Associate - Analytics

Job Description

Role Objective and PurposeThe Clients HCP Hub is a dedicated and centralized department for end to end execution of all processes and governance requirements for Health Care Professional and External Experts engagements. The team at WNS is a virtual extended team that works in close association with the HCP Hub in supporting the activities. The team sits under the Medical research and development umbrella in WNS.Key Responsibility IndicatorsPeople RelatedTeam member training or support on knowledge document preparationMentoring team members and driving process efficienciesHigh work ethics proactive approach and sense of ownershipGood facilitation and communication skills focusing on customer requirements.Self motivated and ability to work under pressure within a continually changing environmentAbility to see the big picture and capable of thinking beyond immediate area of responsibilityWorks in alignment with team objectives and is a team playerProcess RelatedTeam coaching and mentoring P to P processCommunicate with the clients payment teams on regular basis to understand the business requirementsCoordinating and managing requests sent from the Hub Project Coordinators.Delivering quality by ensuring accuracy and adherence to SOPs and quality logsBuilding working relationship with onshore partnersSupporting monthly management monitoring of the HCP Hub by tracking and reporting requests and deliveryDevelop understanding domain understanding over the period of time to add value and provide useful insightsWorking with team bringing best practices and helping each other on crunch time to meet client deliverablesGenerating insights by acquiring the domain knowledge and driving compliance in the payment processCompetencies and Skill SetPrevious experience in a Finance based process with demonstrated ability to identify and successfully resolve problems and issues is desiredHands on experience on CERPS P to P module process is preferredAnalytical bend of mind and should have the ability to identify process implications and flagging noncompliance itemsAbility to multi task and to work within a framework of standard processesAbility to grasp requirement and deliver as per understandingself motivated desire to learn quick adaptability able to work independently and under tight timelines Qualifications Graduate