Company Description RVS HOTELS AND RESORTS PRIVATE LIMITED is a hospitality company headquartered in Delhi, India. With a focus on providing exceptional services, the company is based at H NO.5-6, PKT-6, Sector-24, Rohini. Known for its commitment to quality and guest satisfaction, RVS Hotels and Resorts is dedicated to creating memorable experiences for its customers, catering to diverse needs within the hospitality sector. Role Description This is a full-time on-site role for an Associate at RVS HOTELS AND RESORTS PRIVATE LIMITED, located in Jammu. The Associate will handle day-to-day guest services, ensure smooth operations across various departments, assist in creating an exceptional customer experience, and maintain service standards. Additional responsibilities include liaising with team members, responding to guest queries, and supporting administrative tasks to ensure seamless operations. Qualifications Strong interpersonal, communication, and customer service skills Ability to multitask and manage operational duties effectively Problem-solving capabilities and attention to detail Basic knowledge of hospitality management and administrative tasks Flexibility to work in shifts and adapt to dynamic work environments Prior experience in the hospitality industry is a plus but not mandatory Graduate degree or equivalent qualification is preferred
You will be working as an Associate at RVS HOTELS AND RESORTS PRIVATE LIMITED, situated in Jammu. Your primary responsibilities will include handling day-to-day guest services, ensuring smooth operations in various departments, assisting in creating exceptional customer experiences, and upholding service standards. Additionally, you will be required to liaise with team members, address guest queries, and provide support for administrative tasks to maintain seamless operations. **Key Responsibilities:** - Manage day-to-day guest services - Ensure smooth operations across various departments - Assist in creating exceptional customer experiences - Maintain service standards - Liaise with team members - Respond to guest queries - Support administrative tasks for seamless operations **Qualifications:** - Strong interpersonal, communication, and customer service skills - Ability to multitask and manage operational duties effectively - Problem-solving capabilities and attention to detail - Basic knowledge of hospitality management and administrative tasks - Flexibility to work in shifts and adapt to dynamic work environments - Prior experience in the hospitality industry is a plus but not mandatory - Graduate degree or equivalent qualification is preferred,