Associate Advanced Services Engineer (Oracle Apps/Cloud)

Role Overview: The Customer Success Services (CSS) unit within Oracles Customer Service Organization aims to establish long-term advanced support relationships with Oracle's largest customers. Global Expertise Center Engineers (GEC) play a crucial role in enhancing the operational efficiency of Oracle environments by utilizing Oracles support-based intellectual property and customer experiences. The primary goal is to ensure that customers derive increasing value from their Oracle Solutions through well-informed decisions on technology implementation, management, and usage. Key Responsibilities: - Possess a B.E./B.Tech. degree with 3 to 12 months of relevant experience. - Demonstrate strong communication, customer management, customer engagement, and project management skills. - Exhibit technical aptitude with a basic understanding of application, middleware, hardware, and Cloud technologies. Show curiosity in cloud technology concepts like Artificial Intelligence, Blockchain, Machine Learning, DevOps, Security, and Oracle Cloud infrastructure. - Fluency in English is required. - Engage in problem-solving with guidance on understanding and applying Oracle policies and procedures. - Showcase effective time management skills. - Be goal-oriented and capable of achieving individual goals in a team environment. - Communicate using technical concepts and possess working knowledge of Oracle products (a plus but not mandatory). - Maintain a professional demeanor. - Be available to work during scheduled out-of-hours operations when necessary. Qualification Required: - Career Level: IC1 Please note that the additional details about the company have been omitted as they were not explicitly mentioned in the provided job description.,