communication resolve

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for an associate with good communication skills to join our growing team for the US process (Night Shifts)
Responsibilities

Handle inbound and outbound calls, emails, or chats from US-based customers.
Provide accurate, valid, and complete information to customers by using the right methods/tools.
Resolve customer issues and complaints efficiently and professionally.
Maintain records of customer interactions, process customer accounts, and file documents.
Meet personal/team qualitative and quantitative targets.

Qualifications

Bachelor's degree or equivalent experience
0 - 1 year professional working experience
Strong communication and interpersonal skills

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